Question of recovery procedure

A few months ago my daughter did a "system recovery" partition "D" on his DV5000 (XP).

I have never done this, and I don't know what options could have been offered during the process, but when it was done some files she had previously created/saved (and would not) on drive "C" were STILL THERE.

In any case, now the thing is infected with spyware "BlueFlare Antivirus" and I want to do a FULL system recovery, so my question is this:

Can, or should I, run a "C format" to wipe the drive clean before proceeding with the recovery from D? Or is this even possible?

I also create a set of recovery disks that I write this - something she never did. Wouldn't better (or necessary) to use them, instead of the "D" Partition to create a new re - install?

Please advise on the best procedure to collect completely this laptop to its factory condition.

Thank you

Dennis

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Your daughter could have done a 'system restore', which would restore the computer to a State of an earlier point in time but would not remove all data or all programs installed before that date.

If you follow the instructions in this document - Recover Windows XP - you should be able to do a full format and recovery from the recovery partition or the discs that you create.

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