Product number: L8V46AV: USB recovery media

I recently got my laptop from HP, they did a reinstall of the operating system and replaced the HARD drive. Upon receipt of this return of HP, I created a recovery on USB media and after it was done, I checked the USB device but it says it's empty? The FD was 32 GB, and he says that he has 9 GB of space on it. Is there really a recovery on the FD USB media?

Hello

The files on the flash drive are probably hidden in the windows file Explorer, but you can check it as follows.

Open windows control panel and on the top right, next to the display by: select "large icons".

In the new layout, select options from the file Explorer.

Select the view tab and then click on the radio button against "show the files, folders and drives", then click on apply then Ok to save this change.

Now, navigate to the flash player and see if the files are now show.

If everything seems Ok, open the file Explorer options again and fill the radio button against "do not appear hidden files, folders and drives" and click apply and then click Ok to save this change.

Kind regards

DP - K

Tags: Notebooks

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