Problem with the purchase of the CC

Similar Questions

• Is there a problem with the site?  I'm unable to purchase/download anything.

  Is there a problem with the site?  I'm unable to purchase/download anything.

  For accuracy, I'm not on the Web site, but my windows desktop program.

• My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

  My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
  Why not allow Use Adobe Creative Cloud?

  : Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder

  How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder?  Where can I find that when it's done download?

  Could you please confirm the operating system you are using.

  You can see the status of the application of CC desktop download.

  The CC app desktop click the creative cloud icon located in the taskbar (Windows) or the Apple bar (Mac OS) menu, to open the creative cloud desktop application.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Problem with the purchase of 5 Lightroom in Slovenia

  Hello!

  It seems I have a problem with the purchase of my copy of Photoshop Lightroom 5. It seems I have Adobe ID registered for the US store, which does not allow me to buy 5 Lightroom in Slovenia. As I try to connect with my Adobe ID to "Secure payment" form won't let me log on.

  I tried to change my store in slovene, but it won't let me change it on mine.

  I also write a screenshot to the point where I'm stuck.

  Please, advise what to to.

  Thanks for your help,

  Swear

  Hi swear

  I've made an adjustment in our system.  Please create a new Adobe ID using the same email address and select the Slovenia as the country.

  Thank you

  Bev

• Problem with the serial number and to purchase

  I have the problem with the reception of the letter with code or serial number. I bought a month ago creative cloud for the photographer and the payment made. A letter of confirmation. but still now series or code. Please help me with this

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  On this computer, your cloud subscription correctly displays on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Starting problem with the gray screen on iMac

  Hello everyone

  I'm a bit puzzled with a problem I'm having with my iMac 27 "a model late 2009, bought in early 2010, I had built at the time with 8 GB ram, 2 TB HD and fastest i7 Quad core processor available at the time.

  I'm running El Capitan, and all wise OS is perfectly up to date.

  The other week, after a systematic restart, I have a gray screen and little else.  Another reboot and everything was "normal", so I did not concern me unduly.

  Today, after that the Mac had been idle for a time during a call, the screen fell asleep as usual (I do not SLEEP the computer itself), but during his return and touch the SPACEBAR and key "ESC", the screen remains black.

  So I made a forced shutdown and restart.

  I get the screen gray and normal startup (no other sounds) chime followed by the apple logo and the startup progress bar.  He gets to halfway through the long, and then instead of bring to the top of the login page, it's just going to a gray screen Uni.

  So I restarted in safe mode, OK and ran disk utility a couple of times - at the first crossing, he noted, there a problem with the map of partition which can cause problems starting, but on the second passes and the following, everything has been noted to be OK - and the SMART status of disk has been verified.

  After a reboot - the same question as above - of carillon, gray screen with the apple logo, progress bar and then just a gray screen.  I did another secure boot and re-run of disk utility, rebooted into recovery mode and run disk utility.  And again, no problems reported.

  Another reboot and the issue was always there.

  So this time I rebooted into recovery again mode and downloaded a new installation of El Capitan.

  Unfortunately, there is no set - it is always start on a gray screen after the startup chime, the apple logo and progress bar.

  I have also removed all my account account startup items and disconnected all USB devices.

  I'm a bit lost for what to do next to be honest!

  Is there anything else I can do software wise, at home, or is it time for the repair material re shop perhaps?

  Thank you very much for your words of wisdom and support

  Kind regards

  John... :-)

  John here again: :-)

  Just a quick update which may help to determine what the problem is: I restarted in safe mode, after the reinstallation of the operating system was unable to initialize properly - grey screen again.

  However, as I have a home network, I found that I can not connect on the network with my MacBook Pro to the iMac, see all my files user on the iMac and even copy them across to the MacBook Pro with no problems.

  Everything on the iMac is saved via Time Machine on a Western Digital Firewire HD 3to.

  I also have uncompressed manual 'straight' copies of my music, movies, documents folders, etc, for an old time Capsule, currently acting as a bridge to my ethernet network wireless, and provide additional backup for those critical files - my music for example is ripped 350 odd CD, all legally purchased in ALAC on iTunes on the iMac - which represents a couple of months of work... lol... no way I want to lose that!

  So I'm a bit of a loss.  Disk utility reported no problem with the drive... I can boot into safe mode and recovery, but normal mode 'mode '... I always get the chime, the screen with apple logo and progress of the gray bar, then goes to just a gray screen instead of the login page.

  Help!

  My beloved Einstein had a hiccup!

  All comments appreciated and thanks again - hope this extra info helps

  Kind regards

  John... :-)

• the problem with the wi - fi does not work on windows 8.1

  Hello dear forum users (sorry for the English, use a translator)

  I have a laptop HP Pavilion dv6-7055er, 8.1 Windows 64-bit

  Card Broadcom WiFi 802.11b/g/n 1 x 1 4313GN worked on windows 7, but fails on windows 8.1. Tried to find the driver on the broadcom , but not found. Device Manager indicates that the problem with a PCI device. Specifies no problems with the Wi - Fi adapter.

  What could be the cause and how to fix it? Thank you!

  It seems that your WIFI adapter is not supported by Windows 8.1

  There are a few options available.

  The first and simplest is to purchase a USB wifi adapter to plug into one of the USB ports on the laptop. I have a dual ASUS USB-AC56 band that meets the 802.11ac specification.

  The second option will be to take a look at the installed optional wifi adapters to see if they have Windows 8.1 supports, buy one to replace the Broadcom card installed with.

  Ok. The two following adapters are compatible with your laptop and Windows 8.1. They have a BIOS support.

  The Qualcomm Atheros AR9485

  The Intel Centrino Advanced - N 6230 WLAN module

• OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

  Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

  Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

  No idea what it would cost for this repair?

  Or given the pricing model for ink jet printers, are we better off he throw?

  We had an Epson printer that has lasted several years; Maybe we should go back to them?

  Hello

  Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

  Note: Changing the country click and select your region as required

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Be sure to have proof of purchase available to provide the necessary technical support representative.

  In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

  Do it as soon as possible and let me know how it goes.

  Shlomi

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• Blue screen on startup... problem with the display driver?

  I have been using a Dell Inspiron 14R (N4110) laptop computer since 2010 without any problem.

  The laptop was purchased online from Dell and came with

  (1) Windows 7 Home Premium 64-bit and

  2) AMD Radeon HD 6470 M - 1 GB display card.

  Recently, I had a problem where my laptop just wouldn't start, showing the blue screen every time it tries to start. The blue screen mentions a problem with the file atikmpag.sys I understand is the driver for the AMD video card.

  If I delete/rename the files atikmpag.sys and atikmdag.sys (via secure boot mode) in C:/windows/system32/drivers, the laptop (not) start, but obviously does not recognize the graphics card.

  After a lot of unsuccessful trials debugging on mine (including trying to upgrade the drivers to display etc.)., I reinstalled the operating system and the drivers provided with the original kit (just to eliminate any possibility of an upgrade that went wrong). However, I still see the issue.

  That means there is a hardware problem? or a BIOS problem?

  Thank you

  R.B.

  Guys, the problem you describe is actually a hardware failure. There is nothing you can do except replace a motherboard for laptop, or taken some advanced technicians, COMPUTING which will replace or chip GPU reball.

  I have the same a laptop similar (Inspiron N5110), with the same problems and these problems - all started yesterday. Do not waste your time, just reinstall OS, then install display drivers, which are available on the official site of Support of DELL and after that - if it's not working, just do what I said.

  Generally these are consequences of an overheating laptop, but that it was certainly not my case (I did regular checks), I could even bet on chips quality GPU, which has been used in the manufacture of this model of laptop... again...

  UPDATE: Okay, last night was a long night for me and I can confirm finally - who's * chip AMD, which causes the blue screen, you mentioned. I disassembled my N5110 faulty, armed with a heatgun, Probe temperature (probe) and tons of aluminium + some flow of brazing, I made a fairly quick reflow and the result is just what I expected - everything works perfectly again, with the same configuration - even with the same installation of Windows, which has been to launch these blue screens. There are now no blue screen at all and portable computer performance as new.

  Apparently bad welding, when this laptop was manufactured, is the exact reason why we are where we are. The BGA chip was not dead at all (it was just poorly soldered). The same story, including HP and a bunch of other companies had some time ago with these NVIDIA chips (I know, some of you know what I'm talking about).

  CONCLUSION: Integrated DELL diagnostic software is useless against the detection of defects with a discreet graphics AMD card. Problem was not in the software or drivers - it was just a poorly welded chip (I regularly cleaned my laptop dust, so overheating is not an option here).

• You try to run the system on my desktop restore encounters a problem with the program looping.

  Original title: System Restore loops

  Hi, I am trying to run restoring the system on my desk is a problem with the program in a loop.  He directs the system restore and then comes back just to start the system again Restore page.  How to solve this?  I started having problems when I have updated the BIOS on my motherboard.  When I installed the motherboard at the start, I think I used the incorrect installation disc (my son has same brand motherboard but the sound is more advanced).

