Problems to import pictures from my Canon Powershot A580 - Windows Image Acquisition?

All the photos I import into Adobe transfer in a .tiff because of a TWAIN link images?  What I have read that I need Windows Image acquisition.  Can I download this?  If yes where?

I used to do this with this camera without problems until a recent virus, now I can't it to work.
Any help much appreciated!

All the photos I import into Adobe transfer in a .tiff because of a TWAIN link images?  What I have read that I need Windows Image acquisition.  Can I download this?  If yes where?

I used to do this with this camera without problems until a recent virus, now I can't it to work.
Any help much appreciated!

==================================
I have a Canon and everything I do is just copy the pictures
of the memory card. I never install of the
proprietary software.

Have you tried to upload photos to a folder on
your hard drive before import you them into an image
editing program?

If you insert the memory card from the camera into a USB port
media player and go to... My computer... the media
drive is listed as one or more removable disks...
If you right click on the removable disk that corresponds
You can see it with the location of your card is located in the files and
copy and paste or drag and drop in a folder on your
hard drive.

If you don't have a media player... you can connect
the USB camera and it should show in my computer. John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - to proceed at your own risk

Tags: Windows

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