Copy/scanninf with HP Officejet 8600 pro problems

I have a desktop HP all-in-one running Windows 7 (64-bit). The printer HP Officejet 8600 pro range is connected to the printer via a USB cable. Scanning/copying is all lines verticle edge edge of the paper. I ran the HP scan doctor software and it showed that everything works. Still no usable copy. Search HP site and the forum of solutions. Tried what I found. Still no solution found.

Well, I thought was this Chantilly when a blogger told me to try another outlet. It worked for a while. Now, the scanner lamp isn't bright lighting as it did before. She is dark, almost orange. The printer's two month warranty. Is this a bad sanner lamp or something else?

Can someone help me solve the problem?

Thanks for the pointers. I'll try them and I hope that this solves the problem.

Tags: HP Printers

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    The scan looks like the following image?

    It s probably a power outage in the lamp.

    1. try to change a different electric recessed contact.

    2. check the scanner lamp, if he shines a light "BOLD" when the printer is turned on.

    3. try to start a new search and check the operation of the scanner and how works.

    • If the problem persists, this means that the scanner lamp has a hardware failure.
    • To contact directly to Hewlett Packard to ask the repair options available:

    * Click the stars KUDOS to say thanks

    * also click on the Solution button if your question is answered.

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