Problem with my desktop Js10a 3050 scanner

I can't get my scanner to work.  If I hit print on the printer, it looks fine, but when I try to scan to the computer it will not work.  I ran Scan diagnosis tool, comes to WIA and fails (I jump) and then becomes HP Scanner TWAIN and fails.  There is no button to fix for me and the only information he tells me is to uninstall and reinstall.  I did it at least 5 times or more, and it does not work.  I have my scanner on the wireless network, but it times out whenver I use the scan button.  My HP Scan does not work and Windows Fax and Scan says no scanner is hooked.  Any help would be greatly appreciated since I just bought this printer for the scan function.  I am amazed because she worked very well last week.  I'm running on Windows 7 (64-bit). Thank you.

Wolfeee solved it for me to get me activate the detection of Shell material.  Thanks for all the help.

Tags: HP Printers

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