Purchased subscription shows as a trial

Similar Questions

• I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  I follow the plan. But he still need me to buy the app. It shows that the trial has expired. And then I had to buy. He asked to sign and said: I have subscription to use.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Purchased subscription Photo - wait for a long time to install...

  Bought Photo subscription - tell me 'the command is processed' and I have to wait a few Minutes. It's done 45 Minutes ago! Is this normal?

  I read that it will take as much as 24 hours for a purchase to show your Adobe account

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

  I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...

  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].

  
  

  
  

• I just download free Adobe, but it is to show that your trial period has expired

  I just download free Adobe, but it is to show that your trial period has expired

  I just download free Adobe, but is to show your train arrived at expiry - duplicate

• CC photography Plan - why Photoshop shows as a trial after update?

  Hi, I'm currently paying for a Plan of photography (Lightroom and Photoshop). I've updated to the new 2015 CC and while both applications have been properly updated, Photoshop shows as a trial and asks me to buy it? Why is this? Thank you.

  See the link below:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• buy the full subscription, but still in trial version, tried the solutions proposed online but...

  buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...

  

  It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...

  I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!

  and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...

  I use a Mac Pro with OS. 10.9.5 X... Help!

  This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)

  1. In a Finder window, choose go > go to folder.
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.

  Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app

  Hope this will solve your problem.

  Thank you.

• Desperately need help... Please? Purchased the trial subscription shows

  I signed up yesterday for a plan, and I'm trying to download Photoshop. My plan is in my account, so that was all fine, however when I go to the download section, it only gives me options to download the demo version or purchase a plan... I did! I'm logged into my account and I don't know how to get around this problem. Can someone tell me what I'm doing wrong please? I tried to understand this longer than I care to admit!

  Hi Deslieg,

  I saw your Adobe ID (email address) you used to post here and found you have a Creative Cloud student membership and the teacher is registered.

  It takes 24 hours to take account of your purchase on the site, but this does not mean that you can not download applications, you can definitely download and start using your subscription.

  Please use the link below to download Adobe Creative Cloud desktop application and sign in with your Adobe ID (email address):

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  After this for more information, see the first link shared by Ned: download and install Adobe Creative Cloud applications

  Let us know if that helps.

• Subscription shows trial after signing out and back in CC

  My subscription is always also a trial with 28 days left after the purchase.   I signed in and out of the CC from many times and there is no change.   Does anyone know what I can do to fix this?

  Please visit: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

• Help help please [paid subscription shows as trial]

  Hi all

  I have the student monthly subscription. It is the second month. I got my Bill, but I can't use the software. For example, when I open illustrator "your trial has expired"; When I now click enabled on my account, adobe said that I already have. I'm stuck and cannot work. I have important work to do tomorrow. Help me please

  [Title edited for clarity... MOD]

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  or

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Section from the CC app shows only the trial/buy for paying Member

  I got email confirmation I paid an annual subscription to creative cloud. However, when I go to the apps page there is no option to download just what applications I need, all buttons want to choose me a trial version or buy (new)

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Have been CC because it came out; now when I sign on Adobe indicates that I am trial with so many days left.  No SN check reviews like that I usually get. Want to come back to the subscription version that the trial version does not provide

  Have been CC because it came out; now when I sign on Adobe indicates that I am trial with so many days left.  No SN check reviews like that I usually get. You want to revert to the version of subscription that the trial version does not include updates as new versions of camera raw.  How can I get this problem?

  Hello

  Please, you can consult the links below-

  • Connect and disconnect activate Cloud Creative applications
  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Evaluation mode showing creative cloud
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sandrine

• My subscription turned to a trial? What gives?

  I bought the package of photography Potoshop + Lightroom 16 days. Since then, I had a blast using it for both me and for the flyers. Today was like any other day until tonight. I left the CPU for a couple of hours watching TV, only to return, click the icon of the PS and find a message that says "you're trial has expired". In the morning we bought the program, I tried to download a trial version, but it's not like I had already had a trial the previous month. So, we decided to buy the program. I realize I could have answered my own question, but I would like to know what happened to my subscription and purchase $ 130, we did about two weeks ago? Thanks to anyone who can possibly help me with this.

  -mr.nascar13

  Please try https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Concerning

  Baudier

• PS bought and installed, but shows that the trial

  Hi, very new to PS and signed for cloud creative to buy photoshop ($9.99 per month).  I clicked 'buy' and once the installation has been completed he came as the trial version, free for 30 days.  My paid order starts after this test?  I received an email received from "payment" so am curious as to what I paid just for when it is used.   Thanks in advance!

  ~ Gina

  PS - just went my Adobe profile and it shows:

  Plan of cloud creative photography (one year)

  I have chosen the right product?  What is the Plan of the photograph? I tried to Photoshop and I know that I clicked on the button "Buy" under him!

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

• Have CC photography subscription.  Lightroom is "trial expired...".  BUY' creative cloud.

  On my Mac, I have this thing for creative cloud above the office.  I have a subscription to photograph CC for $9.99 / month.  Supposed to come with PS CC and Lightroom.  My Photoshop shows well into the creative cloud but my Lightroom says that I need to buy it.  What gives?

  I suspect you have the trial version of standalone Lightroom installed. You must uninstall it, and then I think you should be able to install the CC version.