  Recovery of your computer (Windows) using "Recovery Partition" of the Manufacture or
  contact PC manufacturing (see support links below) and order the recovery media.

  Note: Activation is not required when you use the recovery partition or recovery media, but you will need to reinstall all your applications.

  Also to save your documents on external support (if possible) before starting the recovery process.

  Once completed, your PC will be actually in the State when you first purchased it and turned on for the 1st time.

  To access the recovery Partition, start your computer, and then by pressing the appropriate function key. It can be either F1, F2, F9, F10, F11, F12, DEL or tab key. Check the list below or your user manual for your brand and model.

  If your hard drive has failed, do not have a recovery partition or the recovery partition is not accessible,
  Then, you must contact the manufacturer support team and ask for a "recovery disc" which allows to reinstall Windows 7.

  How access/start the process of recovery of the manufactures listed below.

  Acer: Press and hold ALT + F10, as soon as you see the logo
  http://Acer.custhelp.com/app/answers/detail/A_ID/2631
  Acer support: http://www.acer.com/worldwide/support/
  Acer recovery support: http://store.acer.com/store/aceramer/en_US/eRecovery

  Advent: restart your computer, then the immediate start by pressing the [F8] key or the F10 key.
  The fastest way to restore your computer is to use the hard disk recovery tools. You can access them by restarting your computer and then pressing the [F8] key or the F10 key until the Advanced Boot Menu appears. Use the arrows to select "Repair your computer", then press [Enter]. Read all of the instructions on the website of advent and made your choice as to the action you want to perform: http://www.adventcomputers.co.uk/restore-or-reinstall-windows-your-computer
  Support: http://www.adventcomputers.co.uk/product-support/support-services

  ASUS: Press or press the F9 key as soon as you see the Asus logo.
  http://support.ASUS.com/troubleshooting/detail.aspx?SLanguage=en&m=X53E&OS=&no=1775
  ASUS support: http://support.asus.com/contactus.aspx?SLanguage=en

  Dell: Press F8 directly after switching on / to start the computer
  Recovering detail instructions:
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182
  Dell support: http://www.dell.com/support/home/us/en/19?c=&l=&s=
  Or: http://www.dell.com/

  EMachines: hold the Alt key and hold press and release the key F10
  http://Techchannel.RadioShack.com/eMachines-system-recovery-1747.html
  Support: http://www.emachines.com/ec/en/US/content/support

  Fujitsu: Press F8 several times directly after switching on
  https://answers.Yahoo.com/question/index?QID=20110406074143AAcx1Zw
  Support: http://www.fujitsu.com/global/support/

  Gateway:
  http://www.ehow.com/how_6297937_restore-gateway-laptop-factory-settings.html
  https://support.gateway.com/s/software/Microsof/Vista/7515418/7515418su531.shtml
  Support: http://www.gateway.com/worldwide/support/

  HP Notebook: Usually to begin recovery process press the F10 key, power on the computer
  HP Mini: Press F11 directly after switching on / to start the computer
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01867418&cc=us&destPage=document&LC=en&tmp_docname=c01867418
  Support: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  Lenovo uses the F11 key to launch the restore process:
  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4UFUYK
  Directions for Lenovo OneKey Recovery, hidden partition and recovery DVDs:
  https://support.Lenovo.com/us/en/documents/ht077384
  and: http://support.lenovo.com/en_US/detail.page?DocID=HT077144
  Support: http://support.lenovo.com/en/supportphonelist

  How to run Lenovo Onekey Recovery
  http://support.Lenovo.com/en_US/downloads/detail.page?docid=HT062552
  Detailed as follows: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211

  You can also find parts of this article from Lenovo worth reading:
  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4VFUDU

  LG: Press F11 directly after switching on / to start the computer
  Support: http://www.lg.com/

  Packard Bell: Turn on your computer. When Packard Bell logo is displayed, press in and hold the ALT key while pressing the F10 key several times. Release the keys when a message that Windows is loading files.
  After the system recovery program has loaded follow the instructions to reinstall the operating system.
  Support: http://www.packardbell.com/index.html

  Samsung: Press the F4 key to the Samsung logo when you turn on first of all of the computer.
  Support: http://www.samsung.com/

  Sony VAIO Windows 7: restart and press "F10".
  https://CA.en.KB.Sony.com/app/answers/detail/A_ID/35585/p/48903, 49902,71663,71664/c/65,67/kw/recovery%20using%20f10
  Sony VAIO Vista: Restart and press "F8" repeatedly until the screen "Advanced Boot Options".
  https://us.en.kb.sony.com/app/answers/detail/a_id/41931/~/how-to-perform-a-system-recovery-using-the-vaio-recovery-center.
  https://us.en.KB.Sony.com/app/answers/detail/A_ID/41949/session/L2F2LzEvdGltZS8xNDA4MjI2NTAzL3NpZC8qWVBPbCpfbA%3D%3D
  Support: http://www.sony.net/SonyInfo/Support/

