Problemas com on usb devices.
MEU PC e positivo, uso o Windows 7. ELE nao reconhece on devices like pendrives e impressoras, alguem pode me help?
Hello
This forum is only for the English language - use the forum for your language, please.
(forum only e-este para o idioma Inglés - use o forum para o seu idioma, obrigado)
Here is the link to your forum (Aqui esta o link para o seu forum):
http://answers.Microsoft.com/pt-BR/Windows/Forum
LC
Tags: Windows
Similar Questions
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Original title: USB problem
I use windows 7 as operating system. I have problem when I insert USB devices as pan tie drive, mobile, reader of cards ect. USB port of my PC. The problem is the USB Devices folder shown as a shortcut so I can not Capy of data in the folder with other devices or hard drive. so please suggest me what I can do?
Hello
Start Windows Explorer, and then see if there is a drive letter assigned for access to the
drive. If this is not the case, check if the disc is shown in disk management.- Open Computer Management by clicking on the button start , by clicking on Control Panel, system and security, clicking Administrative Tools and then double-click computer management. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
In the left pane, under storage, click Disk Management.
If there has made a right click option - assign a drive letter for you can use Windows
Explorer to copy files.I hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
I'm working on a network to restrict access to the ISSO role USB mass storage, only. Management wants to access USB Mass Storage for ISSOs on all workstations while blocking access to USB mass storage to all others... on all the workstations. They also want to that USB ports remain available for everything except Mass Storage.
There are many ways to do it, but the only 'reliable' method, I found so far is to point the HKLM\System\CurrentControlSet\Services\UBSSTOR\ImagePath key to some fake file to block ports and rename it back to access it again.
To do this, I need to do things more two 2...
1. make sure that the ImagePath key always has the false value at startup, and
2. create a login script that affects the ImagePath value when a member of the ISSO group connects... and reset it when they log off.
Which meet the requirements of the direction if only it worked! The problem is that USB devices must be listed again to re-read the ImagePath registry key after each change. Reconnect the device will do, but it would be unwise to rely on a user to restrict access (fox/Coop).
The following Microsoft KB seems to be the way to go, but we do not have compilers on the network...
http://support.Microsoft.com/kb/259695
I know that this hack to the system is not the most elegant, but I'm just trying to make the management happy.
Nobody knows...
1. any (more elegant) way to meet the specified requirement, or
2. a way to re - enumerate USB devices from a script.
Thank you! ... Todd
Hi Todd,
The issue of Windows XP, you have posted is better suited for the IT Pro TechNet public. Please ask your question in the TechNet forums for assistance.
Hope the helps of information.
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USB devices disconnect after 2-3 seconds, reconnect again, cut...
Hello community member, I use Windows 7 Home Premium pre-installed on my system. Now, since the morning, I'm having a strange problem that my USB devices are disconnected and reconnected and still once disconnected. I use a usb mouse, but this problem occurs only on the mouse and card reader, whenever I connect to any mobile device with the data cable, it stay connected. Please someone help me in this regard.
Hi Munna,
Thanks for posting your question on the Microsoft community.
Thank you for details on the issue.
This problem may occur because of settings or corrupted device driver.
I suggest you run this Microsoft fixit and check if it helps.
Reference:
Hardware devices do not work or are not detected in Windows
https://support.Microsoft.com/en-us/mats/hardware_device_problemsIf she did not help, uninstall and reinstall the USB controllers and check. Please follow these steps:
a. press Windows + R keys, type devmgmt.msc in the run window and press ENTER.
(b) in Device Manager, expand 'USB Bus controllers'.
c. a device under "In Bus USB controllers" right click and click Uninstall.
d. perform the same step for other devices. Once completed, restart the computer.All USB controllers will reinstall automatically.
I hope this information helps.
Please let us know if you need more help.
Thank you
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USB device not recognized by my computer at all the
OK, so my problem is my 16GB Verbatim USB is not recognized by my computer at all. I tried to go to devices in the control panel and it is, but the box is grayed out. The problem that my USB has worked constantly (it would be a huge problem because of all my school work that's out there) and if so, is it possible possible to retrieve the information off it? What is an easy problem to solve.
Help please?
Thank you
Hi Teagan,
1. do you get an error message/code?
2 do you have similar problems with other USB devices?
3. the problem occurs on a different computer?
This problem may occur because of the bad or corrupt drivers or the appliance itself is damaged.
Here are some ways you can follow to resolve the problem:
Method 1:
Connect the device to a different USB port on your computer in order to eliminate all the problems that are associated with a specific USB port.
