Problem with command to shutdown in windows 7

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• Having a problem with the update of the window. He said that windows could not search for new updates. It's the found error 80245003 code

  Having a problem with the update of the window. He said that windows could not search for new updates. It's the found error 80245003 code

  Take a look at this article as it addresses this error code. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• A problem with your video hardware caused Windows to stop working correctly.

  Description
  A problem with your video hardware caused Windows to stop working correctly.

  Signature of the problem
  Problem event name: LiveKernelEvent
  OS version: 6.0.6001.2.1.0.256.1
  Locale ID: 1033

  Files helping to describe the problem
  WD-20090325 - 1017.dmp
  SysData. XML
  Version.txt

  See a temporary copy of these files
  WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

  Additional information about the problem
  BCCode: 117
  BCP1: 84E10510
  BCP2: 8DA1F4B2
  BCP3: 00000000
  BCP4: 00000000
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 256_1

  Hello Neo22,

  Thank you for using the Microsoft Windows Vista Forums.

  When you receive this error?  Have you recently installed a new hardware?  Have you updated your drivers?  Please indicate any other information which could help identify it.  I've added a link specifically for the video material that could help.  Please let me know if you still encounter problems or if you have any other questions.

  http://windowshelp.Microsoft.com/Windows/en-us/help/648bead6-2e88-4B68-8771-d4358bdd8ab41033.mspx engineer in Support of James Microsoft answers visit our Microsoft answers feedback Forum and let us know what you think.

• I restored my laptop Toshiba because I had some problems with it and now my Windows Vista computer is indicating that it is 'invaild.

  RESTORED FOR LAPTOP, WINDOWS VISTA INVAILD

  Hi I'm new to these fornums

  I restored my laptop Toshiba because I had some problems with it and now my Windows Vista computer is indicating that it is 'invaild...

  I have the product key on a sticker on the bottom of the laptop, but whenever I entered the code, I also get this:

  The product key you entered will not work with this edition of Vista

  I know that most people are trying to say to activate by phone, but this option is not available

  Help, please

  Now that you have found the key and the certificate of authenticity, you must change to the key on the COA sticker - ONLY then it will activate.

• I have problems with Adobe Photoshop CS4 and Windows 7 32-bit Professiol.

  When I open an image of the bridge, the photoshop Panel is locked on one side of the screen.  The onle way I can get out of it is CTRL, alt, delete.  The problem persists.  I tried to uninstall Adobe and reinstall with no luck.  I called Adobe and they think that there is a problem with the security system in Windows.  Help, please.

  Hey jrcjr,

  This could be attributed to several factors such as conflicts between device drivers, applications, settings of operating system, hardware, and corrupt elements in specific files.

  Basic troubleshooting
  
  1. make sure that the computer meets the minimum requirements for Photoshop.
  2. install all Windows updates. .
  3 re-create the Photoshop preferences file.

  Re-create the Photoshop preferences file to eliminate problems that may cause a damaged Preferences file.

  To re-create the Photoshop preferences files:

  1. quit Photoshop.
  2. rename the \AppData\Roaming\Adobe\Adobe Photoshop CS4\Adobe Photoshop CS4 Settings\Adobe Photoshop CS4 Prefs.psp directory Users\ [username] Adobe Photoshop CS4 Prefs.old.
  3 launch Photoshop. Photoshop creates a new Adobe Photoshop CS4 Prefs.psp file.
  If the problem persists, the Photoshop preferences files aren't the cause. To restore custom settings, quit Photoshop, and then delete the new Adobe Photoshop CS4 Prefs.psp file and restore the original name of the previous Adobe Photoshop CS4 Prefs.psp file.
  
  4 restart Windows in a modified mode
  
  See this article for reference:
  
  Restart Windows in a modified mode (Windows 7 and Windows Vista)
  http://kb2.Adobe.com/CPS/404/kb404913.html

  5. create the new account administrator (Windows 7 and Vista)
  
  Refer to this article:
  
  Create a new local administrator account (Windows Vista)
  http://kb2.Adobe.com/CPS/404/kb404912.html

  If nothing helps, please contact the vendor of software for any help.

