Problem with audio in Cisco IP Communicator

Hello

I have a problem with the audio in a VMware View environment.

I don't know if it's important, but my thin client is a model of WYSE X90LE, and I install the drivers for the USB (property WYSE) support. I use Logitech headset.

When I connect to virtual desktop, I have a sound; but when I start Ip Communicator application I get the following error: "there is no compatible audio device installed on this computer. "Please click 'OK' to exit the"

Anyone have this problem?

Any suggestions?

Best regards

Pedro Velasco

Tarragona, Spain

You must purchase the TCX rich sound of WYSE. They have three licenses that are required for your virtual machine using Wyse terminals to work properly. Multimedia and USB also. $25 per license per device. You will need to upgrade license TCX, they give you in a MNOS. Ini FILE in your FTP server. I hate this cause that they announce that licenses TCX and an FTP server are needed until you call the problems you are having. I threatened to sue them for false advertising. Also reinstall the VMware tools in the virtual machine. Make sure you have the latest version of the software microsoft RDP. I think they are at 6.1.

Tags: VMware

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