Problem running Lightroom 6.3

Hello, I bought a license of Adobe Lightroom, and I downloaded and installed the software (Lightroom_6_LS11.exe). Why every time I want to launch Lightroom 6.3 (and so, no CC), it tells me that it is a trial version, I must be connected to my Adobe account and I have to enter my license number! It's quite disturbing. Thanks for any help. Philippe

Enable the display of hidden files and folders:

It is important to activate the hidden files and folders view.

Most of the SLCache material will be too, hidden by default and the program data folder.

Open the C: drive.

N ° 1)

Go to C: > Program Data > Adobe.

Open the Adobe folder and locate the folder named SLStore.

Rename SLStore old SLStore.


Step 2)

Navigate to C: > Program Files common files > Adobe.

Under Common Files > Adobe, find the folder named SLCache.

SLCache open folder and all its contents to the backup on the desktop folder.  You must create a backup manually and move the content of SLCache.

Note : make sure SLCache is empty.

Then launch installed Lightroom application and identify yourself.

Then close the application and try to restart and check.

Tags: Adobe

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