Problems to install my new HP printer

I was installing my new portable printer Officejet 4500 when I received an error message 1310 in file fmcm80u 911.  IMy installation disc works no desire.

We have 2 different OfficeJet 4500 printer... can I have you tell me the product number (or number of the FPU) at the back of the printer by the number of serial number please?

Tags: HP Printers

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