  For your reference:
  
  Fix system errors and freezes in Photoshop CS4 (Windows 7 and Vista)
  http://kb2.Adobe.com/CPS/404/kb404897.html

  Important note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with the application mail in Windows 8

  Original title * app email windows problem 8

  my windows mail 8 app suddenly stopped receiving and sending e-mail, but they are received in the mail from bt

  Hi Neil,

  Thanks for posting your query on the Microsoft Community.

  As described in the question, I understand that you are unable to send and receive emails.

  This issue would have occurred due to corruption Mail app.

  I need some information to move forward.

  1 did you changes to the computer before the show?

  2. which email account you set up with Windows mail app?

  I suggest you follow the methods to check if it solves the problem:

  Method 1: Run the Windows 8 App troubleshooting tool.

  This utility automatically solves some issues that may prevent your running applications, including the suboptimal screen resolution and security or incorrect account settings:

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Method 2: Follow the instructions in the link below:

  What to do if you have problems with a soft

  http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

  I hope this helps. Please let us know the results. We will be happy to help you further.

• Problem with update of security for Windows XP (KB973768)

  My system is Windows XP Media Center Edition version 2002 with SP3 and I've had problems with KB973768 for awhile now and I've done everything. I used the "MS Fix it" software and it wasn't able to do anything. I tried to install it manually and I get this message whenever I try "Setup has encountered an error: Setup cannot continue because one or more prerequisites necessary for the installation of KB973768 failed.» For more details, check the c:\windows\KB973768.log log file'

  Reading the newspaper, it seems that it has something to do with Media Center, whom I have problems with ehshell.exe, in addition to this, but do not know whether or not it relates. Anyway here is the link to the post here I asked who submit click here

  I'll be very grateful if this problems can be solved.

  The newspaper reads:

  [KB973768.log]
  2.938: ================================================================================
  2.938: 09/12/2011 23:24:35.062 (local)
  2.938: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  2.969: impossible to activate SE_SHUTDOWN_PRIVILEGE
  3.031: hotfix started with following command line: - q - z - er /ParentInfo:24420ae31ab21e47aba2083273c1a6f9
  3.063: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  3,516: return value of IsMediaCenterPC = 1
  3,516: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  3,516: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: Check condition for line 2 of prerequisite returned FALSE
  3,641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3,641: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3.703: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 09/12/2011 23:37:05.093 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a26bbd9947135e40bf0120f81249c59d
  0.047: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.079: ================================================================================
  0.079: 09/12/2011 23:42:35.062 (local)
  0.079: g:\2d3e53d0171f7240a9b33c76814c\update\update.exe (version 6.3.13.0)
  0.079: hotfix started with following command line:
  0.079: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,141: return the value of IsMediaCenterPC = 1
  0,141: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,141: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: Check condition for line 2 of prerequisite returned FALSE
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: user input: OK
  22.422: Update.exe extended error code = 0xf0f4
  22.422: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:43:08.703 (local)
  0.078: g:\19f0871e5f3390545f21\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.125: return the value of IsMediaCenterPC = 1
  0.125: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.125: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: Check condition for line 2 of prerequisite returned FALSE
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: user input: OK
  3.938: Update.exe extended error code = 0xf0f4
  3.938: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:50:00.765 (local)
  0.078: g:\efcac2da495c5681649bbb0931e188ab\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.156: return the value of IsMediaCenterPC = 1
  0.156: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.156: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: Check condition for line 2 of prerequisite returned FALSE
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: user input: OK
  2.390: Update.exe extended error code = 0xf0f4
  2.390: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.062: ================================================================================
  0.062: 09/12/2011 23:53:35.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:e1af80918c7c3647ac8bf32656674b10
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.078: return the value of IsMediaCenterPC = 1
  0.078: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.078: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: Check condition for line 2 of prerequisite returned FALSE
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.062: ================================================================================
  0.062: 09/12/2011 23:55:39.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:1ab7c07acdd60748bb5cdab1da30d925
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.094: ================================================================================
  0,110: 2011-12-10 00:03:56.187 (local)
  0,110: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,110: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0,110: hotfix started with following command line: - q - z - er /ParentInfo:108421735f40f94ab5b1fa36d03364ec
  0,110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,110: return the value of IsMediaCenterPC = 1
  0,110: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,110: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: Check condition for line 2 of prerequisite returned FALSE
  0,110: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,110: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 2011-12-10 00:15:31.765 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a836904d171d054a9105353041d24dfb
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.141: ================================================================================
  0,141: 10/12/2011 11:28:16.421 (local)
  0,141: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,141: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.157: hotfix started with following command line: - q - z - er /ParentInfo:5a0a1480332b504299b1ddd3cb9afff6
  0.157: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.157: return the value of IsMediaCenterPC = 1
  0.157: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.157: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: Check condition for line 2 of prerequisite returned FALSE
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: Update.exe extended error code = 0xf0f4
  0.250: ================================================================================
  0.250: 2011-12-10 11:42:55.437 (local)
  0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
  0.250: hotfix started with following command line:
  0,265: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,843: return the value of IsMediaCenterPC = 1
  0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: Check condition for line 2 of prerequisite returned FALSE
  0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

