Problems to install a game "error 997 overlap IO...» »

^^ I get this error when I try to install the Tiberium Wars

^^ I press ok and then it shows. Can someone tell me what could be the problem?

Andrew,

According to the compatibility game Center 'Command and Conquer' is not compatible with Windows 7.

Visit this link

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Type=Software&Name=Command+%26+Conquer%3A+Tiberian+Sun+and+Firestorm&ModelOrVersion=1&Vendor=EA&Locale=1033%2C2057%2C3081%2C4105%2C16393&LastSearchTerm=command%2Band%2Bconquer%2B3&BreadcrumbPath=command+and+conquer+3&TempOsid=Windows+7

You may need to contact support for assistance.

Click on the support of the Compatibility Center which is located on the left side of the Web page.

Tags: Windows

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    --------------------
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    --------------------
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    10/01/11 16:29:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:29:01: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:29:01: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:29:01: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:29:01: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:29:01: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:29:12: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:29:14: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:29:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:29:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 16:29:49: DXWSetup: * DXWSETUP *.
    10/01/11 16:29:49: DXWSetup: WinMain()
    10/01/11 16:29:49: DXWSetup: IsIA64(): not IA64.
    10/01/11 16:29:49: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:29:49: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:29:49: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:29:49: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:29:49: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 16:29:49: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 16:29:49: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 16:29:49: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 16:29:56: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 16:29:56: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 16:29:56: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 16:29:56: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:29:56: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:29:56: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:29:56: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 16:29:56: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 16:29:56: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 16:29:56: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 16:29:56: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:29:56: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:29:56: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:29:57: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:29:57: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:29:57: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:30:46: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:30:48: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:30:48: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:30:48: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 16:37:07: DXWSetup: * DXWSETUP *.
    10/01/11 16:37:07: DXWSetup: WinMain()
    10/01/11 16:37:07: DXWSetup: IsIA64(): not IA64.
    10/01/11 16:37:07: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:37:07: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll installed files
    10/01/11 16:37:07: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:37:07: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll installed files
    10/01/11 16:37:07: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 16:37:07: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 16:37:07: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 16:37:07: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 16:37:13: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 16:37:13: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:37:13: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 16:37:13: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 16:37:13: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 16:37:13: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 16:37:13: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:37:13: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:37:13: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:37:13: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:37:13: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:37:13: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:37:15: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:37:16: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:37:16: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:37:16: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 16:56:38: DXWSetup: * DXWSETUP *.
    10/01/11 16:56:38: DXWSetup: WinMain()
    10/01/11 16:56:38: DXWSetup: IsIA64(): not IA64.
