Problems to renew my Adobe Creative cloud membership.

Similar Questions

• automatic renewal of Adobe creative cloud stop help

  automatic renewal of Adobe creative cloud stop help

  Hello

  Please follow the link below to check the procedure for the management of your membership.

  Manage your creative cloud membership

  Hope this helps, awaits a response.

  Kind regards

  Bani

• Action required: Your Adobe Creative cloud membership has been suspended

  I received an email a few minutes earlier, declaring these:

  Action required: Your Adobe Creative cloud membership has been suspended

  Your creative cloud membership will be passed to free at the end of the next billing period because we were able to charge the credit card. Update your payment information to your paid subscription.

  My credit card information is valid so that this email should not have been sent.

  I was asked to click on a link in the body of the e-mail, in order to update my payment information for CC.

  In view of the breach of huge customer info, I decided to connect to the CC page instead and review my payment information there.

  When I tried to update, I received an error message saying that something was wrong on the side of Adobe.

  Can someone advise please? It becomes frustrating.

  Thanks in advance

  Panos Efstathiadis

  Hi Simon,.

  You're right, after verification, the reasons are valid, we consider the question that we are really concerned about our dear users. If you are facing a similar problem,

  Please do not hesitate to send me a private email, I will follow it to the top.

  Kind regards

  Baudier

• I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  Hello, I got a membership Adobe Muse and I changed it to full Adobe Creative cloud membership. The problem is when I connect to catalyst for business and try to push live a second site, he said as follows: Your Adobe Creative Cloud membership has reached its limit for hosted sites.

  I think that BusinessCatalyst did not recognize jet that I change my Adobe Creative Cloud membership and does not allow me access to 5 sites that are supposed to come with my adobe creating cloud.

  Please help me update my situation on BusinessCatalyst so I can post my 5 sites.

  Thank you

  Hello

  Please join our live support by case or by live chat because this may require climbing.  It seems that your account is not synchronized with your ID, adobe for any reason and will require further investigation to help solve.  We will need your ID and additional details so that we can correct this for you.

  - http://helpx.adobe.com/contact.html

  Thank you

  -Sidney

• Unsubscribed Adobe Creative cloud membership yet always supported monthly 15,49 GBP

  Hi customer support,
  I'm hoping to get in touch with you on how to address this issue. I have unsubscribed Adobe Creative Cloud membership at least on July 22, 2015. I was charged July 23, the next day, which is fine because I used their service. That bothers me was that on 23 August I am charged an another monthly fee, despite being holders for accession? Absurd, please correct. 

  For your info, under my adobe ID "Plans & products", he said Creative Cloud Free Membership.

  Thank you, PLEASE come back to me.

  Please check I sent you a private message.

• I keep getting asked to update my Adobe Creative Cloud membership payment, when I already have updated it

  I've updated my Adobe Creative Cloud membership again,

  and when I go on my Adobe account management page, the plans that I have subscribed to have contributed for a year ending next year

  why I still get updates by e-mail asking an another update?

  Verify your subscription again, Adobe ID

  mainly to confirm the adobe id used to subscribe.

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he orders to buy a h

  Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he ordered to buy a hosting package. Can you please explain what is happening here, and how can I use my free hosting?

  5 free sites ended. It is not available from the CC and more.

• I have 2 quick questions on the Adobe Creative Cloud membership. I currently have 2 children in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  Adobe community, I have 2 quick questions on Adobe Creative Cloud membership. I am considering the Adobe Creative Cloud 'Plan of the student' for 2 children currently in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  each single-user license, it's just that, for a single user and can not (legally) be shared between two different users.

  programs of CC can be installed on pc or mac.  each user can install on an unlimited number of computers, but can only connect to, at most, two computers at a time.  These 2 computers can be 2 pcs, 2 macs, or one of each.

• Problems with my order Adobe Creative Cloud and do it installed or correctly synchronized

  I have an order of licenses CC - but when I install it on my computer it installs as a trial and wrote that I just finished the trail.  I want full access to the programs that we pay for, how do I get the license in order to synchronize it with my install?  We are supposed to be able to install programs on several computers, but almost every time I do the installation (after wiping all the Adobe products on my system) it works as a trial and said that my account has not all the records of licenses, but when I log on the site I have access to download the packages to install.

  I need help with this program installed on mac computers, I am using in my school.

  Hi Keith,

  It seems you have creative cloud on behalf of the company.

  You can follow the articles: create the serial number of packets license for Adobe Creative Cloud for business and Creative Adobe Creative Cloud license file that will help you activate your deployed applications.

  Let us know if it works or not.

  Thank you

  Yann Arora

• Hey everyone, I have a problem with the software adobe creative cloud. It does not start! I opened the app, and it seems that the app is about to start, but it won't. I can't see the application what I see is a circle that turns. Help!

  @

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• Hello. Since reinstalling my computer, I have problem in using my adobe creative cloud.i paying each month 35 shekel but my registrat counts as a free membership to a version track.  Help, please.  Thank you

  Hello

  Why every month, I have the same problem.

  I pay for the products and still can not use creative cloud products

  1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.

  Copy 2) guests of the file on the desktop and even open with Notepad.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• Why is the Adobe Creative Cloud membership plans (correct) information is so hard to get there?

  These Adobe staff to users here? until now, I couldn't get a response to my earlier question which is: how to make two requests) 1 Media Encoder CC 2014 and 2) Adobe Encore CS6 when I subscribe to creatively Cloud Premiere Pro CC 2014 single application? The drop-down list of the single application plan does not include these two applications. Are they included with the purchase of plan unique application Adobe Premiere Pro? If this is not the case, how to buy and what are their costs?

  Adobe, please answer this question that all users are not aware of the exact correct answer. Thank you.

  Hi Ashraf Aziz,

  When you install the first Pro CC 2014 Media Encoder CC 2014 is included as part of the installation and will appear in the Start Menu (Win) or Applications (Mac) after the installation folder. You must install the Premiere Pro CS6 for Encore CS6. This document explains the process: https://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html

  Hope that helps,

  -Dave

• I have a problem, install the updated Adobe Creative Cloud.

  I tried to install it four times in the course and get a "Download error" Message

  Please see the links below.

  • Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
  • This facility is no longer functional.
  • Persistent Cloud error - error download - creative
  • Download creative cloud App error

  Hope this will help you.

  Kind regards

  Hervé Khare

• removing adobe creative cloud membership annual subscription (monthly)

  I know I need to contact support because I can't I can't press the cat because it won't allow me. More my monthly subscription is renewable after 2 days and I don't have enough money in my visa help. ?

  Hello

  You can check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Follow the screenshot

  

• Adobe Creative Cloud Redemption Code

  Hello

  I am a student of the Academy of Art University (SF, CA) online and I have trouble with my Adobe Creative Cloud membership renewal. I am in Italy at the moment and I'm on a Mac. I already followed all the steps, and I've already got my redemption code. Unfortunately when I insert it, the system says "this card has already purchased in a country that does not match the one specified on the Adobe ID" so I'm not able to go forward.

  Can I ask you a help with that?

  Thank you very much in advance,

  Denise

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )