Problem with a missing or corupt file

The computer is a Dell Dimension 3000 with Windows XP Home Edition and Norton 360. The action that preceded the error message has been trying to install NetGear N600 Wireless Dual Band USB Adapter e. The installation of the adapter has been successful, the next day when I restarted the computer the Dell logo came briefly but cannot start in. After that, the screen went black with the error message. Now when I try once again, the same thing will happen. I tried to rerun the Windows CD but the computer doesn't read it.
I also tried to use the comand #5 under the Boot Device Manu but it stops when it scaly the starting point.
I can't the flashing cursor so that I can't scandisk or any other comand.
Thank you for your help.
Reno
 
 
From: * e-mail address is removed from the privacy *.
To: * e-mail address is removed from the privacy *.
Date: Friday, December 9, 2011 00:10:38-0800
Question: When I start my computer, I get a message that says that the file \system32\hal.dll. is damaged or missing.

YOUR PROFILE | Frequently asked questions
Hello RenoCaponi:

Your question on the Microsoft Answers Site received a response:

Question

When I start my computer, I get a message that says the file \system32\hal.dll. is damaged or missing.

Response

It's extremely likely that you will need to replace the hal.dll and since there are seven files on the XP installation CD that will extend into hal.dll, which would you choose?  It depends on your hardware, but it is extremely likely that the problem (did I already say that?).  I've never had to replace a file hal.dll for this problem.

The real problem is most likely that XP just can not find the file because of a file system corruption or a file c:\boot.ini afflicted.

For this error, I would always be first boot from the XP Recovery Console and sometimes run a chkdsk-r that will fix things right to the top.

If the chkdsk /r is clean and you have the same problem, and then re-create your c:\boot.ini file but rename the old one first so you don't build on top of those afflicted - this tidbit is absent from MS KB article that assumes too.

You can do all this in the XP Recovery Console, but do go through these methods in this article and see how you go.

For example, method 1 will not work if your system does not start.  You may have more luck with other "methods".

If that doesn't work, then I suggest to provide a little more information about your system:

Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Your system have IDE or SATA disks?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

The afflicted system has a working CD/DVD (internal or external) drive?

You have a real installation CD bootable XP which is the same Service Pack as your installed Service Pack? (this is not the same as any recovery CD provided with your system)?

If the system works, what do you think might have changed since the last time it did not work properly?

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Hello

  • What is the exact error message that you receive?
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