Problem with Acronis VMprotect 6 ECA Esxi 4.1

Hello forum,.

I recently bought the software Acronis VMprotect 6, in order to safeguard my VM in ESXi 4.1 and hit a few problems!...

When you try to install the 'virtual' application installation stops and shows me the following error message:

Code: 014712855
The tag line: 0xa20120e2d7d9ec7
Message: Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.


Suberror
Code: 05439609
The tag line: 0x5c3a36ad6832d98
"Message: cannot install the virtual appliance on ' 172.17.6.36 '.


Suberror
Code: 05439609
The tag line: 0x8197895a968042b2
Message: Failed to create virtual machine "AcronisAppliance" (fault SOAP 1.1: ' ': ServerFaultCode [no sub])
"fault. RestrictedVersion.summary ".
Detail:
).

The log file contains the following information and indicates that the specified server is not "VMware vCenter" which is correct because it is Esxi.

However, in the usermanual is told that he is supported for Esxi 4.1.

The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX start
End VaUploader::GetAcronisAppliancesFromESX
The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX start
End VaUploader::GetAcronisAppliancesFromESX
The virtual appliance can not be found.
VaUploader::DeployAppliance start
Installing ESX agent to ' 172.17.6.36 '...
Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.
Cannot install the virtual appliance on ' 172.17.6.36 '.
Failed to create virtual machine "AcronisAppliance" (fault SOAP 1.1: ' ': ServerFaultCode [no sub])
"fault. RestrictedVersion.summary ".
Detail:
).
The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX start
End VaUploader::GetAcronisAppliancesFromESX
The virtual appliance can not be found.
VaUploader::DeployAppliance start
Installing ESX agent to ' 172.17.6.36 '...
Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.
Cannot install the virtual appliance on ' 172.17.6.36 '.
Failed to create virtual machine "AcronisAppliance" (fault SOAP 1.1: ' ': ServerFaultCode [no sub])
"fault. RestrictedVersion.summary ".
Detail:
).

The strangest thing about this, is that during installation, you cannot specify what type of operating system is running on the host computer.

As it already assume you are using vCenter? Everything has an idea about this?

Best regards

Dwayne Peeters

Welcome to the community,

"fault. RestrictedVersion.summary ".

This error indicates that you are using the free edition of hypervisor! The free version limits the API access to the host. I'm afraid you will need to get a 'paid' edition of ESXi/vCenter (e.g. vSphere Essentials) be able use the backup software.

André

Tags: VMware

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