Problems with updating software in OSX

Similar Questions

• MotoNav TN765t - problem with update (software and maps)

  Great device, unfortunately I can't update the software, or even update the maps that I just bought. I tried with my Windows 7 computer and also with my Windows XP computer. I also tried to reboot the device, as well as do a reset. I have the most recent Motoextras Toolbox. Has anyone had this problem? Thanks for the research.

  It's work! Just tried and everything is OK. They must have taken your call seriously.

• Product number: G0T59AV: problem with updating software via the hp support assistant

  Hi guys

  When I check for updates via HSA he says there is no update, but I know there are a lot of pilots I have shoud update. I uninstalled HSA completely one re-installed but not feel. Is there anyway to fix it.

  Best regards

  Hello

  It can be updated for you in the backgroung already. If you wish, you can manually check the Device Manager to see the version. New dates don't mean new versions.

  Kind regards.

• Problem with update of Photoshop, Illustrator and Indesign CS6

  Hi all. I have problem with update of Photoshop, Illustrator and Indesign on OSx 10.8.4 CS6. Application are OK but update (bug fixies) does not work. Update failed. (U44M1P7)

  Hi El Gondo,

  The following could explain and help solve the problem...

  U44M1P7 - updates:

  http://helpx.Adobe.com/Creative-Suite/KB/error-u44m1p7-installing-upda tes-HYPERLINK

  U44M1P7, U44M2P7 - CC help / cannot apply the extensions 6.0.2 update manager | Mac OS:

  http://helpx.Adobe.com/Creative-Suite/KB/unable-apply-extension-manage r - update.html

  Thank you!

  Ankit

• problems with update iOS 9.3 car bluetooth

  problems with update iOS 9.3 car bluetooth. break and cannot hear the caller voice calls.

  In what seems to be the same problem, this AM. iPhone 6, iOS 9.3, its stock of 2012 Honda Odyssey system. Worked well with iOS 9.1. With iOS 9.2 bluetooth would be occasionally disconnect, then reconnect about 5-10 seconds later. Reset all the settings bluetooth both phone and car with no improvement.

  IOS installed 9.3 last night. Phone connects, but the audio is unintelligible. Sound cut about every quarter of second, then reductions for about a quarter of a second, ad nauseam. Reset the phone without effect. Will try other things later today, but the phone is unusable with bluetooth, as is.

• Problems with the software of fax on 1536dnf

  Hi, I just got a 1536dnf all-in-one, and I have a problem with the software sending faxes. I can fax machine directly, but when I try to send a fax from my computer, I can't even get into the software. I get an "internal error" that there is no device detected. I installed it on my network, so about four different computers can access. I'm running Windows XP SP3 and any other function works fine (I can print to the printer from each computer, send and receive faxes from the printer itself, etc.).  Any ideas why this happens? I found zero documentation or help on this and any help would be appreciated.

  Thank you.   I was using FAX4Word plugin for Word.  It allows to easily print/fusion of fax machines.

  I answered my own question, but others may be interested in:

  I was buy HP printers since the time that first, they came out with the LASERJet House, I waited in line to get one at the then price of $700 or more.  I bought a HP product on average every 3 years after that.   All HP products were excellent quality and easy to use.

  Once I looked at the question of the use of the 1536dnf as a modem, I found that I was MUCH better off just buying a modem from "Zoom" $ 50 for my database driven fax needs rather than trying to send it through the HP.  If it is possible to use the 1536dnf as an intuitely MODEM, it is a solution too complex to simply get a modem to 'Zoom in' $50, which leaves my 1536dnf available for other tasks.

• Problems with updating creative cloud to desktop. (error code: 2)

  Problems with updating creative cloud to desktop. (error code: 2)

  Hi Mike,.

  You can follow the article: error: "unable to install". Creative Cloud Desktop that will help you get your number sets.

  Alternatively, you can follow the thread: Creative Cloud desktop could not be updated. () Error code: 2) where this issue is already addressed.

  Let us know if it works or not.

  Thank you

  Yann Arora

• Hello good I would like to cancel the annual plan of adobe audition, because I had problems with the software and the Bank, if I can help with this please.

  Hello good I would like to cancel the annual plan of adobe audition,

  As I have had problems with the software and the Bank, if I can help with that please.

  Please contact customer support for cancellation & refund of the next purchase. Contact the customer service

  Creative single-app cloud membership for Adobe Audition (one year)

  Subscription Office

  March 11, 2015

  In the case of any questions, please let us know, I can certainly go for you.

  Concerning

  Baudier

• Problem with update Internet Explore 80242006-Vista error

  Hello world!!

  I had problems with the update and that run internet explore. It's been a while since I can't watch videos on it is to say, even if I've never had such problems with any other browser. And now I can't update my system and more specifically the internet Explorer. I get an error message whenever I have try and all microsoft proposed solutions were not useful.

  The error message is 80242006 and is defined as an unknown error.