  This issue is now resolved.

  I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

• Problem with internet connection Wi - Fi Windows XP - very 'slow' packages

  Hi people, this problem has been driving me crazy for weeks, so I wonder if someone can provide a solution! Sorry for the long post, but I tried to put in as much information as possible.

  In short, I decided to rebuild an old laptop in Windows XP (2006) I (latest updates installed). I'm without audio (cannot find drivers), but this isn't so much a problem. The problem needs to connect to the WiFi.

  The internal WiFi card is an Intel (r) PRO/Wireless 2200BG (or, at least, it's the driver).

  WiFi is displayed as 'Connected' and ' Signal strength: Excellent "(as my laptop is sitting right next to the hub). Ethernet (wired) connection to the hub works perfectly. I have WiFi BT working connects perfectly with my Mac and my iPod, I know that there is absolutely no problem with the router.

  However, my laptop does not seem to want to connect WiFi, despite 'positive' messages above. All browsers (IE, Chrome, Firefox) display a message stating that they cannot connect to the internet. Nothing in browsers suggest that all DNS settings have been changed.

  I * think * the problem might be because the packets sent/received are still very low - if either enter three digits, I have a lot of luck. For now, they are stuck on envoys = 14, received = 3.

  So, what I have checked/tried is the following (all based on Google search) - none have worked:

  (1) I can confirm that the automatic Wireless Configuration is enabled, started and set to automatic, and that Windows is used to set up my network.
  (2) my wireless network appears in my favorite networks and is automatically connected to (or should be :-)) - I have added/removed the connection several times, check the wireless key, every time, without success.)
  (3) the TCP/IP menu is configured to obtain an IP address and a DNS service automatically.
  (4) type ipconfig/all at the command prompt seems to show that everything works OK:

  • The physical address is: 00-16-xx-xx-xx-xx (I removed the last few digits as it is an open forum, but is probably not a security issue)
  • DHCP is enabled.
  • Automatic configuration is enabled.
  • The IP address is 192.xxx.x.xx (as above)
  • Subnet mask is 255.255.255.0
  • Default gateway, DHCP and DNS server are all the 192.xxx.x.xxx (as above)

  However, IP routing is NOT enabled or is Proxy WINS. Node type appears as unknown.

  I tried the DNS, IP address in the command line (don't remember the command), hot flashes reset everything I can think of or have found via an internet search.

  I also tried the two separate Wireless USB key (only install the drivers - now deleted), which is not working.

  I am so right in thinking that everything seems OK, except the transfer of packages very low? Anyone who has any other control I can try - or better yet, a potential solution?

  Thank you!

  Hello c0ley,

  Have you tried to change the wireless channel that your router is running at? There may be interference that could prevent the internet connection:
  Take a look at step 6 in this article that give more details about it:
  http://www.Microsoft.com/athome/Setup/wirelesstips.aspx
  If you need assistance to change the settings of the specific router, you will need to contact your router manufacturer or your internet service provider.

• Pavilion Notebook PC 15-079er: problems with sleep and shutdown 15-n079er HP Pavilion Notebook PC.