    10/01/11 16:56:38: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:56:38: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 16:56:38: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:56:38: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 16:56:38: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 16:56:38: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 16:56:38: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 16:56:38: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 16:56:45: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 16:56:45: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 16:56:45: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 16:56:45: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 16:56:45: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 16:56:45: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 16:56:45: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 16:56:45: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 16:56:45: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 16:56:45: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 16:56:45: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 16:56:45: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 16:56:47: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 16:56:48: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 16:56:48: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 16:56:49: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    10/01/11 18:38:56: DXWSetup: * DXWSETUP *.
    10/01/11 18:38:56: DXWSetup: WinMain()
    10/01/11 18:38:56: DXWSetup: IsIA64(): not IA64.
    10/01/11 18:38:57: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 18:38:57: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    10/01/11 18:38:57: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 18:38:57: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    10/01/11 18:38:57: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    10/01/11 18:38:57: DXWSetup: DirectX Version: 4.09.00.0904.00
    10/01/11 18:38:57: DXWSetup: Setup Version: 4.09.00.0904.00
    10/01/11 18:38:57: DXWSetup: a newer version of DirectX has already been installed.
    10/01/11 18:38:57: dsetup32: IsWow64(): not the Wow64 process.
    10/01/11 18:39:01: DXWSetup: CDXWSetup::CDXWSetup()
    10/01/11 18:39:01: DXWSetup: CDXWSetup::DownloadDXUpdate()
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    10/01/11 18:39:01: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    10/01/11 18:39:01: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    10/01/11 18:39:01: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    10/01/11 18:39:05: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    10/01/11 18:39:05: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    10/01/11 18:39:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    10/01/11 18:39:05: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    10/01/11 18:39:05: DXWSetup: CDXWSetup::InitInstallEngine()
    10/01/11 18:39:05: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    10/01/11 18:39:05: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    10/01/11 18:39:05: DXWSetup: WM_APP_ENDDOWNLOAD
    10/01/11 18:39:11: DXWSetup: CDXWSetup::~CDXWSetup()
    10/01/11 18:39:14: DXWSetup: CreatePropertySheet() returns-9.
    10/01/11 18:39:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    10/01/11 18:39:14: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.
    11/01/11 08:44:55: DXWSetup: * DXWSETUP *.
    11/01/11 08:44:55: DXWSetup: WinMain()
    11/01/11 08:44:55: DXWSetup: IsIA64(): not IA64.
    11/01/11 08:44:55: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup.dll
    11/01/11 08:44:55: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup.dll
    11/01/11 08:44:55: DXWSetup: impossible to target the Version on the file C:\Windows\system32\directx\websetup\dsetup32.dll
    11/01/11 08:44:55: DXWSetup: installed files C:\Windows\system32\directx\websetup\dsetup32.dll
    11/01/11 08:44:55: DXWSetup: GetDXVersion(): could not get the RC of the registry string.
    11/01/11 08:44:55: DXWSetup: DirectX Version: 4.09.00.0904.00
    11/01/11 08:44:55: DXWSetup: Setup Version: 4.09.00.0904.00
    11/01/11 08:44:55: DXWSetup: a newer version of DirectX has already been installed.
    11/01/11 08:44:56: dsetup32: IsWow64(): not the Wow64 process.
    11/01/11 08:45:02: DXWSetup: CDXWSetup::CDXWSetup()
    11/01/11 08:45:02: DXWSetup: CDXWSetup::DownloadDXUpdate()
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 1, subreport = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 2, SubStatus = 0 x 0
    11/01/11 08:45:02: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    11/01/11 08:45:02: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = % DirectX_Setup %
    11/01/11 08:45:02: DXWSetup: OnComponentProgress(): Phase = 0, = 0 progress
    11/01/11 08:45:06: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0 x 0, Phase = 9, str = % DirectX_Setup %, State = 0x0
    11/01/11 08:45:06: DXWSetup: OnStopInstall(): hr = 0 x 0, str = (null), State = 0 x 0
    11/01/11 08:45:06: DXWSetup: OnEngineStatusChange(): EngineStatus = 0 x 3, subreport = 0 x 0
    11/01/11 08:45:06: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    11/01/11 08:45:06: DXWSetup: CDXWSetup::InitInstallEngine()
    11/01/11 08:45:06: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
    11/01/11 08:45:06: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
    11/01/11 08:45:06: DXWSetup: WM_APP_ENDDOWNLOAD
    11/01/11 08:55:23: DXWSetup: CDXWSetup::~CDXWSetup()
    11/01/11 08:55:26: DXWSetup: CreatePropertySheet() returns-9.
    11/01/11 08:55:26: DXWSetup: C:\Windows\system32\directx\websetup\dsetup.dll files deleted.
    11/01/11 08:55:26: DXWSetup: C:\Windows\system32\directx\websetup\dsetup32.dll files deleted.

