Program crashes after a few seconds every time I start it.

A few seconds after I opened the Thunderbird program freezes. I have to close it and Windows gives the usual "program not responding" WARNING when I do. I don't get a crash report. I tried safe mode, but it does not help.

I run it on a computer, Windows 8.

Thank you

Hello

Some Thunderbird problems can be solved by make a clean reinstall. This means that you remove the Program Files of Thunderbird then reinstall Thunderbird. Please follow these steps:

  1. Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the file to install it on your computer.
  2. Once the download is complete, close all windows in Thunderbird (click on Exit/Quit the menu button on the right).
    • Windows:

      • C:\Program Files\Mozilla Thunderbird\
      • C:\Program Files (x 86) \Mozilla Thunderbird\
    • Mac: Remove Thunderbird in the Applications folder.
    • Linux: If you installed Thunderbird with the distribution-based package manager, you must use the same way to uninstall: see Install Thunderbird on Linux. If you have downloaded and installed the binary package of the Thunderbird Download Page, simply remove the thunderbird folder in your home directory.
  3. Now, go ahead and reinstall Thunderbird:
    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Thunderbird after you click the Finish button.

WARNING: Uninstaller or the use of Thunderbird and not run a third remover as part of this process, because who could permanently delete your Thunderbird data, including but not limited to, extensions, email, personal settings and the saved passwords. These can be recovered, unless they have been backed up on an external device!

Please report back to see if this helped you!

Thank you.

Tags: Thunderbird

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