Problems installing with Adobe Air on Mac

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  Thank you
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  Mac OS 10.6.8 on a 2.4 GHz Intel core Duo w 4 MB of ram

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  Try to download and install version 19 instead of 17.

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• Problem upgrading to Adobe Air 1.5.3.9130 3.3.0.3650

  Hello

  I was able to upgrade Adobe Air 1.5.3.9130 to 3.3.0.3650 (later).  My OS is Windows XP.  I glued some of the msi installer log errors and the journal of air.  I don't know what is happening.  Can someone tell me what is happening?

  MSI log:

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: check now product {A2BCA9F1-566C-4805-97D1-7FDC93386723}

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: Media is enabled for the product.

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: attempting to use LastUsedSource from source list.

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: source c:\docume~1\lara\locals~1\temp\airbc5.tmp\ by train.

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2203 2: c:\docume~1\lara\locals~1\temp\airbc5.tmp\setup.msi 3:-2147287037

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1706 2:-2147483647 3: Setup.msi

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1706 2:3: Setup.msi

  MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: failed to solve the source

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1714 2: Adobe AIR 3:1612

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 1714

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 1709

  MSI (s) (4 c: F0) [21:42:02:656]: product: Adobe AIR - error 1714. Cannot remove the older version of Adobe AIR.  Contact your technical support group.  System Error 1612.

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

  MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 16

  Error 1714. Cannot remove the older version of Adobe AIR.  Contact your technical support group.  System Error 1612.

  Air journal:

  [2012-06 - 17:21:41:46] Setup starts with version 3.3.0.3650 on Windows XP x 86

  [2012-06 - 17:21:41:46] command line is:

  [2012-06 - 17:21:41:46] runtime installed (1.5.3.9130) located in c:\Program Files\Common Files\Adobe AIR

  [2012-06 - 17:21:41:54] from the runtime update. Update of the runtime version 1.5.3.9130 to version 3.3.0.3650

  [2012-06 - 17:21:41:54] installation msi at c:\docume~1\lara\locals~1\temp\airb41.tmp\setup.msi with a guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

  [2012-06 - 17:21:42:07] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

  [2012-06 - 17:21:42:07] restore to install a c:\docume~1\lara\locals~1\temp\airb41.tmp\setup.msi

  [2012-06 - 17:21:42:07] full restore

  [2012-06 - 17:21:42:07] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

  [2012-06 - 17:21:42:09] end of Setup with exit code 7

  [2012-06 - 17:21:56:28] Setup starts with version 3.3.0.3650 on Windows XP x 86

  [2012-06 - 17:21:56:28] command line is:

  [2012-06 - 17:21:56:28] runtime installed (1.5.3.9130) located in c:\Program Files\Common Files\Adobe AIR

  I managed to fix my problems using the Microsoft Fixit utility to

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

  After you have uninstalled Allaire Air with the utility, I was able to install the last version without any problems.

  I got the idea from this post:

  http://forums.Adobe.com/message/4490093#4490093