  Hello world

  I have a huge problem with my Pavilion. I used Windows 8.1 earlier, and I decided to upgrade to Windows 10. I did not like something (can't remember what) and decided to return to Windows 8.1. Almost a year passed, I am again on Windows 10. But if I SLEEP my computer:

  • Screen goes black, everything seems normal.
  • No matter how long wait, fan keeps spinning and power LED, LED Wi - Fi on.
  • Keyboard input does not help. Does not meet what it is.
  • The only thing left to do - stop hard.

  And if I shut down the operating system:

  • Windows normally stops, close all applications, screen goes black.
  • Fan on, led on.

  I did not notice these problems with restarting and the hibernation.

  Two things I've done in this gap of the year:

  • Replacement screen. An old broke. Thanks to my cat...
  • Formatted the drive. I don't think it would do anything diffirent.

  So, any help would be appreciated.

  Thanks in advance,

  Kebab

  Hello

  On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.

  You can use the following method to install an earlier version of the driver IMEI.

  Download driver IMEI on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe

  Disable your wireless card (should be f12 ).

  Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.

  When finished, restart the laptop.

  If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• Web site look at a problem with Firefox 3.6 on Windows 7

  I use java script to the current titles of list on my website userfriendlypc.net as, "In The News". The site has always looked good under Firefox, IE, Safari, Opera and Google Chrome. Since migrating to Windows 7, Firefox, Firefox only makes the text of the link in this area as shit look after the first link. The text becomes a greenish color and the hovered link seems to lag makes really bad sound. This happens only in Firefox and only under Windows 7. I tested with a basic Firefox and XP installation under Windows 7. Any supplements or anything else has been added when it occurred on the test computer.

  Looks like a problem with the font smoothing (ClearType) that is not configured correctly.

  See http://www.microsoft.com/typography/ClearTypePowerToy.mspx Microsoft Typography - ClearType Tuner PowerToy

  Windows 7 users should use the ClearType tuner in Control Panel under appearance and personalization to set their ClearType settings.

• Satellite A300-1EG: problem with the touchpad after installing Windows 7

  Hello!

  I had a problem with my touchpad since I installed Windows 7 (64-bit version) on my laptop (Toshiba) A300-1EG.

  I tried many different solutions to this problem.
  I checked the alignment of the touchpad (be it on) in the BIOS, I tried to install several drivers (on a site of Synaptics, automatically by Windows) and none of these work. Of course, I tried FN + F9 key combination.
  When I check the alignment of the touchpad in the Control Panel, everything seems fine. It is written, that "device working properly.

  I have Toshiba Software, what may be the cause of the problem?
  But I have no idea where I can find something.

  I'd appreciate any help.

  I hope to be understandable - English is not my mother tongue :) Thank you very much in advance for any ideas. :)

  Hi mate

  I'm not quite sure what problem you have but you should first try to install the necessary drivers touchpad m.
  Maybe you used the wrong driver in the past

  So Sat A300-1EG belongs to the series of PSAG4E.
  The European driver Toshiba page does not provide a special touchpad driver for Win 7 for this device.

  But I noticed that Win 7 64 bit drivers touchpad (Alps & Synaptics) for Satellite L500 PSLS3E series is released on the European driver page.
  Try both drivers Touch Pad for this device and test it!

  Welcome them

• Problem with the new installation of Windows XP on the Satellite A100-259

  Hi all!

  I have a problem with the fresh install WIN XP on Satellite A100-259 (PSAA2E).
  I already deleted the partition, formatted (NTFS) and tried to reinstall from recovery disk that initially provided with the laptop. But whenever I try to install a problem is detected (for the most part it's 'page in the nonpaged area failure').

  I also tried to install the OS directly from MS Windows XP Home Edition SP2 CD - the same problem.
  I checked the partition using PQ Magic and discovered that there are ' partition table error #110 ".» So, what I did:

  (1) delete partition-> create new partition-> format (NTFS)-> reinstall from recovery disk-> has not yet;
  (2) partition delete-> install WinXP CD original by create and format partition option-> has not yet;
  (3) delete the partition (using the magic of pq)-> create partition (using the magic of pq)-> format NTFS partition for win xp option-> check partition-OK no problems don't-> installation of original win XP CD-installation without changes-> option failed even once
  (4) delete the partition (pq magic)-> create partition (pq magic)-> format NTFS partition for win xp option-> check partition-OK, no problem-> installation of the recovery disc-> has not yet

  Whenever a different error is detected, so I can't identify the problem. I don't know what to do. Does anyone have any ideas?

