problem with uninstalling a program

I went to programs and features and a right click on a program to uninstall it, but while it has been uninstalled my computer froze (well, not really freeze, because I could only move my mouse). After 15 minutes, I have the computer shuts down completely and returned to uninstall the program. He was no longer listed in programs and features, but it has not been uninstalled. I don't know how to uninstall it now since it does not appear...

I also have another problem where a program that is technically uninstalled and deleted from your computer is still listed on programs and features. I have installed what is called "Timberman" when I mess with Firefox to the market. I deleted Timberman instead of uninstalling it and now when I try to uninstall from programs and features, nothing happens, and it has remained ever since.

Hello.

My apologies for the late reply.

You can place the computer in a clean boot state, and then uninstall the program.

Step 1: Put the computer in a clean boot state

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

Step 2: Run the System File Checker tool

System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

To do this, click Start, type command or cmd prompt in the Search box, right click invite, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

At the command prompt, type the following command and press ENTER:

sfc/scannow

Note: Do not close the command prompt window until the audit is completed 100%. The results of the analysis will be posted when this process is complete.

I hope this helps.

Tags: Windows

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