Problems with my HP Pavilion Touchsmart 11 Notebook PC

Hi everyone, I've had my computer for about a year now, I had no problems until about four days ago.  Now when I turn on my computer, after I login it goes to a black screen with an arrow on it and the computer is no more noise.  Is someone can you please tell me what is the problem.

Hello Juneboy, welcome to the Forums of HP.

I see that you have encountered a problem suddenly with your laptop computer, when you try to start it, you encounter a black screen. I will do my best to help you with this problem.

How recently did this start to happen?
What is the operating system on this laptop?
You are able to boot mode safe?

I look forward to your reply.
Thanks for posting on the HP Forums.

Tags: Notebooks

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