PSCC videos won't load on OS 32-bit Win

I receive an error message in PS CC whn I try to open videos that I can't do it in my version of windows. I have no idea why, since I was able to open the videos same in PS CS6.

Any suggestions?

Support for 32-bit systems video Windows and OSX 10.6 were dropped in CC Photoshop.

Unfortunately, this was not a well documented change.

I'm really sorry for the effort that you and others put in trying to make this work.

We are taking steps now to make the information easier to find.

Thanks for your patience,

Meredith

Tags: Photoshop

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