Problem with the CTRL

Hi, I have a toshiba laptop and the CTRL (two of them) does not work. CTRL + c, ctrl + v, ctrl + a, etc. doesn't work neither in Word nor in explorer, chrome, etc., but the other keys work with gratitude (shift, fn, ALT.) I did a restore, you press both ctrl keys at the same time, you press ctrl + alt + fn at the same time, check the settings of the keyboard, the language, but it still does not work. Please help me, it's terrible life without shortcuts...

Hello

·          When the issue started?

·          What is the model number of the laptop?

Step 1: Check if it works in safe mode.

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Step 2: Try to use on-screen keyboard and check for the issue. Do follow link below:

Type without using the keyboard (on-screen keyboard): http://windows.microsoft.com/en-US/windows-vista/Type-without-using-the-keyboard-On-Screen-Keyboard

Tags: Windows

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