Profile with VCS StarterPack

Hello

I have a Starter Pack with jabber client video VCS and a profile with the C40.

I am trying to attend external calls directly in the profile, but without success.

In VCS, I can see that the Codec is registered, but seems to go to the tool spot in VCS:

"

  • Search (10)
  • State: Completed
  • Found: Fake
  • Reason: Not found
  • Type: H323 (RSQ)
  • Number of CallSerial: 159f54de-3586-11e2-8d85-0010f323030a
  • Tag: 159f5614-3586-11e2-ae4b-0010f323030a
  • Source (1)
    • Authenticated: True
    • Alias (1)
      • Alias (1)
        • Type: H323Id
        • Original: Unknown
        • Value: xcom - locate
    • Area (1)

      • Nom : DefaultZone
      • Type: By default

"

Put a video of jabber, receiving the external call all works fine and Locator tool to find the device.

It is some sort of bug?

The profile TC5.0.1 and VCS StartePack version X7.2.1 version

Concerning

Can provide you information about your next situation?

  • Which consists of the video URL Jabber to the profiling system?
  • What system recorded on VCS-E Starter Pack profile alias?
  • What search rule you configured on VCS-E Starter Pack?
  • Any alias transformation configured on VCS-E Starter Pack?

Tags: Cisco Support

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