Problem with the purchase of Adobe

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• Problem with the purchase of 5 Lightroom in Slovenia

  Hello!

  It seems I have a problem with the purchase of my copy of Photoshop Lightroom 5. It seems I have Adobe ID registered for the US store, which does not allow me to buy 5 Lightroom in Slovenia. As I try to connect with my Adobe ID to "Secure payment" form won't let me log on.

  I tried to change my store in slovene, but it won't let me change it on mine.

  I also write a screenshot to the point where I'm stuck.

  Please, advise what to to.

  Thanks for your help,

  Swear

  Hi swear

  I've made an adjustment in our system.  Please create a new Adobe ID using the same email address and select the Slovenia as the country.

  Thank you

  Bev

• I have a problem with the installation of ADOBE ILLUSTRATOR using creative cloud. It gives me:

  I have a problem with the installation of ADOBE ILLUSTRATOR using creative cloud. It gives me:

  Exit code: 117

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 0 warning (s)

  FATAL: Fatal Error ' 117' occurred in download

  FATAL: An error has occurred in the download package (name: AdobeIllustrator19-Core Version: 19.2.0.111). Error code: '117'

  -------------------------------------------------------------------------------------

  N ° 1)

  Click on the below link, Sign In and open Photoshop Elements download link.

  Do not close the page, just keep it open.

  https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements

  Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.

  Then click on the link below and download the installer directly mentioned in step 2.

  Step 2)

  
  

  http://prodesigntools.com/trials3/AdobeProducts/ILST/19/Win64/Illustrator_19_LS20_win64.7z

  Step 3)

  Unzip the installer using 7zip or winrar and then install the product.

• Hello I have a problem with the installation of Adobe Photoshop elements 13!

  Hello I have a problem with the installation of Adobe Photoshop!

  Le instalationsprogramm va on I can also enter the key but after 2% left the program.

  Can you help me?

  Run the vacuum cleaner by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  you restart the computer

  and run the Setup again.

  If it fails again during installation, troubleshooting install using newspapers | Elements

• Problem with the display of Adobe PDF documents

  Problem with the display of Adobe PDF documents

  I have a Windows 7 Home Premium computer

  I read all the suggestions and I tried to download several versions of Adobe Reader for Windows 7 and Vista http://get.adobe.com/reader/otherversions/.

  Before you download each version, I would delete the current version with uninstalling programs for the control panel.

  After each new installation I shut down the computer and restart the computer.

  I tried to download the versions with and without going through my antivirus (CA Total defense) running.

  After downloading, I thought that the version downloaded successfully.

  I have read the help of Acrobat http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html and followed the instructions.

  None of the above helped.

  The problem is that any version of Adobe Reader, download, I can't open a PDF file and read it. Or the drive itself will remain open.

  1. If I try to open the drive from the desktop link or real program menu, the Player opens for 5 seconds and then closes spontaneously. If I try to click on the Player menu (File, Edit, View, window, help, tools), then an alarm will sound and the menu does not open. Soon after, the reader is closed.

  2. If I try to open the drive by double clicking on a PDF file then the Player opens but the document is not displayed (only the grey player screen PDF is specified), then the drive closes after 5 seconds on its own.

  The desktop shortcut shows like 'red icon Adobe Reader'. But the real program menu icon shows as empty a folder icon.  All documents in PDF format displayed as Adobe PDF icon.

  I tested several PDF files and none will open on this computer, but they will open on other computers.

  I created a word document and saved as a PDF file. It looked as if it had record properly (a the appropriate icon) but when I try to open it according to point 2 above the document is not displayed and then then the drive closes after 5 seconds on its own.

  Anyone have any ideas on what is happening and how can I fix?

  Could you please respond in this forum and send me an email at [deleted]

  I'm so confused and frustrated.

  I would try Windows Explorer, navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement

• Problem with the installation of Adobe Flash Player on mac

  Hi, I have a macintosh with OsX Yosemite 10.10.2 and I can't update the software latest version you. The download always stops at 20-30%. It is not a problem with my internet connection. I tried to uninstall e Reinstall flash player, but I have the same problem, with the difference that now I have a program... What can I do? Thank you!

  Hello

  Ok.  Then I found this and it worked:

  1.  re: DOWNLOAD Flash freezes at 25%. What will help?

    

     Henry Clark   , March 18, 2015 17:00 (in response to Geri J)

  Please use the Offline Installer:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

  Download the package from this link.  Double-click to open it in your downloads folder. When you see the Red 'install' folder, right click and select "view the contents of the package; Click on the "Happy" folder Then click on the "Resources" folder Then, double-click on the file "Adobe Flash Player.pkg". The installation will begin.  It worked for me... FINALLY! I hope that it also works for you.