Method 2:
Check out the link and follow the steps in the article:
What to do when a device is not installed correctly
http://Windows.Microsoft.com/en-in/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly
See also:
Install a USB device
http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device
Install, view, and manage your devices and printers
http://Windows.Microsoft.com/en-us/Windows7/install-view-and-manage-your-devices-and-printers
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-in/Windows/Update-driver-hardware-ISN
If the problem is related to the craft and to retrieve the information about it, you can also contact the verbatim support for assistance:
Reference:
http://www.verbatim.com/support/
I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.
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WXP and Portege R500 - cannot add a new USB device
Hello.
I have a new Portege R500 Windows XP Home edition. It works great except for one thing, when I try to add a USB device does not install automatically.
I get the 'Add new hardware' Wizard, who found the drivers and starts to copy the files... but it's like that. Animation of the files copy in place going and going and going, but never leaves. From this point that the whole machine froze (only the pointer of the mouse is sensitive), it ignores even ctrl-alt-delete and I have to turn the machine off.
I tried several times, with a couple of different drivers and still get the same result. The device installs on my old M100, also running windows XP.
If someone knows what's going on (and more important, how I could solve this problem), I would be really grateful.
See you soon.
Hello
Compare 4 years, M100 (designed for Windows XP Home edition) and more recent Portege R500 (more recent hardware and Vista pre-installed) is for me quite flippant.
Can you please tell us what external device to use with your beautiful Portege? Perhaps a printer?One more thing: have you noticed the same problem using different USB devices?
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I have recently (June 2014) bought a brand new Ipod Classic 7 G 160 GB Model A1238.
Whenever I connect via USB to a PC running XP SP3 and Itunes V10.0.7.2 it is always treated as if it were a new connection, i.e. "new hardware found". After trying to install it, it says so "cannot install this hardware" and "there was a problem installing this hardware: Apple iPod USB Device."
I have also a 2009 16 GB Ipod Nano 4 G model 1285 and this is recognized by the PC whenever it is connected through the USB port itself.
I connected the Ipod Classic 7 G to a laptop running Vista and Itunes V10.0.7.2 where the Ipod is recognized and installed.Even if the PC States that there is a problem installing the Ipod, it still appears in Itunes and I can download music to it and disconnect by using safe mode disconnect.
PC XP SP3 - Ipod Classic
I watched "Device Manager" under "Drives", the Ipod Classic is listed as an "Apple Ipod USB Device", but has an exclanation score against it.Right-click on the 'Apple Ipod USB Device' properties and the "Volumes" tab it shows the drive with the exact name and the size of the data, by clicking on the properties of "Driver" tab it says 'Unknown' driver provider, driver Date and Driver Version as being "not available". By clicking on the "Driver Details" properties, it shows a driver file-
C:\WINDOWS\system32\drivers\PartMgr.sys, File Version 5.1.2600.5512 (xpsp080413-2108).
Under "Device Manager" USB controllers, there is an entry for "Apple Mobile Devices USB Driver" and a "USb Mass Storage Device"
The 'Apple Mobile Devices USB Driver' lists two drivers:
C:\WINDOWS\System32\Drivers\usbaapl.sys and
C:\WINDOWS\System32\usbaaplrc.sysThe "USB Mass Storage Device" list a driver:
C:\WINDOWS\System32\Drivers\USBSTOR. SYSPC XP SP3 - Ipod Nano
I repeated the steps above with the Ipod Nano, connected to the PC and the driver provider is presented as Microsoft with the driver as 07/01/01 Date and Version of the driver as 5.1.2535.0.
In the "Driver Details" properties, it shows TWO driver files:C:\WINDOWS\system32\DRIVERS\disk.sys AND meanings
C:\WINDOWS\system32\drivers\PartMgr.sys.
At the same time with the Version of the file 5.1.2600.5512 (xpsp080413-2108).The 'Apple Mobile Devices USB Driver' and "USB Mass Storage Device" are the same as for the Ipod Classic.
I followed the procedure to remove Itunes and even the update to Itunes to V11.2.2 nothing works.
I am aware that the system is also that XP can now be updated.
So, why not not Windows Installer Ipod Classic and why the disk.sys driver does not appear
According to the details of the pilot?
Is the 7 G Ipod Classic not compatible with XP SP3?
Yes it is compatible with XP SP3.
Try asking in the forums of Apple iPod:
https://discussions.Apple.com/community/iPod/ipod_classic?CategoryID=204
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USB problem-"USB device not recognized".
Original title: USB problem
I have a problem when I connect my nokia mobile to my pc via USB cable there is a display of msg of error "USB device not recognized.how to solve this problem? I tried all reboot pc, reconnect the device, format XP and reinstall.last night I was using a mobile navigation correctly with the same device same system same cable.i have tried driver re install but not fixed yet.i have Windows XP 3 intel p4.please help.
Hello
- Are you having the same problem if you connect a drive flash or any other device?
