Problem with methoeds duplex

I have a problem in Windows 10 with Acrobat PRO DC version 15.006 and Acrobat Reader DC version 2015.017 and the Brother HL-2270DW printer . No option to duplex or double don't print side available. Another application (Word, Excel, Edge, etc.) allows to print in duplex. The latest version of the Brother printer driver is installed.

Hi amark1001,

If the printer has duplex printing option, you will get the option in the print dialog box. Once you select the printer name required in the drop-down list of printer menu, option "Print on both sides of the paper" will appear in the dialog box as shown in the screenshot below.

Try to 'Repair installation' under the help of the application menu.

If this does not help, try to uninstall application using cleaner tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool and restart your device.

Then re-install it from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if you still experience the problem.

Kind regards

Meenakshi

Tags: Acrobat

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