• Problems with the servers from Adobe in Germany (Workflow: InDesign-> Content Viewer)

  We had some problems with the download of our fact sheets on Adobe servers end of January / beginning of February. Also our iPads test often could not connect to the content viewer. There are outages of server in Germany during this period?

  Updates are always displayed at http://status.adobedps.com/. You can check messages to see if all coincides with when you download problems.

  Neil

• Someone at - it problems with the update to Adobe Acrobat DC latetst 15.006.30172?

  There seems to be a corruption with the last Adobe Acrobat DC udpdate 15.006.30172

  Our users are not able to initiate a review shared on the network server.
  Anyone else having problems with this update?

  THX

  Hello

  Today we released a hotfix that resolves this problem shared his comments that was recently introduced. If you're not already updated to the latest patch, simply open Acrobat and visit help > check for updates to apply this hotfix.

  More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

  Please give it a try and let us know.

  Thank you

  -ashu

• Problem with the purchase of the CC

  I had a problem with my creative finishing cloud subscription. I ran through all the processes (products, payment, etc.), but when I push the button confirm it refreshes just the website. Is this a bug by Adobe, or is it just me? I tried to buy Chrome and Firefox, but it's the same result.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Problem with the help of Adobe Premiere Pro *.prproj files between PC and MAC?

  Hi, I have finally got myself a MAC with a grunt to replace my PC and installed first Pro CC of the cloud on the Mac.

  I copied the files on my PC, but when I try to open the first Pro CC (*.prproj files) I get the following error:

  "This project has been saved in a newer version of Adobe Premiere Pro and cannot be opened in this version"

  I don't understand, like the MAC and PC versions of first Pro CC have been downloaded from the cloud to Adobe.

  Can anyone offer advice please?

  Hi, Ashton,.

  There is no problem of incompatibility between Mac and PC files (files .prproj) project

  In your case, it is not updated to the version of Premiere Pro that is installed on your Mac. If the creative application cloud shows first as update, try updates to help Premiere Pro > updates... Menu.

  FYI: You should have first installed 2014.2 Pro BUILD 8.2.0 (65)

  Thank you

  Regalo

• Problems with the installation of Adobe Flash Catalyst CS5

  Hello

  I have a problem with Flash Catalyst CS5. I ordered the DVD trail from Adobe Mastercollection CS5 for Mac and tried to install it. At the stage, where I normally should be able to choose, which programs will be installed, Adobe Flash Catalyst CS5 was not controllable. In the description, he said, that a preliminary version of Adobe Flash Catalyst is installed in front of my computer. So I went to programs and deleted the folder of the pre-release version and tried to install a second time, but again he said, Adobe Flash Catalyst CS5 cannot install because a preliminary version is installed. I'm confused about this. Why does still say, that there is an earlier version of Flash Catalyst on my computer, even after that I deleted the file?

  I look forward to your help

  Hey!

  And also, if you have already removed your file beyond recovery, read this thread:

  http://forums.Adobe.com/thread/628678?TSTART=0

  If you need assistance after reading the thread above, both help uninstall provided by Kim, let me know.

  Thank you

  Tara

• Problem with the purchase of Photoshop CC / Can not buy

  Hello

  I tried to buy Photoshop, but after I confirmed my PayPal page jumped to the confirmation of monthly / once a year of payment. What can I do? It happens again and again. There is enough money in my bank account. I tried even with a bank transfer, but nothing works. What can I do?

  Hi thomash86164616,

  We see that the purchase took place successfully to plan photography creative cloud prepaid.

  If you still have questions please let us know.

• Problems with the purchase of the photographer edition

  Hello community... If I want to buy the cloud photographer it will go back to start at the end! What can I do?

  Start by using a different browser. otherwise it takes much more information such as system info, what browser, your country, your internet connection, preferred method of payment and so on. Could be a technical problem, could be something with the combination of other factors.

  Mylenium

• Problem with the installation of Adobe Extension Manager 6.0.5

  I have an update for Adobe Extension Manager to update compared to the creative clouds to 6.0.5.  Every time I have try and install this update fails with the U44M1P7 error code.  When I look at the log files I get the exit code: 7 - could not complete the silent workflow.  I am under creative cloud CS6 on Windows 7

  to update manually: http://www.adobe.com/exchange/em_download/

• Im having a problem with the download of Adobe flash player

  Sent the new update of Adobe, I can't download the update or anything like that version. It shows me just a white screen. someone has experienced this problem or I'm stuck with not being able to update my adobe.

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html