- Have you tried plugging in Nokia mobile on another computer?
- Have you tried plugging it into different USB ports?
I suggest you send more information to help you better.
You can also refer to:
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive.
http://support.Microsoft.com/kb/925196
USB port may stop working after you remove or insert a USB device.
http://support.Microsoft.com/kb/817900
.
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After the use of any USB device, I stopped the device that comes in the window telling me it is safe to remove the device and then my computer crashes I have to make a difficult start to resume what I was doing. It is on a Toshiba Satellite running Vista
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------
Then lets refresh the USB stack
Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
all except the category itself - REBOOT - it refreshes the drive and battery USBThis KB shows XP how to and the method of Vista is identical
http://support.Microsoft.com/kb/310575----------------------------------------------
If necessary try these two:
Tips for solving problems of USB devices - and a Mr Fixit
http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGBHardware devices not detected or not working - Mr. Fixit
http://support.Microsoft.com/GP/hardware_device_problems------------------------------------------------------------------------------------------
If no joy, see Toshiba Support and/or their forums:
Toshiba support and drivers
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=downloadToshiba Support Forums
http://laptopforums.Toshiba.com/Contact Toshiba
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contactI hope this helps and happy holidays!
Rob - bicycle - Mark Twain said it is good. -
Hello
I got the XPS 15 (9530, end 2013) a few days earlier with widnows 8.1 installed on it and since day 1 I'm running into a weird problem. All my USB devices keeps disconnecting. If its my phone (HTC a M8) or my portable hard drives. I tried several cables and the result is the same.
I tried to connect all the devices on the different laptops and they work very well except for my laptop. One thing that I know you guys is that if I have my phone connected with the laptop, it charges great however, I am unable to navigate any file on my phone because it keeps disconnecting.
Any help?
I could solve my 9530 Dell USB connection/disconnection problem with this combo.
BIOS A05Use a real lightning cable Apple Original -
Title: Windows 7 and install/recognize printer HP LaserJet P2015 teething problems...
I have a dell inspiron that was originally windows Vista and I changed to windows7. I have a LaserJet where I work, a HP LaserJet P2015 printer and when I plug in the USB, it says (peripheral USB not Recognized One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.
How and what should I do to get the printer going or to get the computer to recognize. Installation CD will not work and I looked online and downloaded drivers but still the same thing.
Hi LOliver,
Method 1: Run the hardware and peripheral troubleshooting tool and check if it makes a difference.
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2: Disconnect all USB (Universal Serial Bus) devices connected to the computer (unless your mouse and keyboard). Connect the printer and check to see if the problem persists.
Method 3: Connect the printer to a different USB port and check.
Method 4: Reinstall the USB (Universal Serial Bus) controllers.
First of all, please disconnect all USB devices and then perform the following steps:
(a) click on 'Start', type device manager in the search bar and press "Enter." If necessary, click on continue.
(b) in Device Manager, double-click to expand the "USB Bus controllers", right-click on the "host controller", click "Uninstall" and click "OK".
(c) repeat step 2 to uninstall all items under 'USB Bus controllers'.
Then, restart your computer and windows will automatically reinstall all USB controllers.
HP printer drivers- ensure that you download the driver appropriate for your device model package.
Thanks and greetings
Ajay K
Microsoft Answers Support Engineer
***************************************************************************
Visit our Microsoft answers feedback Forum and let us know what you think. -
Computer unable to detect USB devices. Problem with the PnP device
Hey,.
When I use any usb device in my computer it didn't show. When I troubleshoting the messege see the problam pnp device. kindly advice me how to solve this problam in my system.
Thank you.
Original title: pnp device problam
Hello Usman,
Thanks for posting your query in Microsoft Community Forum.
- It was working fine before? If Yes, you did it any significant hardware or change software on the computer before this problem?
- What is the exact error message you get, when you say, 'messege see device pnp problam?
I understand that you can not use your USB devices because your system does not detect them. To resolve this problem, I would suggest trying the following methods and check if the number is reproduced.
Method 1: Try running the Fixit tool from the link below.
Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problemsAlso, run the next fixit to solve common problems with USB devices.
Diagnose and automatically fix the Windows USB problems
http://support.Microsoft.com/mats/Windows_USB_diagnostics
Method 2:
Remove and reinstall all USB controllers.
- Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
- In the list of the categories of equipment, locate and expand Bus USB controllers.
- Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
- Restart the computer and let the USB controllers get reinstalled.
- Plug in the removable USB device and test to make sure that the problem is solved.
