All in one Photosmart - problems with the re - C309a install.

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  Hey @Laylac,

  I understand that you have problems with the help of e-mail scanning on your 5530 desire. I can help with that. To correct this:

  1. On the printer, click Web Services icon in the upper left corner of the screen. It looks like a tablet with a phone beside her.
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  Hello t_mccluskey

  You can find the driver for the Photosmart C4485 on the link below. If the color does not continue to print, try the second link for troubleshooting print quality. Let me know if you encounter any problems or the problem persists.

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  Hello Psupprelief,

  I understand that you are having problems with your HP printer.

  In order to provide the best and most accurate response, please ask your question on our forum of the printer. You actually deposited to our laptop / desktop forum. Click on the link I have provided below and that will take you directly to the page of the printer forum. Choose the best category for your problem and then ask your question. You may need to create another profile before posting your question.

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• HPC6180 function to scan lost all-in-one photosmart when changing the broadband providers

  After changing the broadband providers I could no longer use the functions to scan my printer on the network. Print still works perfectly, but when I tried to scan I got a message telling me that the scanner could not be found.

  It is a symptom that is very similar to the one described elsewhere on the forums - but the problem in my case was not fixed by any amount of uninstall and reinstall the software. If all goes well, describing the fix here I can someone else save a lot of time.

  When the scanner is installed first the device name is stored somewhere, and even if the software is uninstalled and reinstalled L4 is still remembered the old name.

  The diagnostic scanner utility shows clearly a name that cannot be 'ping' because it is not the same as the new name for the printer. The suffix shown by the diagnostic Scanner differs from that shown in an IPCONFIG/all (the connection-specific DNS suffix).

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  I hope someone saves some time - but unfortunately there are a lot of reasons that the scan function may suddenly stop working - as evidenced by the publication on the subject.

  Good luck!

  So, the SOLUTION is to re - configure your new router to use the same domain as your old router suffix. Router usually come with a configured arbitrary domain suffix - and the HP software is not resisted this development.

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  Brigadoon wrote:
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