Problems of sound recording in Windows 7

My wife has just purchased Dragon speech-to-text software and try to make it work. When she speaks into the microphone, the software shows that it is to hear his voice (levels bounce up and down with the cadence of his voice), but Dragon indicates that he has trouble hearing.

She then went to Windows Sound recorder and it is very well made. But then in Control Panel, when you go through devices to configure the microphone and try to run this process, he also complains that he cannot hear. Is attached a screenshot of the dialog that appears in this process.

The fact that it works in sound recorder makes me think that the device driver levels levels micro, etc. must be correct and functional. So it's strange to me that the thing in Control Panel does not work as it is also part of Windows.

Any ideas what might be happening here? We have removed and re - detect the hardware and reinstalled the device drivers and none of this has made a difference.

His is an all-in-one machine Acer Aspire running Windows 7 Ultimate.

Thank you... Rogers

Hello Roger,.

According to the description, I understand that the microphone on your device becomes an audio input, however, there are problems during the recording of the voice. I will certainly help you in this matter. To better understand the issue, I would like to ask you a few questions.

  1. You use a headset to record the sound?

  2. You have installed all the latest drivers for the computer?

  3. Have you installed an antivirus software?

  4. What Dragon speech-to-text version are you using?

I suggest you test the compatibility of the software with windows 7 to do this, click on the link below:

http://www.Microsoft.com/en-us/Windows/compatibility/CompatCenter/home

This problem may occur when there is a conflict with the driver or problems with registration of the components. I suggest you try the following methods to diagnose and resolve the problem.

Method 1: Recording Audio Troubleshooter

It checks the common issues, for example by ensuring that both a map of his work and a recording device are installed on your computer. To do this, click on the link below:

http://Windows.Microsoft.com/en-us/Windows7/open-the-recording-audio-Troubleshooter

Method 2:

I also suggest you to install the drivers in compatibility mode. By this, you can install a program more former who maybe isn't compatible with your version of windows. For more information on this subject, click on the link below.

http://Windows.Microsoft.com/en-us/Windows/make-older-programs-run#1TC=Windows-7

 

Hope this information was useful.

Tags: Windows

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