More information: http://Windows.Microsoft.com/en-US/Windows7/Update-a-Driver-for-Hardware-that-isn ' t-work properly
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
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Original title: problem of USB ports:
I have a computer dell laptop inspiron d1420 provided with Windows vista and I have upgraded to Windows 7 ultimate, I noticed that when I plug in a USB mass storage, when I try to remove it, I don't get the safe delete the message and lately when I try to remove it, I keep getting the message He's busy and I can't remove it. I tried the same USB on another PC and I have no problem at all. I connected a printer, USB cable and wondows llok have not the driver or didn't install the printer, he left as a device not specified with the name of the printer, but I can't print. I tried with another PC that is also running Windows 7 ultimate and I have no problem, windows has installed the driver, because I used the same printer and the same cable. What is the problem with my USB 4 ports and how to fix?
Hello
When you get this message while trying to remove a USB, it's basically a lock for this USB device by some process running on the computer. If we know which process is this locking mechanism, we could also find which Service is associated with this problem in the computer.
To check this, you can use a program called Process Explorer. You can download this program from the following link. Once downloaded, extract the contents of the zip downloaded to a folder on your desktop. Inside this folder, you will see a file by the name of procexp , which is the executable for Process Explorer. The download link is:
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653
First, plug the USB to one of the USB ports. Then, once you have the executable to Process Explorer, right-click on it and then click run as administrator. Please allow all guests UAC can occur. Once the Process Explorer is running, please follow these steps to search for processes using the USB at the moment:
1. click on Searchand then click on manage to find them or DLL on the options menu at the top.
2. then in the pop - up which will turn up next, type the drive letter for the USB drive connected to the computer (for example G: or H:) right now and click on Search.
3. he should then display all instances of the process that is using this USB at the moment with the corresponding process ID (PID).
Now, once you have the names of processes using the USB at this time, you can terminate them by clicking on them and then clicking on Manage close. Once this is done, you should be able to eject the USB safely.
I would like to ask the names of processes lock the drive in your computer. This should give us an idea of what we might have to take the next.
In addition, for the other issue that you mentioned, in which the computer does not automatically and correctly detects the printer when it is connected to the computer, I suggest you to check whether or not your computer Plug-and-Play service is set to automatic. Here's how you can do this:
1. press the Windows and the R on your keyboard to get to the top of the run box.
2. type Services.msc in the run box and press enter on the keyboard. Allow all UAC prompts that may coming up next.
3. once it opens the window of the Services for you, scroll down to the Plug-and-Play service and double-click it.
4. in the properties box that will come next, the Startup type should be set to Auto and the Status of the Service must be started. If this isn't the case, please put these values.
5. click on apply then OK, close all windows in the computer and restart the computer once.
Once these steps was performed, please check if the problem remains the same. We know the results.
I hope that these steps raises you in the right direction in order to solve this problem. Don't answer if you still need assistance, we will be happy to be of assistance.
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Separated from this thread.
Hello
I'm faced with the same question. I went to settings of your laptop and ran the recovery, but it did not help. I went to Device Manager and I noticed an error: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor has failed. Tried to fix that with an alternative of Microsoft Community (http://support.microsoft.com/mats/hardware_device_problems/?wa=wsignin1.0), but the issue could not be resolved. I don't know if they are related, but I think so. Spent so much time trying to solve this problem and would be really grateful for the help. Have had the computer for less than 3 weeks...
Ewa
Hi Ewa,
Thanks for the reply.
I suggest you to update the drivers for the chipset of your computer and check if it helps. You can use the link below. Select the appropriate component and the operating system from the list. The link given below is for Lenovo 11 2 yoga, if you have any other device then please provide us with the exact model number or select the correct model number.
As you mentioned that the other two USB ports work correctly, according to me is not a problem with the driver. It seems to be a hardware problem.
Let us know the status.
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Satellite Pro m USB devices connection problems
Hello visitors and insiders.
can someone help me, please? - or are the causes of the problems of programmed BIOS is not perfect?
I put on the USB Ports (I tried all 3 Ports) after correct installation of the most recent drivers for devices and the BIOS and chipset.
I tried MAGIX encoder by USB and PINNACLE for USB encoder - both signal-request-problems and the two could not shut down the system after connecting with USB and close with her current for USB device.I tried this on different WinXP installiations (multiboot) - but on all systems even.
The same reaction has been, as I have connected a special CUSHION cooler for laptop with additional USB Ports.
The CUSHION cooled - but the USB Ports do not work for all devices (devices I am familiar with the)
Ports of origin of the laptop, has failed to TRIM, too). (worked directly devices: mouse, webcam, keyboard, drive hard usb)What should do? .. If anyone know Somethin ' help... I will be very happy.
Thank you very much!!! (Sorry for my English is not perfect)
Ben
Is what model of laptop exactly?
Have you installed Windows yourself? Or it was preinstalled?
Looks like it's a software problem, bad drivers USB can at fault.
You are able to back up your data and run recovery?
Maybe you are looking for
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