Question about Compaq XP computer

It's a question of both parties, I tried to fix my computer friends who was a Compaq with the XP pro operating system. Internet Explorer soon connect so I offered to Mozilla Firefox. I rebooted in safe mode and when I did IE 8 is super fast and perfect. What is safe mode? What is disabled? I installed Firefox and reformulated in normal mode and got an error then IE wouldn't connect at all. Fortunately, I freaked out connected Firefox. In this scenario when it works in safe mode how to diagnose the problem? any help would be appreciated. Thanks in advance. Raymond

Windows Safe Mode is a diagnostic mode in which multiple applications and Windows services and drivers are disabled.  See, for example, http://windows.microsoft.com/en-us/windows-vista/what-is-safe-mode

If the computer is running slowly in normal mode, but correctly in Safe Mode, this means that there is a request, a service or driver that does not run in Mode safe that is causing problems.  The usual method of this stalking is tedious trial and error using msconfig.

What antivirus is installed? What's his current subscription?

It would be prudent to download, install, update and run full scans with each of the following free tools
MalwareBytes AntiMalware
SUPERAntiSpyware

If it is only to IE, the culprit can some Add on, so before going to the routine of diagnostic full, see if IE departure with no Add-ons help.  The shortcut to start IE in no Add ons mode is usually in

Start > all programs > Accessories > system tools > Internet Explorer (No Add-ons)

If you can't find it, just use Start > Run > iexplore.exe - extoff > OK

If no add ons mode does not work correctly, use Internet Options > manage add-ons to disable add ons individually until you find what is causing the problem

If you need to continue troubleshooting, first of all, read this: difference between the clean boot and Safe Mode

Then use msconfig to start the computer in a "Clean boot" State: http://support.microsoft.com/kb/310353

If the computer works properly at boot startup, the first thing to do is to look at the list of startup applications and services from boot that have been disabled and see if you visually determine that any of the applications or services is malware.  A little googling wise will help here.  You can also make reference to
http://AnswersThatWork.com/Tasklist_pages/Tasklist.htm
http://www.blackviper.com/service-configurations/black-vipers-Windows-XP-x86-32-bit-Service-Pack-3-service-configurations/

If you can not determine visually than any startup application or service is bad, re-enable all services that are disabled in the msconfig Services tab and re-enable half of the applications on the tab "startup items".  Reset.

If things work properly, you know that one of the disabled as the startup items is at the origin of the problem.  Re-enable half of startup items and restart disabled.  Continue until you have identified the problem starting element.

If things are still not working properly, then all the startup items, you had people with disabilities are NOT the problem, so to reactivate, turn off the other half and reboot.

Rinse and repeat.

If none of the startup items is at the origin of the problem, allowing all and now do the same with non-Microsoft services.

I said it was tedious.

For additional help with problems specific to IE, post your question in The Forum of appropriate responses IE

Tags: Windows

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