Properties Photosamrt C4480 HP printer

When you select the printer properties for a right click on the printer icon in the devices and printers, it will open the Properties window, but when I select the Advanced tab, it is all gray, can't do anything. I checked the tab security and printing, manage this printer and documents are all checked. I use Windows 8, IE10 on desktop, this is a new pc HP P7-1410 recently bought. I uninstalled the printer software and downloaded the printer software and drivers from the HP site. However, I did not remove the device from the device and the printer. My other printers that are connected to my other pc using Windows 7 allows me to make changes in the Advanced tab. Any help will be appreciated

Looks like that the printer does not have to be completely uninstalled from the computer. I would like to use one of the scrubbers embedded in the software to clear it. I'll link the instructions below.

Starting a download:
1. run Disk Cleanup on your computer
2. download and run the software and the drivers below.
Note Replace with full features software for their product.
Driver and full features of HP software
3. once the download is done retrieve, cancel the download.
4. in the view of OIOS, press Windows key + R
5. the window run opens.
6. type %temp% enforcement
7. Locate and open the folder starting with 7z (example: 7zS2356)
8 open the Util folder
9 open the CCC folder
10. run the L4.bat uninstall_ for computers not HP. For HP computers, run the Uninstall_L3.bat
11. once the uninstall is complete, restart the computer
12 run the Accessories\ System Tools Disk Cleanup
13. download and install the latest version of Adobe flash player
Driver and full features of HP software
16. run the download to reinstall the printer

Tags: HP Printers

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    Since you are able to copy in color, I think that there is a problem with the device driver, follow the instructions.

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    -Source

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    Originally posted by Mr X-23.

    Please respond to this post to let me know the result of your troubleshooting.

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    If this help will testify of my answer by hitting the thumbs to the top slot

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    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

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