Questions from stupid to Smartphones blackBerry comin at ya

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• Questions from Newbie to Smartphones blackBerry re: BIS (but not a newbie to BB)

  I had BB phones since the 8320 came out.  Now have 9700.  I make use of BB intl e-mail when overseas.  (I think BB is in 90 countries - I have used it in at least 15).

  1. I'm not really well informed about all this.  All I know is that BB treats my email is transferred from gmail, Yahoo, etc.  I send my email in gmail (single company)...

  BB will continue this service for phones that work on OS 5, 6 and 7?  I think it has been discontinued on OS 10?

  2 suitable service BES a businessman solo who needs to manage the e-mail?  It would seem that maybe that's only for mega-companies.   Are there companies out there that would bundle small users together in order to access the BES?  (Is it possible.?)

  And finally, if small users will, in fact, to be cut utilities to BB - why should stay us (just 2 lines)?

  Suddenly cut Google Google Voice of all BB users last month.  Google Maps still work on everything but OS10 - but Google could cut that as well (although I doubt it because I think it's a money maker for them.)

  Except for the fact BB may be the last regulation. should w. a physical keyboard - only BB offer do not have Android or other systems of the OS?   Due to a slight hand tremor recently acquired - I need a physical keyboard.  I have trouble using a virtual keyboard.

  Thank you.

  miketha wrote:

  Just a follow-up question, if you don't mind.    TMobile (US), and I think that ATT offers unlimited e-mail for international travel to 67 cents per day.  This feature/option seems to disappear, we continue to use a phone with BIS.

  I have no idea... the companies control plans and the services that they have, and I found it quite impossible to make up the differences among the hundreds of carriers supporting the BB in the world. You ask them about it.

  miketha wrote:

  And thank you to confirm WHAT BES is suitable for large organizations.

  Is not at all what I said, and I do believe that it is true. Internal full BES, Yes, is oriented to companies that can achieve economies of scale. But there are services of BES-level (e.g., hosted) available pretty much anyone.

  Good luck!

• Configuration of email from lack of Smartphones blackBerry for personal account

  I'm having a very disappointing time with my new Blackberry 9700 I could really use help with it please.

  Following the installation wizard, I arrived to the e-mail configuration. The ONLY option is to enter an address associated with an Enterprise Server. There is no option to choose my Gmail account.

  After this step, I was hoping to find an alternative to get where I needed to be, but does not (at least none that I could find). Then I tried to upgrade my device software, which I did. So I am now under v5.0.0.405. Still no icon for the configuration of email in the settings window.

  I even tried to install Google Sync, but there is no hanging at "first login".

  I was really hoping it would be a lot easier than what I've heard great things about BB. I come from a Windows Mobile, so eager to get this resolved.

  Any help is appreciated more. Thank you.

  Try this page of Configuration of the Smartphone BlackBerry and select your provider of Blackberry BTW you did subscribe to the right cell provider's Blackberry plan?

• Question from Newbie Total of blackBerry Smartphones

  I have just purchased my first Blackberry (a sim-free Curve 9300) and I'm trying to configure it to use on my Orange Bill.

  Facilities only with the fact that I have a problem are email and MSN... When I try to connect to MSN, I am told that the 'Service not enabled for this pocket' and email seems to suggest that I need to activate a company account (whatever it is)

  What should I do now to get these to work? My provider needs to change something on their end or what. Any help gratefully received.

  Thank you. All resolved and everything works fine now.

• Message from password disabled Smartphone blackBerry on BB bold 9700

  I downloaded new software on my computer and couldn't remember my password, so I reset my password with BB and was able to connect on the site Web of Blackberry. The password is correct. But when I tried to connect my phone to the computer to download the pictures, the password did not work and the message says the cennot software to connect with my phone. I ended up using all my 10 chances of connection and the message came if I try once more, entire data on my phone will be erased. What should I do?

  Hello and welcome to the community!

  The password requested by Desktop software and the password you assigned to lock your BB are the same password and have nothing to do with any password you can change online. They are not your BBID credentials, nor anything else... only the device lock password, which only exists on the device and is necessary for you to enter the desktop software.

  First thing... If you know your password locking device and how to enter the device, and then disconnect your PC and unlock your BB device normally... This will reset the password attempt counter and prevent the reset.

  What I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Good luck!

• Messages from Email of Smartphones blackBerry mixture of different accounts

  I just got a new company (VZW) curve 8830.  It came with my corporate email setup.  I then added a personal e-mail account.  My personal emails all light up in my e-mail of company on the device folder.  While my business emails do not go in my personal e-mail folder.  Is there a way to keep my personal emails appear in my corporate e-mail folder?

  Thanks in advance!

  -Your admin BB can separate according to that (the NVA of server must be atleadt 4.1.5 if its not feasible):

  http://www.BlackBerry.com/BTSC/KB15003

  -Solution: http://www.blackberry.com/btsc/KB12938

• Emails from Outlook to Smartphones blackBerry - BIS vs Desktop Redirector - which is best?

  Okay, I need advice from someone who's been there-done-that.

  I've read tons of posts on Outlook email sync and now I am totally confused.

  I do not have a BES and I need to sync my email to work wireless (calendar would be nice too, but I won't get it gourmand) for my 8110.

  What is the best option: BIS or Desktop Redirector?

  Can someone give me advice?

  Thanks in advance

  Hello!