  Hello

  Seems that there are some problems with the standards of the partitions.
  A friend of mine has tried to install the OS on the recovery CD on the laptop that has been formatted with Partitions Magic 8 and the installation failed.
  It was very strange

  Finally, we have formatted the whole HARD drive using the CD original Windows XP Pro.
  We did not remove the partition but simply kicked this CD and after the configuration process spent, we formatted the whole HARD disk and install XP without creating all the partitions.

• Problem with the mode standby in Windows 7

  Hello friends,

  I have a big problem when Windows 7 updated itself. I have a laptop Toshiba Satellite L505D. When I close the lid, it will automatically 'sleep' mode. Unfortunately, the screen is black and the laptop is still in progress, I have to stop it and then turn. Is it a problem with the driver 'stack '? Please, help me :)

  >.. After Windows 7 update itself
  How to understand this?
  Have you installed the Windows updates or what?

  Have you tried to restore the OS using System Restore tool and check if the problem persists?

• Problems with the last update of Windows - XP

  My office has recently installed a few days ago most recent Windows automatic updates. I have never had any problem with them until once they have been installed. Now, I am constantly the dreaded BSoD, and my computer not acting is not right. My tv tuner gel to my computer disconnected from the internet after a while to even my mouse not acting pointer is not right (he is not above windows, sometimes only behind them). The Blue Screen of Death appears for a split second, so I have absolutely no time to see what he says.

  The error report contains the following:
  C:\DOCUME~1\LPLINK~1\Locals~1\temp\WER6c8a.dir00\Mini112609-01.dmp
  C:\DOCUME~1\LPLINK~1\Locals~1\temp\WER6c8a.dir00\sysdata. XML

  The error signature:
  BCCode: 1000008e BCP1: C0000005 BCP2: 004D004E BCP3: 9EBD4B70
  BCP4: 00000000 OSVer: 5_1_2600 SP: 3_0 product: 256_1

  When I look into the details, he said something about a device driver. But that doesn't help really since everything he ever said whenever I get a "serious mistake." I've done many analyses of virus/malware/spyware (even with the different products as well) and they all find nothing. Which brings me to the conclusion that the most recent updated Windows (23 or 24 November) is what caused my office these problems.

  If someone could help please shed some light on this problem it would be greatly appreciated.

  Edit: I also noticed that when my computer disconnects from the internet, I have to restart in order to regain access to the network. But when I try to restart, it refused to stop and freezes just my background image. I also have a laptop with XP Professional SP3 on it and I have absolutely no problem with him. It is only limited to my office.

  Legrand, I had the same problem and it was driving me crazy too. I tried everything and finally understood the November 25 or 26 update messed up my AVG anti-virus. I deleted via the control panel and did not have a freeze since! I hope you are using AVG, cause if you are, it's probably your answer too. I'll check back here soon to see if this helped you.

• Problem with the Acer, c/o Windows 7 laptop installed with the loading games

  I'm having a problem with Windows 7 which is preinstalled on a laptop Acer Aspire. Unless the laptop is on battery to 100% or pluged, games does not load upward. Because it is preinstalled serial numbers are not match so I can't get help from M/S.  Acer says it's a software problem.  Any suggestions?

  Hello

  a. What games you try to play?
  b. do you have this problem with all games or specific games?
  c. Since when are you facing this problem?

  You can also change the power on your computer and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows7/change-create-or-delete-a-power-plan-scheme

  Keep the battery power:

  http://Windows.Microsoft.com/en-us/Windows7/conserving-battery-power

  You can also try to update the BIOS, for this you need to contact the manufacturer of the BIOS.
  Note: modification (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer
  to start properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes of
  the settings are at your own risk.

  Kind regards
  Amal-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.