My subscription turned to a trial? What gives?
I bought the package of photography Potoshop + Lightroom 16 days. Since then, I had a blast using it for both me and for the flyers. Today was like any other day until tonight. I left the CPU for a couple of hours watching TV, only to return, click the icon of the PS and find a message that says "you're trial has expired". In the morning we bought the program, I tried to download a trial version, but it's not like I had already had a trial the previous month. So, we decided to buy the program. I realize I could have answered my own question, but I would like to know what happened to my subscription and purchase $ 130, we did about two weeks ago? Thanks to anyone who can possibly help me with this.
-mr.nascar13
Please try https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Concerning
Baudier
Tags: Adobe
Similar Questions
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Subscription turned into a trial all of a sudden?
I have an annual subscription to the cloud, but earlier when I opened PS it says that my trial has expired and I have to sign up for a subscription?
Any ideas why this happens? I tried calling customer service but there is a wait just 2 hours.Hello
Have you recently applied updates? I have seen what is happening with the latest update of Creative Photoshop Cloud.
To resolve this problem:
- Launch Photoshop
- On the screen of the trial, click on the product license
- Enter your Adobe ID and password
I personally know wrong as to why this happens, but this should solve it.
See you soon,.
Michael
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I have a valid monthly subscription for photoshop/Lightroom.
I get this message when you launch photoshop cc. Lightroom works fine.
I uninstalled all via adobe uninstaller, I ran adobe cc cleaner and restarted.
I then reinstalled adobe create cloud and installed lightroom and photoshop after you HAVE signed in, they were both installed in the menu of creative cloud. He said: my programs are both updated, but when I run the Photoshop application I get the trial expired page, I click on the sign ' license this software ' with my email to valid adobe ID, press "sign in" and he keeps asking to specify a license key. I had NEVER seen a license key so what gives?
What is going on... I am getting very frustrated with this software, worked very well, use it for months now.
Operating system: Mac OSX 10.9.2
Help, please...
Thank you
Ryan
There is no billing problems, I checked it.
CC Adobe requires no serial number to install & activate it, please go to www.creative.adobe.com . Download, install & activate from there.
Please let me know if she asks the serial number when you try to activate the CC.
Refer to: http://forums.adobe.com/message/6288501
In this case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Concerning
Baudier
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I already pay for my subscription to Adobe Muse, but every time I open the application appears as I'm always on the free trial version (7 days at the end of the trial), what to do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
On my Mac, I have this thing for creative cloud above the office. I have a subscription to photograph CC for $9.99 / month. Supposed to come with PS CC and Lightroom. My Photoshop shows well into the creative cloud but my Lightroom says that I need to buy it. What gives?
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What should I do?
Original title: windows update issue 8.
Hi Parichay,
The updates that are being invited to install are automatic updates.
The message you get is offered by Windows 8 after that updates are downloaded and installed.
If you do not restart your computer soon, Windows will force a restart of your computer two days after that it has installed new updates to complete their installation.
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Hope that solves your problem.
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I already paid for cc membership (one year prepaid) .but all the app ask still trial.what can I do?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Original title: no icons appear
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Hello
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Read the following article.
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