BlackBerry smartphone Message received time?

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• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• BlackBerry Smartphones Messages disappear

  Hi all

  I'm having a problem with my email. It is a Rogers email account

  The e-mail is received by my blackberry fine, but when I open outlook on my desktop messages then disappear on my Blackberry?

  Any thoughts? Thank you

  So, to get this right, for example, watch you emails on your BlackBerry... received, view blah blah.

  You open Outlook on your computer, and all your emails on your BB disappear?  Quite bizarre.

  I would like to say that IF, once you open your Outlook on your computer that recently sent emails stop coming to your BB, then this is a setting in Outlook, you have not configured correctly. See below.

  So, what's your problem?

  IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC.

  There is a setting in Outlook to "Leave Messages on server".

  For MS Outlook 2003:
  1. Outlook > tools > e-mail accounts > view or change existing > next.
  2. Select the e-mail account > change > additional settings.
  3. Advanced tab > leave a copy of Messages on the server
  4. check this box.

  * You will need to make this change for each Outlook e-mail account, you have.

  Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

• BlackBerry® Smartphones email received to all outgoing emails sent?

  Hi all

  I use my new Blackberry Storm to receive my personal emails from my account Google (Sky email however).

  I compose and send an email every time, I get a copy of this email as unread in a new email.

  He sends it to the recipient, but I get them so

  Any ideas?

  Thank you very much

  Adam

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

• BlackBerry Smartphones Message icon

  My curve has continued to show the red x next to the icon message received when I get an e-mail or an sms. can someone help thank you.

  Gaetano

  The first step I would take is to remove the battery, wait, then replace the battery. This may clear the error.

• BlackBerry Smartphones caller/receiver cannot hear anything ;(

  Help

  Problem when I call, I do not hear them, and they don't hear me. Help, please!

  Kay

  Curve 8520

  Hi Kay

  You tried to perform a battery on your BlackBerry® smartphone pull? If so, and you are stil affected by this, I suggest you perform a backup of your BlackBerry® smartphone, and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• BlackBerry Smartphones Date and time in received messages

  Hello.

  We have a 8310 with an account configured OWA (Blackberry Internet Service) device. Last weekend I had turned it off and today when I turn, device starts download of mail e-mail, but all the email appears with the date and time when it is inserted in the device. I have to open each email to see the real date and time what's happened to the mailbox.

  Are there settings to display items sorted by date of receipt in the mailbox, and not in the device?

  Thank you

  This is the way of design. Incoming messages will always have a time stamp from the moment they are delivered to a BlackBerry.

• BlackBerry Smartphones still receive messages that I sent

  I have 2 problems with my gmail:

  1. whenever I send a message from my gmail account, I receive a copy of the same message in my Inbox on my device. I have been informed that there may be a setting in gmail by verizon but couldn't find anything.

  2. when I delete a message from my Inbox on my computer in my gmail account, he was later sent back to my camera. someone suggested to empty the trash, but it did not help.

  any suggestions? If I can get that and my contacts problem solved I should be good to go!

  Thank you.

  tens00 wrote:

  I have 2 problems with my gmail:

  1. whenever I send a message from my gmail account, I receive a copy of the same message in my Inbox on my device. I have been informed that there may be a setting in gmail by verizon but couldn't find anything.

  Follow this link:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

  2. when I delete a message from my Inbox on my computer in my gmail account, he was later sent back to my camera. someone suggested to empty the trash, but it did not help.

  If you remove the mail for the trash too, the problem is that the mail has been pushed to the BlackBerry before you remove it from the Inbox, and the trash

  Thank you.

• BlackBerry smartphones, I receive the same message twice on my BB

  I have a blackberry tour 9630 with Verizon wireless.  I use this for work and it is linked with microsoft outlook 2007 to receive e-mails from work.  When I responded to an email on my work computer I receive the original e-mail a second time on my blackberry.  I know that the problem is not specific model blackberry, as it happens with others from my friends who have a different model blackberry that I do.  The problem may be something in microsoft outlook, I have no idea.  Someone has suggestions to no longer receive emails duplicate?  Thank you!

  If you have co-workers with the same problem and using different devices, maybe that's a problem aside server. The best way to check is the following:

  1. open one of the duplicate emails

  2. press and hold down the ALT key and type "V I E W.

  3. scroll up and see you with a REFID field. (Copy this number)

  4. open another email in double.

  5. press and hold down the ALT key and type "V I E W.

  6. scroll up and see you with a REFID field. (Copy this number)

  If the numbers are different, it will be a server problem. What happens, is when you reply to an e-mail, the server changes the ID for that email.

  I hope this helps.

• BlackBerry Smartphones can receive messages SMS /MMS SMS ICON and get error

  I have a blackberry bold 9000.  I downloaded an update this afternoon via Blackberry App World.  After the update and reboot, I get an eception exception Java lang null pointer exception error and my ICON of Message Tes\xt is missing and unable to receive text messages.

  I removed the battery while the phone is turned on and put it back in... No help

  I went to options and made sure the mailbox was created to separate instead of the handset.

  Any suggestions would be greatly appreciated!

  Hmmm... First of ALL, make another software.  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for about FIVE minutes and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  If it still fails, you will need to save and reload the operating system.

  See the link below for download and simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problem receiving blackBerry Smartphones Message delivery

  Hello:

  An acknowledgement of receipt is sent by my BB direct address when an e-mail entering made the request.  This is despite the fact that I am fixed in order to avoid that, through

  Messages folder > Options > delivery to confirm = NO Email settings and confirm = NO playback

  This is a version of Storm 9530 (vzw).148 with BIS, and incoming mail is sent by my ISP to address * @vzw.blackberry.net.  The unwanted receipt is sent with my ***@vzw.blackberry.net as the sender, so it is not produced in my access provider or my office e-mail program.  What has happened since I have the BB in Nov 2008, several battery grips since.

  There are other parameters to check?  What else to do?

  Thank you very much.

  Hello!

  For reference, see this KB:

  • KB12661 Receive e-mail messages in BlackBerry Internet Service delivery behavior

  Basically, the two parameters that you cited have to do with when you initiate an email of your BB... they have nothing to do with the e-mail entering your BB.

  The only parameter that you have relating to incoming e-mail is the 'send Read Receipts' this setting... control or not a requested read receipt is sent when you open e-mails on your BB. But, you have no choice about the delivery receipts like those between the servers... the customer (BB) has nothing to say in the matter... and the BIS servers attached delivery receipts when they are requested.

  Hope that helps!

• BlackBerry Smartphones can receive SMS messages

  Hello

  I can't receive messages from sms with my blackberry 8830. I looked through all my records and can not find them anywhere. I can send and receive emails fine and send SMS with a problem. Yet I don't see my sms messages. When I look at other phones, he says that messages have been delivered... So here's what I know, I have a lot of memory on the phone, card and pulling the battery on the phone does not help.

  What should I do to receive my sms messages?

  So no one here knows a solution?