  Any ideas? Something might work! Help, please!

  my [NOD32] subscription had expired two weeks before I desided to install MSE [and] my panda subscription had expired [NOD32 has been installed]

  See...

  I can't install Microsoft Security Essentials to clean my already infected computer?
       http://social.answers.Microsoft.com/forums/en-us/msescan/thread/87058857-D181-4019-a723-efd9a49d9275

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "ofhttp://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• problems with updates for Windows (for Win XP)

  I have problems with Windows (for Win XP) updates...
  (1) I installed the hardware updates for my sound card (via Windows update) and now I can't hear the music through my speakers or headphones.  In addition, related to my sound card software do not work either!
  (2) at the same time, I tried to install Microsoft .NET Framework 1.1 Service Pack 1 through Windows Update and that would not install (.. .and I tried several times).

  So to rememdy those issues, I tried for hours to use the system restore, but whenever I've tried I'm not able to successfully restore and I tried several unique restore points.
  Any suggestions?  I spent hours on it, and nothing seems to help!

  Hello hoke, welcome.

  1. What is the brand and model of your computer?

  Let us know if it works:

  1. download the .NET Framework here cleaning tool:
  http://blogs.msdn.com/astebner/attachment/8904493.ashx

  2. run the utility and remove all versions of the .NET Framework
  3. restart your computer

  ---
  After the reboot
  ---

  4. download the .NET Framework 3.5 from here:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4e35-B531-508D977D32A6&displaylang=en

  5. next, restart your computer

  Let us know if it works,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problem with update of security for Windows XP (KB973768)

  My system is Windows XP Media Center Edition version 2002 with SP3 and I've had problems with KB973768 for awhile now and I've done everything. I used the "MS Fix it" software and it wasn't able to do anything. I tried to install it manually and I get this message whenever I try "Setup has encountered an error: Setup cannot continue because one or more prerequisites necessary for the installation of KB973768 failed.» For more details, check the c:\windows\KB973768.log log file'

  Reading the newspaper, it seems that it has something to do with Media Center, whom I have problems with ehshell.exe, in addition to this, but do not know whether or not it relates. Anyway here is the link to the post here I asked who submit click here

  I'll be very grateful if this problems can be solved.

  The newspaper reads:

  [KB973768.log]
  2.938: ================================================================================
  2.938: 09/12/2011 23:24:35.062 (local)
  2.938: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  2.969: impossible to activate SE_SHUTDOWN_PRIVILEGE
  3.031: hotfix started with following command line: - q - z - er /ParentInfo:24420ae31ab21e47aba2083273c1a6f9
  3.063: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  3,516: return value of IsMediaCenterPC = 1
  3,516: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  3,516: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  3.531: Check condition for line 2 of prerequisite returned FALSE
  3,641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3,641: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  3.703: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.703: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 09/12/2011 23:37:05.093 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a26bbd9947135e40bf0120f81249c59d
  0.047: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.079: ================================================================================
  0.079: 09/12/2011 23:42:35.062 (local)
  0.079: g:\2d3e53d0171f7240a9b33c76814c\update\update.exe (version 6.3.13.0)
  0.079: hotfix started with following command line:
  0.079: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,141: return the value of IsMediaCenterPC = 1
  0,141: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,141: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,141: Check condition for line 2 of prerequisite returned FALSE
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,141: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  22.422: user input: OK
  22.422: Update.exe extended error code = 0xf0f4
  22.422: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:43:08.703 (local)
  0.078: g:\19f0871e5f3390545f21\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.125: return the value of IsMediaCenterPC = 1
  0.125: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.125: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.125: Check condition for line 2 of prerequisite returned FALSE
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  3.938: user input: OK
  3.938: Update.exe extended error code = 0xf0f4
  3.938: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.078: ================================================================================
  0.078: 09/12/2011 23:50:00.765 (local)
  0.078: g:\efcac2da495c5681649bbb0931e188ab\update\update.exe (version 6.3.13.0)
  0.078: hotfix started with following command line:
  0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.156: return the value of IsMediaCenterPC = 1
  0.156: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.156: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.156: Check condition for line 2 of prerequisite returned FALSE
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.156: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  2.390: user input: OK
  2.390: Update.exe extended error code = 0xf0f4
  2.390: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
  0.062: ================================================================================
  0.062: 09/12/2011 23:53:35.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:e1af80918c7c3647ac8bf32656674b10
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.078: return the value of IsMediaCenterPC = 1
  0.078: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.078: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.078: Check condition for line 2 of prerequisite returned FALSE
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.062: ================================================================================
  0.062: 09/12/2011 23:55:39.078 (local)
  0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.062: hotfix started with following command line: - q - z - er /ParentInfo:1ab7c07acdd60748bb5cdab1da30d925
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.078: Update.exe extended error code = 0xf0f4
  0.094: ================================================================================
  0,110: 2011-12-10 00:03:56.187 (local)
  0,110: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,110: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0,110: hotfix started with following command line: - q - z - er /ParentInfo:108421735f40f94ab5b1fa36d03364ec
  0,110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,110: return the value of IsMediaCenterPC = 1
  0,110: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,110: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,110: Check condition for line 2 of prerequisite returned FALSE
  0,110: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,110: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.125: Update.exe extended error code = 0xf0f4
  0.047: ================================================================================
  0.047: 2011-12-10 00:15:31.765 (local)
  0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.047: hotfix started with following command line: - q - z - er /ParentInfo:a836904d171d054a9105353041d24dfb
  0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.062: return the value of IsMediaCenterPC = 1
  0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.062: Check condition for line 2 of prerequisite returned FALSE
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.062: Update.exe extended error code = 0xf0f4
  0.141: ================================================================================
  0,141: 10/12/2011 11:28:16.421 (local)
  0,141: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
  0,141: impossible to activate SE_SHUTDOWN_PRIVILEGE
  0.157: hotfix started with following command line: - q - z - er /ParentInfo:5a0a1480332b504299b1ddd3cb9afff6
  0.157: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0.157: return the value of IsMediaCenterPC = 1
  0.157: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0.157: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0.157: Check condition for line 2 of prerequisite returned FALSE
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0,172: Update.exe extended error code = 0xf0f4
  0.250: ================================================================================
  0.250: 2011-12-10 11:42:55.437 (local)
  0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
  0.250: hotfix started with following command line:
  0,265: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  0,843: return the value of IsMediaCenterPC = 1
  0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
  0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
  0,843: Check condition for line 2 of prerequisite returned FALSE
  0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
  0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
  0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