    Any help that you can give the question is appreciated. Thank you!

    Hello

    According to me, that your request would be better supprted in community platforms of the pénis.  Here is a link that should point you in the right location.  I hope that this information is beneficial.

    http://www.rigsofrods.com/forum.php

    Thank you

    Aaron
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • When you try to install a game, an error message appears saying corrupt source files

    I am trying to install a game on my Asus laptop and while it is installing an error message and it won't let me install the game. What should I do

    Hello

    1. What is the exact error you get when the installation fails?

    2. What is the video game you are trying to install?

    3. are you able to install any other game?

    4. are you download the game on the Internet or you have the disc for the game?

    5. what version of windows is installed?

    You can try the steps.

    I copy the contents of the disc to a folder on the computer and try to install the game folder. Check and verify the results.

    II Try to set up your computer in a clean boot state, and check if the same issue occurs

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem. 

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    I hope this helps.

  • I'm having trouble installing a game problem event name: BEX

    I have problems installing a game.

    Signature of the problem:

    Problem event name: BEX

    Application name: WoW - 4.0.0 - WOW-frFR - install .exe

    Application version: 4.2.0.4670

    Application timestamp: 4d081ca6

    Fault Module name: WoW - 4.0.0 - WOW-frFR - install .exe

    Fault Module Version: 4.2.0.4670

    Timestamp of Module error: 4d081ca6

    Exception offset: 0019de91

    Exception code: c000000d

    Exception data: 00000000

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    Additional information 1: 5ac1

    More information 2: 5ac187d817eb889e7cb2fb6c438b5fda

    3 more information: 832f

    Additional information 4: 832f14b92050ce4c9ad1e3667aabcf1d

    Read our privacy statement online:

    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    Try the procedure described here: http://us.battle.net/wow/en/forum/topic/2416194068

    If those who do not work, try to create a new post on the Blizzard support forums.

  • Error code:-5006: 0 x 80070005 when you try to install a game

    Original title: Error Code:-5006: 0 x 80070005 - HELP PLEASE!

    I am trying to install a game (Compatible with Windows 7) and this error message appears before the installation process is supposed to begin.

    Error code:-5006: 0 x 80070005

    PS - I'm running Windows 7 Ultimate - 32 bit.

    Any help would be grateful :)

    Thank you!

    Hi stevepayne1994,

    -What is the game you are trying to install?

    Try to install the game in administrator mode and check if this solves the problem.

    To install the program in administrator mode,

    a. Locate the program icon, right-click and select run as administrator.

    b. when the UAC message is displayed, do one of the following:

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    ·         If you logged in as an administrator and UAC is not configured to always require credentials, click Yes to start the application.

    Proceed with the installation and check whether the problem is resolved.

    Gokul - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • I get the error message when I try to install a game.

    This erros that I get when I try to install this game. I play this game before in the neck, but on the old computer which had xp.

    NSIS error

    You try to use the installation program is damaged or incomplete. This could be the result of a disc damage, failure of a transfer or a virus.

    You can contact the author of this installer t get a new copy.

    It may be possible to switch this control by using the command line switch NRC /.

    (NOT RECOMMENDED).

    Hello

    The reason why you get this error is due to problems with the integrity of the install file. If you downloaded the installation file you want to remove the existing installation file and re-upload. This will often fix this problem by getting you a fresh and non-corrupt installation file.

    When you download, make sure that you have disabled all virus running scanner. This can cause a problem with the installation. So go ahead and reinstall and it should install correctly.

    If you have installation media, and for more reference here is a link:

    http://NSIs.sourceforge.NET/Why_do_I_get_NSIS_Error

    Hope this helps,

    Steve <> Microsoft Partner

  • I get windows32 error when I install a game (cd) into the computer. CD worked on the computer at home ' and last labtop. Help, please!

    install cd games I bought online
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    Hi installin games,.

    Welcome to Microsoft answers forums!

    (a) what is the exact error message that you receive?

    (b) what is the type of your operating system (32-bit \64bit) system?

    I suggest you try the following steps:

    Step 1: Use the Windows Installer Cleanup utility

    Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:

    http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.

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    Step 2: Download and install the latest Windows Installer 4.5

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    Step 3: The clean boot computer and try to install the game.

    http://support.Microsoft.com/kb/929135 ---> how to solve a problem by performing a clean boot in Windows Vista or in Windows 7

    Perform a clean boot (see step 1 in the link); If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

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    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

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    1 make sure that the CD is not bad, scratches or stains on the CD

    2. you cannot run 64-bit on a 32-bit system applications

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • error code 432. and 72 at any time, I tried to play a game that I installed I get error 432.

    original title: error code 432. and 72

    any time I tried to play a game that I installed I get error 432. Please how to fix the problem.

    Hello

    ·         You get the error message with the error code?

    ·         What game is causing the problem?

    ·         Were there recent changes made on the computer before the show?

    I suggest you uninstall and reinstall the game and check if that helps. Also, see the steps in the article.

    Resources for troubleshooting games and multimedia in Windows XP

    http://support.Microsoft.com/kb/310697

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