question of OSK

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  I often use my numeric keypad for data entry.  All of a sudden the comma has stopped working in the Middle caught me the data in Excel.  I thought that my keyboard went wrong, so I hooked up a new and still, the comma does not.  For this reason, I gave my colleague keyboards, and the decimal point has worked for him.  I tried changing usb port, but who has not fixed the problem.  I also tried in many different programs, IE. Notepad, calculator, excel and the internet browser, but still no luck.  Any suggestions for why they would stop randomly work and how to fix it?  I have Windows 7 Professional, Service Pack 1, if that helps at all.

  Hi jeromelepote,

  Thanks for posting your query on the Microsoft Community.

  According to the decimal key question description does not work on your computer and although it works very well on your colleague's computer. The question might be if divers of keyboard are either missing or get damaged.

  Try these steps and see if it helps.

  Method 1

  If you do not use the OSK, then I suggest you to use and then check the status. If you are not faced with the question with OSK, this means that there is a hardware problem with your keyboard. To use OSK, you can check the link below.

  Use the keyboard to the screen (OSK) to type

  If the problem is specific to a few keys only then there could be a chance that a few particles of dust or some liquids could get into your keyboard and these keys are stuck. I'll ask if you clean your keyboard with the help of the keyboard brush, if it is not available use cotton and clean.

  Method 2

  I suggest you run the troubleshooter built in and then check the status. You can see the steps below.

  • Press on the key Windows + W.
  • In the Search box, type Troubleshooting .
  • Select Troubleshooting.
  • Click on show all and choose material and devices.
  • Click Next and follow the on-screen instructions.

  Method 3

  If the problem persists, try to update the drivers of the keyboard of the article mentioned below and see if that helps update you drivers.

   

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

   

  Automatically get recommended drivers and updates for your hardware

  http://Windows.Microsoft.com/en-in/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

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  I tried the following code, but its still does not
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  The question you posted would be better suited in the MSDN Forums. I would recommend posting your query in the MSDN Forums for assistance:

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  Hello

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• The keyboard does not work unless OSK is first activated

  Hello

  Last night, my keyboard suddenly stopped working. I tried to activate the keyboard the screen and the keyboard worked.  I thought that the problem has been resolved. But this morning, I tried to use the keyboard without osk first, and it did not work.

  In conclusion, I must always activate osk first, before you can start using the keyboard...
  I tried to disable the "turn on filter keys" and also restore the system... but none solved the problem.

  Any idea?
  FYI, I use Lenovo IdeaPad U410 with Windows 7 Home Premium

  Thanks in advance!

  Hello

  Thanks for posting your question on the Microsoft community.

  Thank you for details on the question and your efforts to resolve.

  This problem may occur because of corrupted device drivers or incorrect device settings.

  I suggest you to run the hardware and devices Troubleshooter amd check.
  Reference:
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

  Please also to update the chipset drivers and the keyboard of the computer manufacturer's website and check.
  See this link:
  http://support.Lenovo.com/in/Hi/products/laptops-and-netbooks/IdeaPad-u-series-laptops/IdeaPad-U410

  Additional information:
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

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  Please let us know if you need more help.

  Thank you

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