Product key recovery

I bought a laptop HP Pavilion with Windows 8 preinstalled by Amazon last year and there was an error occur recently. I sent to repair and the company has installed a generic OS on the laptop. This generic version does not allow me to do a recovery drive, and the product key product key finder is not usable for resettlement through Microsoft. I need the original product key I bought or confirmation less than a recovery disk to reinstall my original version of windows 8.

What can I do to retrieve the original product key, so I can redownload via Microsoft?

Hello

Microsoft has done a little easier download the Win 8.1. ISO. I'm not positive if a key win 8 will work. The site, at the bottom, seems to suggest a key Win 8 will allow you to download Win 8.1.

If you want to Win 8 HP version, you might have to buy a kit recovery HP by CherylG.

You can try this procedure at Neowin to Win 8.1 free download...

The problem is that you need the product key of win 8 in the BIOS.

RWEverything can retrieve the product key of win 8 from the BIOS. See this article. RWEverything is sometimes a bit erratic, but it does not work. Be careful, you can write to the BIOS with this program!

Try the button Win 8 derived RWEverything to see if you can download Win 8.1. Microsoft is pushing still win 8 users at 8.1 Win.

Jaco

Tags: HP Desktops

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