Query related to a red cross on the background icon

Original title: cannot access windows 8

at the start of my laptop after entering my pin code it connect then returns to the main screen.where there a desktop icon with a red x at the bottom left of the screen then too the battery charge icon.any ideas how to solve this problem?

Hello

1. what message will appear when you move the mouse over this icon on the desktop?

2. the Internet connection works well?

3. were there any changes (hardware or software) to the computer before the show?

Please include a screenshot of the office where you will find the Red Cross, to help you best.

How to include a screenshot in your post - Microsoft Community

Answer please if you have any questions.

Tags: Windows

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