  Well, better judgment, IMHO - is so subjective to every persons wishes. But here are a few facts that may help you choose.

  The two methods only provide you with email OTA - you need to use captive sync for the rest.

  BIS - your business email must have a compatible Internet email interface (for example, OWA, POP, IMAP) and must not use an ISA device. If you can already get your email from the company from a PC that faces the gross internet (for example, without going through a VPN tunnel), then it is most likely that the BIS may work.

  Desktop Redirector - this requires a PC to be left on all the time, connected to your corporate email (whether inside your corporate network or via VPN tunnel), so that it can get new emails and send them to your BB.

  My preference goes BIS since it requires not just always on the PC (which can easily have a hiccup any who needs attention practice to rectify). But that's my preference.

  Hope that helps!

• Question of locking keyboard Smartphones blackBerry 8800

  I have a problem with my 8800 about the blocking of the keys and keyboard convenience. I put my convenience key to lock my keyboard, but it has stopped working. The convenience key is always set to this function, but it simply does not work now. I have a pain to go to the menu every time to do. Don't you think that the convenience key has just broken? Is there another simple method, that is to say 2 buttons in order to lock the keyboard?

  Thank you

  I found it, hold down the ALT and enter keys together. Thanks for your help

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Question of Smartphones blackBerry about Blackberry and my email Web email.

  I am currently using ATT Yahoo Web Mail, and I have a Blackberry Tour, which has been configured to receive emails from my Web Mail in turn.

  My situation is that whenever I get a Web Mail and then it is sent to my lap on my Web Mail it shows that its in the open State. I was wondering if there is any way to solve this problem. What I want is that my blackberry Tour to be separated from my Web mail only for its open state between the two.

  Also, I used this with Yahoo Web Mail and not ATT Yahoo Web Mail with the Blackberry Tour where it was made exactly cela where the blackberry was not Web mail whenever I open it from my blackberry. So I wonder if its an option that must be pushed or do I need to contact someone for this be resolved because I contacted Yahoo ATT and they suggested that I need to contact support by email BlackBerry in this regard as they said that its more likely that the BlackBerry server is causing this situation , but I want a second opinion before I try to call them.

  Thank you.

  Hello and welcome to the community!

  This KB could if apply... you might have to experiment for your particular situation, but it might give you an overview.

  • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

  Good luck!

• Smartphones blackBerry how to unplug the text message from firewall

  the limitation to administration firewall won't let me not disable the new block and text message

  How can I correct to bring it to easy step

  No problem!

  How to remove a policy from IT to a BlackBerry smartphone
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14202
  See method 4

• Smartphones blackBerry calendar sync problems on handheld after download from 4.5 to Pearl

  I have download software 4.5 my Pearl, and now events calendar on my handheld won't synchronize with my desktop.  I reinstalled the software 4.2 on my desktop and have restarted, but it is not always sync right as your handheld still has 4.5 software.  How can I undo what I did to make my pocket calendar and my desktop calendar can be synchronized?

  Hi all!

  This problem is actually caused by the incorrect default service on your BlackBerry smartphone.  This article should be able to explain in more detail and instruction to fix it:

  www.BlackBerry.com/btsc/KB10374

  In addition, if the service bureau is the only service listed from your BlackBerry smartphone, this means that your handheld is missing your BIS service books email account.   The service books can be easily send from your phone smart BlackBerry or the BIS E-mail Web Site.  For instructions to return the address maintenance of your handheld, you can follow the article below:

  http://www.BlackBerry.com/BTSC/KB16383

  Have a wonderful day!

  EDIT: Fixed the link.

  BerrySmart!

• Display of emails from Smartphones blackBerry as 'read '.

  I have a curve 8330 with Telus.

  I have a yahoo mail acct linked to my BBerry.

  Lately all my emails appear as "Read" (on the two BBerry & Yahoo mail) shortly after receiving them.

  I did not any changes recently to account for this. This isn't a huge problem, just irritating as... well you get the point

  Any suggestions?

  Hi and welcome to the Forums!

  Yes it's a little annoying feature of Yahoo. Here's a knockout who explains how you can deal with it:

  • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

  I hope that it contains something useful

  Good luck and let us know

• Photos from phone to pc blackBerry Smartphones?

  Yes, I am a Blackberry newbie, so I apologize if my question seems stupid.

  My family just took an unforgettable experience at Disney, and I used my BB Bold 9700 to take some fantastic photos. My question is: is it possible to transfer the photos to my PC somehow? If so, can you please share the secret with me? I can't understand.

  Thank you very much!

  With windows XP and higher

  Adapter cable data conenct this CDE phone cam phone and your PC.

  Turn on the device mass storage mode

  Locate the drive where your device is

  Drag and drop the MFI of the pictures of the phone folder.

  That's all I do.

• "Sent from my Verizon Wireless Blackberry" blackBerry smartphones

  How can I get rid of the "sent from my Verizon Wireless Blackberry" attached to my emails?

  1. connect to your carrier's website you BIS. Carrier BIS connection sites are listed here:

  http://BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  OR you can connect from your BlackBerry to the icon "personal e-mail Configuration.

  2. click on 'Edit' next to the email to which account you want to change (or remove) the signature.

  3. where it says "signature", delete all the text if you don't want ANY signature, or change view you prefer instead of "sent from my BlackBerry... »

  4. click on SAVE.