Problem with loading Vista

I have a Dell laptop which has Windows Vista installed on it.  All of a sudden, when I turn on the computer, the screen is black with the white mouse.  I think Vista loads, but he does not terminate and everything crashes.  I tried startup repair and which did not.  I also tried all the diagnostic programs, but they no longer work.  Windows product ID is on the bottom of the laptop, and the numbers have disappeared.  I don't know how to fix this without erasing all my data.  I need the photos, documents and a couple of folders on the desktop.  Anyone who is familiar with this issue or give me advice on how to fix?
Thank you.

Hello

No saving necessary data and re-installing Windows Vista might be the best option, but here
are a few others.

You can save your files by putting the drive in another computer as a 2nd drive (the best) or a
External drive USB enclosure and then backup to removable media such as CD, DVD,
or other USB keys. Of course, a real computer store or your system maker can help to recover
the files.

Or you can use a boot Ubuntu CD to back up data.

Use Ubuntu Live CD to backup files from your Windows computer dead
http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

--------------------------------------------------------------

You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
on devices and UNINSTALL - REBOOT.

A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

First check this thread in case it is simple and if not to come back to this thread.

http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
That there is no information on a black screen as it is on a blue screen just adds to the
Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
Google to see the proposed repairs, whom some have worked however these cover a wide
field efforts.

Here's a video of one of them.

http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

Here's another fix
http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

You can create a recovery disc or use someone even version (making the system restore it)
must be bootable).

How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

------------------------------------------------

These require the correct Vista discs since you can not start safe mode.

Try the Startup Repair tool-

This tells you how to access the System Recovery Options and/or with a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

Try recovery options Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

-----------------------------------------------

Here are a few Google searches where many have found different solutions:

Vista black screen - check that a 1st
http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

Vista black screen Solution
http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

Vista black screen Fix
http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

-----------------------------------------------

If necessary and you can access all ordinary Windows.

You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
(if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

You can use another DVD that aren't copy protected but you you need to own
Product key.

On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

If nothing works, you can make a repair facility that must save the data but you will need to
Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
need to know your product Code.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

---------------------------------------------------------------------------

Another method that works sometimes: at the command prompt, type of Vista startup disk:
(a line type or copy and paste one line at a time and hit enter - enter a bracket)
or "BOLD")

c:

cd\

CD c:\Windows\System32\winevt (there is a space between cd and C :)

Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

RESTART Windows

I hope this helps.

Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

Tags: Windows

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    Setting up a wireless network

    http://Windows.Microsoft.com/en-us/Windows-Vista/setting-up-a-wireless-network

    Wireless network card: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/wireless-networking-frequently-asked-questions

    See also:

    Connect to a network with Windows Vista wireless

    http://TechNet.Microsoft.com/en-us/library/bb878035.aspx

  • Problem with Windows Vista Home Premium SP2 do not update, will be upgraded to Windows 7 fix this?

    I have Windows Vista Home Premium SP 2 with 32-bit.   I have problems with the download of updates and with it closing.  I want to know if I upgrade to Windows 7 If this will fix my problem.  If so, where do I need to buy. Thank you

    Hello

    upgrading operating system does not always solve the problems.

    You can take the problems with you

    see if that helps to fix:

    How to reset the Windows Update components?

    There is also an automatic 'fix - it' here

    http://support.Microsoft.com/kb/971058

    Also, try to put the KB numbers in the search on the link below and then manually download the

    http://www.Microsoft.com/downloads/en/default.aspx

    or repost in the correct windows update forum

    and include the kb numbers update and error codes

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

    For more information windows 7

    Windows 7 upgrade advisor

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1b544e90-7659-4BD9-9e51-2497c146af15

    Windows 7 upgrade paths

    http://TechNet.Microsoft.com/en-us/library/dd772579 (WS.10) .aspx

    Windows 7 forums

    http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=2

    Answers by topic

  • Activation problem with Windows Vista Home Premium 64-bit edition

    Recently, I had a problem with my office that was running Windows Xp Pro.   After having tried to reformat the computer with my installation disc, something was holding me back upwards.  Thus, recently bought a laptop with Windows vista on it I used the disc that comes with it.  Note: I ordered this laptop for Windows 7, vista is no longer running on this laptop.  Everything installed very well on my office with the exception of one problem it won't let me activate windows.  Now, it's my copy of windows vista that I paid for.  It runs on a single computer in my office.  I have validated my software on my desktop and it's been validated.  Now why not activate Windows Vista?

    If Vista is preinstalled on your laptop, it is classified as an OEM license and is not transferable.

    The license of Vista OEM is related to the original computer it is installed on and dies with the computer.
    You cannot transfer it to another computer/laptop

    If a license of Vista at retail, you can transfer it to another computer/laptop.
    But it can only be installed on one computer at a time.

    A single license is a single Installation.

    See you soon.

    Mick Murphy - Microsoft partner

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