Problem to use blackBerry Smartphones

Similar Questions

• Problem connecting facebook blackBerry Smartphones

  Hello...
  I have a BB 8520 curve... I have a problem with loging in Facebook.
  When I put my facebook I got through native browser in the Welcome screen and click on the connection.
  After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
  Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1

  Hello and welcome to the community!

  4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• Problem of rebootting blackBerry Smartphones

  What's the solution when a show phone as this (UncaughtException:java.lang.NoClassDefFoundError) cos it make the phone slow during the restart and my card, twitter can't b found and some applications do not work.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Using blackBerry Smartphones, unlock and 'edge' next to signal

  I bought a used blackberry bold 9700 (locked to t-mobile) I received and code release and it worked. I now have my ATT sim inside the phone card. It allows me to sms and browse internet, telephone etc. But at the top it says 'edge '. However, it won't let me set up an email that he said "your device had a problem connecting to the server"... Also not show the BB app world, or let me download apps. Can someone please help me if I can use the blackberry, the way it was intended. As another note, I get a text from 1121611611 + message saying "122 error number not valid. Please return using the valid or valid 10-digit mobile number short code. Activate t = 6 "... I hope this is enough information to get help, if y ' all need nothing else to help fully solve this problem, ask and I will provide. Thank you

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider? You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Please note, using a 9700 on ATT Tmobile you will not get a 3G signal, and 'EDGE' is the best you can expect. Two different carriers use two different bandwidths of 3G, but share the same bands 'EDGE '.

  McSkeefy wrote:

  As another note, I get a text from 1121611611 + message saying "122 error number not valid. Please return using the valid or valid 10-digit mobile number short code. Activate t = 6 "...

  It is my understanding that the SMS you receive is linked to the former 5Favs from TMobile on the device or the visual voicemail on the device.

  First, to get your installer of data get your BlackBerry BIS data plan for the device, then we will deal with this SMS message later, if it persists.

  Good luck.

• Strange problem BIS of blackBerry Smartphones

  Hello

  I have a bb torch that has been saved to my former network uk, I got the orange uk/bis registered torch (and double checked), anyway I live in Spain and have signed a unique contract sim blackberry now. I wiped the fone, jumped out of the sim card in and let it boot. I got the message "your device is now registered with the wireless network" and the 3G is in capitals with the bb icon, but I can't use anything. And when I go in the State, he told me that I am not connected to the BIS, which is strange, I got the bb next to the signal issued. If I open the e-mail Setup Wizard, it tells me that I am not connected and request password of bes etc..

  I can't return the directories of service cos I can't connect!

  Can anyone help?

  Hello and welcome to the community!

  It is always difficult to get a BB to work on another network. I'll assume that your level voice services work very well... otherwise which may indicate you need to unlock your BB from its original support.

  It is possible that Orange is not completely unregister the BIS account. Sometimes you can run on another carrier still using your old BIS carriers for a short period... to catch up and completely remove account. In any case, it's the service books of your new provider you need.

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If your new carrier natively your model of BB, that would put the SBs downwards. (Note that, in this KB, there are several methods to ask the SBs, including talking to your carrier and making them push).

  If, however, your BB model is not supported by your operator, then they can have the ability to push the Service books on you... much only push for accurate BB models they support. If this is the case, then you'll have very delicate things to do in order to get it to work fully on that carrier... is feasible, but it is quite difficult.

  So I suggest, you make the foregoing and keep working with your new carrier to try to get this resolved. You'll have to maybe talk to Orange once again just to be sure... you new carrier should know very soon... a BB PIN can have that one in the world, your new carrier BIS account would be impossible to create a BIS for your PIN account if Orange didn't him has not fully released. You may also need them (your carriers) to climb ABOARD for formal support from there.

  Good luck!

• Problem with the blackBerry Smartphones SMS Inbox

  I had problems with my Blackberry Torch 9860 sms Inbox.  The time and date that are on my phone are correct, but when I go to my sms Inbox, the date is showing that "May 22, 2043" and each message arrives at "12:08" no matter what time it really is.

  This is an easy fix?

  Thank you!

  I ended up remove all the messages of this 'day', so he would not appear in the Inbox and now when I send or receive that he puts the messages in the right time.

  I have nothing else it seemed to have settled himself.

• Problem with maps blackBerry Smartphones

  My "BOLD" works correctly with all the features, I can receive emails (with service BIS) and navigate, but when I try to open cards there is an error as "you do not BIS or BES service" and cards feature does not work.

  Software version: v4.6.0.166

  Thank you

  Contact your operator on the subject, if you have a data plan, for sure, you can use blackberry maps.

• Problem signing key blackBerry smartphones

  I am new to Blackberry App dev. I use Blackberry JDE App development. I develop several application creating different projects in a workspace. Each application uses controlled APIs. So I need key for them signing. If I buy a single set of the signature key, can I put for all projects and run all the applications of terminal BlackBerry?

  you don't need to buy keys, you can simply order these keys using link

  https://www.BlackBerry.com/SignedKeys/

  by using the same keys several times to eclipse is given on the link following pls consult

  http://blackberyygui.blogspot.in/2012/03/BlackBerry-signing-keys-1.html

• Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

  I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

  When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

  I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

  In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

  Tue Dec 08 22:10:40 2009 - Intellisync Log file.

  {22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
  Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:11:07.343:
  22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
  22:11:07.359:
  22:11:07.359: from Standard synchronization
  22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
  Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
  Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
  Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
  Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
  Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
  Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
  22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
  22:11:18.640:
  22:11:18.640: end of Session ILX, time = 11,000 seconds

  Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

  Anthony

  [It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

  Try the steps in this KB:

  • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

  Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

  But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

  Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

  I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

  Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

  So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

• Problem with number blackBerry Smartphones

  Hi all

  A few days ago, I had my cell phone number changed because I had malicious calls from unknown numbers ect. But my old number still shows upwards in line 1 when I discover call logs and it also appears when I connect my BB to my computer.

  How can I change line 1?

  Hi and welcome to the forums!

  Try the steps listed in the attached article.

  Thank you

  Bifocals

  KB01889 "My number - unknown" is displayed instead of the number of the user on the BlackBerry smartphone

• Problems with unlocking blackBerry Smartphones

  Hello, I have problems with my Blackberry Storm (Verizon). I got an unlock code and followed the instructions correctly, and he said that the code has been accepted. I put in my China Mobile SIM card, and sometimes it will fit and work properly (at the top and 'edge' under the signal bars, said CHINA MOBILE), other times it won't (go see just travelling triangle and '1 X' under the signal bars). Maybe nobody knows what could be the problem? Both times he will read the same info under 'Status' and 'SIM card' in the Options on the phone.

  Thanks for any help!

  I can tell you this...

  1 X is CDMA

  and

  Edge is GSM

  If you pass (correctly or incorrectly) in both directions between the signals. IN the management of connections > Mobile network > network technology, you can choose one or the other, why not try only GSM or 1XEV for awhile and see how it locked to one or the other.

• Problem installing the blackBerry Smartphones Blackberry Desktop Manager 5.0 syncronization

  I just installed Desktop Manager on a computer running XP. It loads well, but when I try to set up the synchronization that it crosses all the way says congratulations you have configured the product, and then you click Finish and it is said that another system has not been selected. I tried uninstalling and reinstalling, but it doesn't work. Any help?

  Hi and welcome to the Forums! I can't tell if you tried this comprehensive procedure yet, so I'll give it to you to try...

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • http://NA.BlackBerry.com/eng/services/desktop/
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!