Problems when scanning double-sided printer Officejet 8600 Pro Plus

Hello everyone

I recently bought a printer HP Officejet 8600 Pro Plus (CM750A n911g)

I am facing difficulties when more than one original double face scanning by ADF.

A single page works fine, but with several pages it works in about 10% of cases.

This is what is happening.

In normal situations, side of first page the page is parsed, page is hit, second side is scanned, new page flips and ejects the page.

But there are times that when the first side is scanned the first page is fed into the ADF, the second page we begin to slide into the ADF, because the upper feed Dungeon rollers turning at this time here in time.

For the moment that first page trying to flip the machine 'sees' the second page and decided to eject the first page without analyzing the second side. It begins directly to scan the first side of the second page. (image is reversed 180% because the machine "thinks" it is the second part of the first page)

This is happening (not always, sometimes some pages are treated as it should be) up to the last page.

Last page is always correct, since there is no next page more to disrupt the process.

Anyone know what to do to avoid this behavior? The paper used is normal paper 80g.

I installed the latest version of the firmware in this machine (CLP1CN1304AR)

I'm starting to think that this could be a bug software and superior power rollers run too long.

I've tried different settings and this happens when starting a scan of the computer, but also when starting a scan of the screen touchscreen printer.

Thanks for any answers

Kind regards

Ronny

This one is over.

For those who might be interested, he has focused on the machine.

Machine update itself to works and always the latest version of the firmware very well

Good bye

Tags: HP Printers

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