WiFi 802 1704 1.1... is not work after activation of the window of udating to 8.1, but showing an icon of a red cross on the icon of the adopter. When troubleshoted showed that the wifi compatibility is turned off

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  Hey @Riken_HP,

  Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

  I understand that you are having problems with the wifi on your HP laptop. I'd be happy to help you.

  What is the exact model of your laptop? If you do not know who will find it here: http://support.hp.com/us-en/drivers

  The following pages are useful for troubleshooting wireless connectivity problems.
  Troubleshooting wireless network and Internet (Windows 10)

  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.

  Forget a network (Windows 10)
  Forget wireless network profiles in Windows 10

  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.

  It can also help to reset the Winsock Catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.

  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.

  Test an ethernet connection:
  Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  Please hold me.

  By pressing the Thumbs Up button below, you can always say thank you!

  See you soon.

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  1. what exactly happens when you start on the desktop?

  2. you get any error message?

  3. is your laptop work fine in safe mode?

  4. What are you trying to download?

  5. How are you trying to download?

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