problem with Sony LED TV

Your technician had visited, after checking the TV, said that the Group of experts has replaced. IAM shocked to hear this.
I have introduced this TV on June 30, 2011, its been about 2 years and 1 month now. How is it the display panel went after a short period.
Service engg took all the details and the picture of the invoice, warranty and left by saying that these details will be sent to Sony for replacement. And I heard no comments, the response from Sony. Please help me here to get the replaced Panel.
Let me tell you, I've been using Sony products always, never, I went through this kind of experience.

Looks like that, Sony is not serious about customer experience and quality of their products more. No wonder that Samsung is far from eat its market share.

Can someone make sure that the TV is served. Otherwise I have reach the consumer with my griveance forum.

Hope that someone is listening to Sony, which can solve customer problems.

Kind regards

Dear sorry Sony, after so many years of loyalty.

Kishore Michael martin.

Hi Kishore, we totally empathize with you and the problem you are having with your TV. Have you had any sort of reference number (example E12345678) that we can use to look at your file with? If so please send this information to me when you can. I will consider and determine how we should spend little time after. Thank you! =)

Tags: Sony TV

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