problem with update library pour a purchased image

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  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

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  Measures to help prevent computer worms
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• Windows 7, problem with update

  I am facing the problem with the release of windows 7, it shows the error code 80070570 and 800 b 0100.
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  Hello

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• problems with updates for Windows (for Win XP)

  I have problems with Windows (for Win XP) updates...
  (1) I installed the hardware updates for my sound card (via Windows update) and now I can't hear the music through my speakers or headphones.  In addition, related to my sound card software do not work either!
  (2) at the same time, I tried to install Microsoft .NET Framework 1.1 Service Pack 1 through Windows Update and that would not install (.. .and I tried several times).

  So to rememdy those issues, I tried for hours to use the system restore, but whenever I've tried I'm not able to successfully restore and I tried several unique restore points.
  Any suggestions?  I spent hours on it, and nothing seems to help!

  Hello hoke, welcome.

  1. What is the brand and model of your computer?

  Let us know if it works:

  1. download the .NET Framework here cleaning tool:
  http://blogs.msdn.com/astebner/attachment/8904493.ashx

  2. run the utility and remove all versions of the .NET Framework
  3. restart your computer

  ---
  After the reboot
  ---

  4. download the .NET Framework 3.5 from here:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4e35-B531-508D977D32A6&displaylang=en

  5. next, restart your computer

  Let us know if it works,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problem with update-installation - KB2463332

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  Hi Malfait,

  Thanks for posting your query in the Microsoft Community Forums.

  I see that you can not install KB2463332 on the Windows XP computer.

  Help me with more information.

  1. you receive an error message/code?

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  3. how you try to install this update? It is through the Windows Update installation / autonomous?

  Try these methods.

  Method 1

  Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services

  http://support.microsoft.com/kb/906602.

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• Problem with update of security for Windows XP (KB973768)

  My system is Windows XP Media Center Edition version 2002 with SP3 and I've had problems with KB973768 for awhile now and I've done everything. I used the "MS Fix it" software and it wasn't able to do anything. I tried to install it manually and I get this message whenever I try "Setup has encountered an error: Setup cannot continue because one or more prerequisites necessary for the installation of KB973768 failed.» For more details, check the c:\windows\KB973768.log log file'

  Reading the newspaper, it seems that it has something to do with Media Center, whom I have problems with ehshell.exe, in addition to this, but do not know whether or not it relates. Anyway here is the link to the post here I asked who submit click here

  I'll be very grateful if this problems can be solved.

  The newspaper reads:

  [KB973768.log]
  2.938: ================================================================================
  2.938: 09/12/2011 23:24:35.062 (local)
  2.938: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  2.969: impossible to activate SE_SHUTDOWN_PRIVILEGE
  3.031: hotfix started with following command line: - q - z - er /ParentInfo:24420ae31ab21e47aba2083273c1a6f9
  3.063: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  3,516: return value of IsMediaCenterPC = 1
  3,516: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  3,516: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: Check condition for line 2 of prerequisite returned FALSE
  3,641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3,641: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3.703: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 09/12/2011 23:37:05.093 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a26bbd9947135e40bf0120f81249c59d
  0.047: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.079: ================================================================================
  0.079: 09/12/2011 23:42:35.062 (local)
  0.079: g:\2d3e53d0171f7240a9b33c76814c\update\update.exe (version 6.3.13.0)
  0.079: hotfix started with following command line:
  0.079: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,141: return the value of IsMediaCenterPC = 1
  0,141: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,141: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: Check condition for line 2 of prerequisite returned FALSE
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: user input: OK
  22.422: Update.exe extended error code = 0xf0f4
  22.422: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:43:08.703 (local)
  0.078: g:\19f0871e5f3390545f21\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.125: return the value of IsMediaCenterPC = 1
  0.125: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.125: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: Check condition for line 2 of prerequisite returned FALSE
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: user input: OK
  3.938: Update.exe extended error code = 0xf0f4
  3.938: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:50:00.765 (local)
  0.078: g:\efcac2da495c5681649bbb0931e188ab\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.156: return the value of IsMediaCenterPC = 1
  0.156: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.156: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: Check condition for line 2 of prerequisite returned FALSE
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: user input: OK
  2.390: Update.exe extended error code = 0xf0f4
  2.390: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.062: ================================================================================
  0.062: 09/12/2011 23:53:35.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:e1af80918c7c3647ac8bf32656674b10
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.078: return the value of IsMediaCenterPC = 1
  0.078: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.078: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: Check condition for line 2 of prerequisite returned FALSE
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.062: ================================================================================
  0.062: 09/12/2011 23:55:39.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:1ab7c07acdd60748bb5cdab1da30d925
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.094: ================================================================================
  0,110: 2011-12-10 00:03:56.187 (local)
  0,110: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,110: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0,110: hotfix started with following command line: - q - z - er /ParentInfo:108421735f40f94ab5b1fa36d03364ec
  0,110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,110: return the value of IsMediaCenterPC = 1
  0,110: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,110: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: Check condition for line 2 of prerequisite returned FALSE
  0,110: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,110: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 2011-12-10 00:15:31.765 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a836904d171d054a9105353041d24dfb
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.141: ================================================================================
  0,141: 10/12/2011 11:28:16.421 (local)
  0,141: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,141: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.157: hotfix started with following command line: - q - z - er /ParentInfo:5a0a1480332b504299b1ddd3cb9afff6
  0.157: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.157: return the value of IsMediaCenterPC = 1
  0.157: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.157: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: Check condition for line 2 of prerequisite returned FALSE
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: Update.exe extended error code = 0xf0f4
  0.250: ================================================================================
  0.250: 2011-12-10 11:42:55.437 (local)
  0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
  0.250: hotfix started with following command line:
  0,265: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,843: return the value of IsMediaCenterPC = 1
  0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: Check condition for line 2 of prerequisite returned FALSE
  0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

  This issue is now resolved.

  I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

• PROBLEM WITH UPDATE OF VISTA HOME BASIC

  I've never had a problem in the past with update. All of a sudden this month there are five important to download updates and the progress bar shows 0% and nothing happens. I am at my wits end and have tried everything. Initially, I did a restore to July 6. Download not successful, but updates to the. I manually downloaded the file tool verification KB947821 for 32 bit (150 MB) and now update Windows Installer says independent research updates? It has worked for centuries.  I thought it was supposed to ask me to install the hotfix, and then do the scan? Any help would be appreciated

  Manually install KB3168965.

  https://www.Microsoft.com/en-US/Download/details.aspx?ID=53206

  The value "never search updates" updated machines and Windows before restarting.

  Best regards, VZ