problems of iTune

I just downloaded iTunes on my new PC Win 10.  First of all, I inserted the backup from the old PC files (iTunes/music libraries, etc.). At the opening of the iTunes I can't find the 40 GB of old files. I have tried edition/preferences/Advanced tab, I changed the place of the music from iTunes on the D drive and find the music from iTunes. I still don't see the songs. I don't see the songs I had bought at the iCloud. In addition, when I want to turn off iTunes, it won't let me and I get a pop up with a message that others kept by using iTunes. Also when I turn on iTunes in the Apple Store to see the CD or Films, I see made highlights of films in film only, but not all images in movies. Also in music in the store I see only a black screen and not the albums. Any idea?  There is a printer IM addition IM iTunes on my PC

In addition, when I want to find movies in the iTunes Store, I don't see the movies on the screen from the top - those that Apple suggest that promoting but I see no pictures of all the movies that I used to see, and instead, I see a black screen.  When I double click on the black screen I see a promo for a specific movie...

It is the same with music. When I go to iTunes Store under the music, I only see the photos at the top of the iTunes software screen but below the screen is black.

When I go to 'my music', I see all my songs downloaded from the clouds, but I cannot find the files to iTune with nearly 40 GB of songs that I downloaded in another drive on the computer, although I have chnged the reader as I said in my previous question.  Please help. I thank.

Tags: iTunes

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    When to reinstall iTunes, right-click on the Setup and run as administrator.

    See troubleshoot problems with iTunes for Windows updates for more information if necessary.

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    If not for general advice see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

    More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

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    If you need information on how to update iTunes, please follow the instructions in the following link.

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    If you receive an error or alert, you can consider removing iTunes and all of its associated components and then reinstalling fresh iTunes on your computer. That would give you the latest version of iTunes. If you need execute this process, please follow the steps described in the following article.

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    For general advice, see troubleshooting problems with iTunes for Windows updates.

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    *****************************

    Have you tried completely removing all software related to iTunes and files, allowing you to perform a "clean installation" of iTunes? It comes to my technique proposed, taken from the article in Support of Apple HT1926.

    Go to control panel > Add/Remove programs
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    Open my computer > C: > Program Files
    Delete this files (if present)
    1 iPod
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    3 QuickTime

    Empty your temp directory:
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    Download & install the Windows Installer Cleanup utility:
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    Restart the computer
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    Hi Alarmtech4me,

    See the article next to the Apple Web site about problems installing with iTunes:

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    Debra
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    Visit our Microsoft answers feedback Forum and let us know what you think

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