Problem with the black ink. Copy in black, but will not print in black.

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  Hello chevy-123

  Please try the following article, he can help solve your problem.

  Printing blank Pages

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  Hi @kkpb,

  Welcome to the Forums of HP Support!

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  Yes, Teacher422, I'm afraid, it is necessary to have regular and black Black photo in the printer to clear the error message.  I've heard of people pushing a button four times (I think that's the question mark) to get beyond the error message but when I tried this tip supposed to a different printer than the one you couldn't recreate it.  To the best of my knowledge, I don't know any other tips.  I just read another thread on this exact printer today and he confirmed this information.  I would like to be more help!  Let me know if you have any other questions.

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  Hi IG18912,

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  · What is the version of Internet explorer, you have installed?

  1. follow the procedure that allows the file below to download in Internet Explorer.

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  c. click on the Security tab.

  d. Select the Internet Zone.

  e. click on the custom level button and then scroll down to download.

  f. be sure to enable the download of the file.

  g. click on apply and Ok

  h. restart Internet Explorer and see if that helps.

  2. in addition, follow the steps in the link below: error message when you try to open the the Task Manager on a Windows XP-based computer: "Task manager has been disabled by your administrator":http://support.microsoft.com/kb/913623

  3. on-line virus scanner and check if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below:http://onecare.live.com/site/en-us/default.htm

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hey @miriamnimmo,

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  Please let me know if this solves the problem by marking your post as solved (click on Accept as Solution button below). If the problem persists, let me know, I'll watch for your reply.

  See you soon!