  This issue is now resolved.

  I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

• BlackBerry Q10 Major problem with update (10.1.0.4181)

  I tried to do the update last night (10.1.0.4181). Once completed the update let me know that I had to restart my phone (standard) that I did.

  However, the reboot happened--got stuck on 100% loading screen (sitting for about 25 minutes). Do you have a battery pull and I tried again and this time it loaded and said my update was installed successfully - but when loading, there was clearly a major issue. The hub does not (just a black screen). When I try to open anything it opens--the box appears to say THAT BBM then everything stops, and then the entire phone will be closed and reboot.

  Even if I try to leave (not load anything) it keeps restarting itself. The longest I have had on is about 2 minutes.

  The update is not complete. It still shows my most recent software like being10.1.0.238. If I try to resinstall the update it just freezes at 0% and stops after 2 minutes.

  I tried to do a security wipe but it did not work so far - sitson the screen saying an erasure of security is ongoing, then just the boots down and when it restarts all my apps are still there (even if you can not open anything).

  I also tried to plug it into my computer and try to do a factory reset on BB link, but because the phone keeps himself restart the computer continues to lose the ability to communicate. In the middle of the attempt to reset it will come with a message saying that the computer can no longer communicate with the phone (usually right at the time, it is set to zero). I tried already to many battery grips and it recharges, and nothing has helped.

  I'm running a Q10 SQN100-3. My version of the software appears as 10.1.0.238, and I had no problem with my phone until I did the update last night for 10.1.0.4181. Any suggestion at this point would be helpful I thought I want to solve my problem with a factory reset, but with this problem of communication arise each time it resets which seems to not even be an option.

  Update:

  After a few tries, I finally got a security wipe, which resolved nothing. The phone is then in a never-ending cycle of starting with the introduction of screens.

  I finally downloaded autoloader and used that to wipe the OS and reinstall. Worked like a charm and the phone now works correctly.

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• problem with update of applications

  

  Hello, I had a problem to update my applications this screenshot above is always like that there not is finished. Can someone help me with this problem?

  Sign out of your Apple ID: settings > iTunes and App Store > Apple ID

  Force reboot

  Reconnect

• Problem with the software Modem on Satellite Pro L40

  I tried to set up a connection Dial-Up Networking on a Satellite Pro L40 running Vista and can't get the modem to talk to the modem from the ISP. The connection appears OK and then you can hear the modem dial, but when the ISP picks up there is a bit of yelling and then my modem abandons the connection and I get the standard vista connection failed box.

  Things I've tried:
  -latest drivers for the 2.1.77.0 modem (and the rest of the system) downloaded from Toshiba and installed OK
  -all the updates of windows installed
  -removal of the modem in the Manager of peripherals and re - install
  -suppression of the agrsmdel.exe and then re-install
  -try different cables to plug into the phone jack
  -several different ISPS and phone numbers
  -reduce the maximum speed of the connection
  -connection to the same ISP with my Satellite L10; works very well never have time!
  -using the windows to diagnose and repair the tool (set last resort!); says that the modem works fine and can not find a problem with the connection

  Is it possible that the update of the BIOS on the laptop would make a difference (currently v 1.60)? I did some research on Google and found messages on various forums, which suggests that the connection between the motherboard and the modem chip is a little doubtful for all the Agere Soft Modem; If the case is it something I can fix myself or I should go for warranty repair?

  Midders

  Hello

  I'm sure that there is no problem with your modem, but with the configuration or even s ISP modem. I recommend you to speak with the support of the ISP.