Protect the problem of blackBerry with blackberry Smartphones

Hello

BlackBerry cannot protect program always make a backup automatically daily. Today, I had to wipe my blackberry 9860, but when I looked at the backup of files there where no.

It surprises me really because protect the blackberry has been activated and when I eventualy check the program he formulated the back up daily.

Can help and see if I can find my information to worried may data loss.

Thank you

Hello danilosoriano

Welcome to the community

BlackBerry Protect recorded data backup through the internet and if you reinstall Blackberry Protect on your phone after a security Wipe, it will ask you to connect to your Blackberry ID and after that it will ask you if you will be restoring a backup or start anew. If you start over, the backup will be archived online. Did you choose to restart or restore from a backup file?

Ron

Tags: BlackBerry Smartphones

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