  Toshiba: Press on F12 or the value 0 (zero) key on the top of the keyboard (not the zero on the numeric keypad key)
  and at the same time, press the button power once to turn on your laptop.
  When the Toshiba screen appears; release the 0 key.
  References: http://www.mytoshiba.com.au/support/items/faq/71
  http://forums.Toshiba.com/T5/system-recovery-and-recovery/how-to-perform-system-recovery-Windows-7/Ta-p/279643
  Support: http://www.toshiba.co.jp/worldwide/

  Windows 7 - location of the Partition Recovery and information.
  "Configurations of drive partitions using the BIOS has recommended.
  Note: Check the diagrams of this article
  http://TechNet.Microsoft.com/en-us/library/dd744364%28WS.10%29.aspx

  J W Stuart: http://www.pagestart.com

• There is a problem with the driver for TSSTcorp DVD +-RW Drive SN - 208BB. The driver must be reinstalled.

  Hello
  With the help of the window - 8 installed on newly purchased Dell Inspiron notebook
  For a few days, I wasn't able to use my CD DVD drive because there is a driver problem, here's the trouble shoot report
  could someone help me how this issue be resolved
  TSSTcorp DVD +-RW Drive SN - 208BB has a driver problem fixed is not fixed
   
  There is a problem with the driver for TSSTcorp DVD +-RW Drive SN - 208BB. The driver must be reinstalled.
  Information InformationalDevice
  Name: TSSTcorp DVD +-RW Drive SN-208BB
  ID: SCSI\CDROM & VEN_TSSTCORP & PROD_DVD +-RW_SN-208BB\4 & BB94CF & 0 & 040000
  Error code: 19
   
  Reinstall the complete device driver
   
  There is a problem with the driver for TSSTcorp DVD +-RW Drive SN - 208BB. Reinstall the driver may resolve this issue.
   

  You can check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

• Hello good I would like to cancel the annual plan of adobe audition, because I had problems with the software and the Bank, if I can help with this please.

  Hello good I would like to cancel the annual plan of adobe audition,

  As I have had problems with the software and the Bank, if I can help with that please.

  Please contact customer support for cancellation & refund of the next purchase. Contact the customer service

  Creative single-app cloud membership for Adobe Audition (one year)

  Subscription Office

  March 11, 2015

  In the case of any questions, please let us know, I can certainly go for you.

  Concerning

  Baudier

• Anyone having problems with the new iPhone LTE connection 7 on Verizon?

  I am now on my iPhone second 7 with Verizon. I had four phones for me and my family. I have now had issues where I have no signal in the same areas where my signal allows to be strong. I can't solve the problem with the activation/deactivation of the airplane and then mode again in normal mode. My phone will rest with no signal for 5 minutes, then going to LTE with three bars. I also had the problem where I had only 1 x signal, while my son standing right next to me has LTE. And he had the same questions, where I'm on LTE and it gets no signal. I use to have LTE where I live and work all the time, now it's spotty at best. Apple has replaced me and my sons iPhones but not luck. Still do. Any ideas or an any other suffering?

  (1) go to settings/cell phone/cellular data Options/enable LTE and select ONLY the DATA. This seems to solve the problem (as a temporary solution) for most of the people affected by this problem. The bad part is your request might not be as clear (since they cannot use the highest LTE signals) and you can make calls and data at the same time. But it does not solve the issue.

  (2) there are rumors (but you didn't hear that from me that we only are not supposed to discuss beta software program Apple in this forum) that the new version of Apple Beta for iOS (which also includes an update of the software carrier Verizon to 26.0) seems to solve this problem. So, there's a light at the end of the tunnel.

• Sierra Siri, «I have some problems with the connection...» »

  Guys,

  I just installed Sierra on my MacBook Pro (retina, 13 inches, early 2015) version 10.12. I can't get Siri at work, the app tracks, he hears what I'm saying, but after awhile, he returns with two messages, both on the screen and verbally "I have some problems with the internet connection. Please try again in a moment. "&"Sorry, I'm having problems with the connection. Please try again in a moment. »

  Any ideas?

  Thank you

  N

  It's a network problem.

  Check the proxy settings that blocks maybe, or a firewall.

  System Preferences > network > Advanced (for your current connection) > Proxies

  Something there?