Random restarts when 60% or less of battery, the phone turns off when fully charged

Hello!

I need help! I used my new Sony Xperia Z3C for 4 days now. It came with the update of the lollipop.

Everything worked very well when I opened it, but not for long. It began to restart more frequently and whatever it may be, home button, typing a PIN code screen lock, using any application or will it mark the beginning just as it is in stand by! Crazy.

After that the frustration I was hoping that it was a software issue because I can solve. I started with the PC Companion and after that the same update. OK, I thought that the version is the problem. I went with the old versions of the firmware of the lollipop. Again, same thing, after some time of phone use start to restart uncontrolably. Very well, very well, I thought good Lollipop is the problem, I need to go with Kit Kat. I did this and after successful startup and app instalation, account record and everything, guess what. RESET!

Then I noticed the strangest thing, when I'm in charge the phone, it works like a charm, and when it is almost full. When we empty the battery from 60 percent level it started to reboot again, and this happens every time. When I load it again it works fine until that 60% again. Another odd thing, is that the phone is turned OFF completely when he is at 100% load.

Can I fix at home?

See you soon,.

Branko

This seems to be a hardware problem, contact support Sony Xperia

Support of Sony Xperia.
http://support.sonymobile.com/global-en/contactus/

Tags: Sony Phones

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