Problems USB HDD - FW6.4.0 related to the recent update?

I have a RN102 - 2 x 2 TB disks.

In recent days, I had trouble with my backups to break USB hdds - many that I share, try to solve the problem.

I'm not at the point where the RN102 usually will not start right when a USB drive is attached, and if I get it upward, (RSYNC) backup jobs fail before time-out errors.

I'm seeing lost things in dmesg that indicate a USB problem, but I'm not an expert to find out exactly what:

[172.121896] xhci_hcd 0000:02:00.0: @000000001f630700 00000000 00000000 0c 01078001 000000
[172.121904] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.121914] xhci_hcd 0000:02:00.0: @000000001f630710 00000000 00000000 0c 01078001 000000
[172.121923] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.121933] xhci_hcd 0000:02:00.0: @000000001f630720 00000000 00000000 0c 01078001 000000
[172.121958] sd 3:0:0:0: [sda] tag #26 uas_eh_abort_handler UAS-tag 27 inflight 0: CMD in
[172.121970] sd 3:0:0:0: [sda] tag #26 CBD: ef Read (10) 28 00 00 02 18 00 00 08 00
[172.122007] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122019] xhci_hcd 0000:02:00.0: @000000001f630740 00000000 00000000 0c 01078001 000000
[172.122028] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122038] xhci_hcd 0000:02:00.0: @000000001f630750 00000000 00000000 0c 01078001 000000
[172.122046] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122056] xhci_hcd 0000:02:00.0: @000000001f630760 00000000 00000000 0c 01078001 000000
[172.122082] sd 3:0:0:0: [sda] tag #27 uas_eh_abort_handler UAS-tag 28 inflight 0: CMD in
[172.122095] sd 3:0:0:0: [sda] tag #27 CBD: ef Read (10) 28 00 00 02 20 00 00 08 00
[172.122132] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122144] xhci_hcd 0000:02:00.0: @000000001f630780 00000000 00000000 0c 01078001 000000
[172.122153] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122163] xhci_hcd 0000:02:00.0: @000000001f630790 00000000 00000000 0c 01078001 000000
[172.122189] sd 3:0:0:0: [sda] tag #28 uas_eh_abort_handler UAS-tag 29 inflight 0: CMD in
[172.122201] sd 3:0:0:0: [sda] tag #28 CBD: ef Read (10) 28 00 00 02 28 00 00 08 00
[172.122238] xhci_hcd 0000:02:00.0: transfer ERROR event for the disabled endpoint or incorrect flow ring
[172.122250] xhci_hcd 0000:02:00.0: @000000001f6307b0 00000000 00000000 0c 01078001 000000
[172.122275] sd 3:0:0:0: [sda] tag #29 uas_eh_abort_handler UAS-tag 30 inflight 0: CMD in
[172.122288] sd 3:0:0:0: [sda] tag #29 CBD: ef Read (10) 28 00 00 02 30 00 00 08 00
[172.122367] scsi host3: uas_eh_bus_reset_handler start
[172.240448] usb 3-2: reset SuperSpeed USB number 2 of the device using xhci_hcd
[172.263248] scsi host3: uas_eh_bus_reset_handler success
[172.625611] usb 3-2: urb stat: status - 71
[172.629265] xhci_hcd 0000:02:00.0: error event unknown condition 199, probably broken HC

So, what could be my problem:

a. something upward with FW6.4.0?

b. I have a lot of faulty HDD USB (I check them with Seatools for sure)?

c. the RN102 is defective?

(d) another thing?

Any help would be appreciated.

Ian

Hello

Just realize, how complete this thread...

I updated my RN102 to v6.4.1 and retested the portable drive which was complicated with v6.4.0. It seems that whatever the problem, it is, it has been resolved and I have successfully completed a full (via RSYNC) backup on this drive.

Ian

Tags: Netgear

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