Problems with calls after upgrade of VCS 8.22

I've recently updated one of my devices VCS to 8.2.2, but I am having some problems.

The Setup is as follows:

VCS-C-1: X8.2.2
VCS-E: 7.2
VCS-C-2: 7.2

EX90s: 7.2

EX90 > VCS-C-1 (8.2.2) > neighbor area > VCS-E (7.2) > Traversal area > VCS-C-2 (7.2)

Call is SIP all the way.

Calls fail in both directions (connects but no audio or video).  Was working fine before the upgrade of VCS-C-1 of 7.2 to 8.2.2.

If I change the adjacent area of VCS-C-1 to the VCS-E uses a profile of "Custom" with "Duo Video Filter" in position "On", it works very well, although this way I can't use presentation properly.  Even if I have introduced interoperability in any part of the path of the call (force a leg to H323), it works, but again, interoperability has its own set of questions.  Finally, if I register at each endpoint to the VCS-E, everything works, it works just not when you browse all three hop calls.

The VCS-E is controlled by me, so can be improved if necessary, however VCS-C-2 is in another organization, the upgrade is likely to be much more difficult.

I know that there are changes to the way video Duo works in X 8 - I noticed that it's moved from an overall command of SIP for by area, I guess it has something to do with it.

Any ideas?

Please try to put "Sip media encryption" on page traversal area setting to 'best effort' and give it a try

Tags: Cisco Support

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