Ransomeware virus

How to remove the ransomeware virus infected? Mac OS X 10.9 Mavericks

Please read Phony 'technical support' / 'ransomware' popups and web pages.

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Similar Questions

  • Pavilion Sleekbook 14-b000: unable to connect after update

    Hello.. I'm at my wits end trying to "fix" this problem of mine.
    It all started when I got a Ransomeware virus, I downloaded some antivirus software (AVG, kaspersky, Malwarebytes) to remove the virus from my laptop. He worked in a way if my files are gone. I read on a site that I have to reformat my laptop to completely eradicate the virus. So after that Kaspersky did a complete and all analysis, I got an update from Microsoft. Without thinking too much, I clicked on "update & Restart', which was a big mistake I guess... the patch was fine til he was stuck or frozen for 6 hours... looked up Google again and I just did a hard reboot for it. Laptop was fine again til when I tried to uninstall Kaspersky, when suddenly the blue screen appeared with a sad smile, saying: you need to restart... and I clicked on restart. After the reboot, I was sent to the usual display of the Date and time before entering the login screen. That's when I noticed now that my keyboard, touchpad and external mouse doesn't seem to work. I couldn't connect anymore. Looked up on Google on top of many sites for this correction... seems simple enough... all I had to do was either do a system restore, refresh or Reset... you all one by one... and none of them worked. Could not do a refresh or back to zero because the message says I have no drive partition or something and my drivers are blocked... System Restore didn't work cos the message said that an Antivirus program blocked or something and that I should uninstall it antivirus software FIR... But I can't connect even in safe mode... and I checked if it's just like the keyboard material that gives me this problem... It's not like I tested it in the recovery menu or something... can't remember I'm so tired
    So now I'm stuck with a brick of a laptop that only shows me the time and date of the day... I don't know what else to do... and I'm not a computer person... so I hope there is a way to fix this big mess...
    And thanks for reading the whole problem of long breath of my friends... I'm sorry.

    Have you tried a system recovery? See section-"recovery when Windows does not start correctly:

    http://support.HP.com/us-en/document/c03489643#n144

  • How do they manage Time Machine to avoid an attack of ransomeware?

    I mean that my external backup hard drive must be disconnected except when cooking actually near the top of my data. If I do this, Time Machine will suffer?

    Let Time Machine alone, why are you concerned about the attacks of ransomeware and have you read viruses, Trojans, Malware - and other aspects of Internet Security ?

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    Hi all

    I have a problem with my development settings to find Lr I had problem with virus a couple days where all my files have been encrypted. A so-called virus ransomeware RSA 4096 caused it. They have (support antivirus Norton) has removed the virus for me but they told me that it was nothing I could do with my files photo on my hard drive of the computer. The result was that I had to delete all the files that I had stored. Luckely, I made a back-up, 2 days before (on my external hard drive), my computer has been infected. The problem is, when I try to use my backup catalog I can't access my development settings in images. Everything is zero. RAW file is in place and I can start to change the image of course again, but it's a lot of work. The other strange thing is that all of my files exported JPG also appears in the catalog and I don't really know why... Maybe I'm an amateur, but I would like help, because it frustrates me :-(

    Best wishes

    Ken

    Could you try to open the other catalogs (recent) backup of your external drive.

    It is possible that the virus has infected the backup too.

    Find your external drive for catalogs. Search for "*.lrcat " and see if it returns multiple catalogs.

    You can also see recover the catalog and images after resetting preferences in Adobe Photoshop Lightroom

    I use the latest Version of Lr, 5.6

    Latest version of Lightroom 5 is 5.7.1.  See the maintenance of Lightroom

    ~ Assani

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    I have a virus worm on chrome. Can U help me to destroy it...

    Try to disable/remiving unknown extension.

    Chrome > settings > Extensions

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    A number of scam (844-423-2467), a virus warning keeps popping up in Safari and I can't cancel it.  It just comes back.  How can I get rid of him and get Safari running back?  Thank you

    Quit Safari (use the option to force out in the  menu if you need). Relaunch Safari since the Dock icon while holding the SHIFT key.

    This reading can also be useful.

    Guide of Mac Malware: How can I protect myself?  http://www.thesafemac.com/MMG-defense/

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    ... my antivirus software has picked up malicious content and removed from the email.

    Allowing something to edit the database of e-mail will result by it becomes corrupted.

    If you use Time Machine, restore the email by "entering Time Machine" of in Mail and choose a time to restore. Then, just delete suspicious e-mails in the usual way. Exit full screen before entering Time Machine.

    You may not use software "anti-virus" not Apple on a Mac, for this reason and many others. Identify the product you use to get the uninstall instructions.

  • How to remove pop-up virus?

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    Have you tried resetting the network settings? You can do this by going to the settings, choose general and tap reset network settings. Then connect to the Wi - Fi connection again.

  • I think that my safari is infected with the virus, he on redirect keeps me from another Web site each time that I click my mouse or press a key on my keyboard... Help!

    I think that my safari (Yosemite) is infected by the virus, he on redirect keeps me from another Web site each time that I click of my mouse or press a key on my keyboard... Help!

    I can't seem to download the print screen, here, anyway, it starts the LINK share appears every time it redirect:

    -"ps4ux.com/click? h = Ax722bagzrmWM3RP_5wPSvP63fG7dqaJCNo55LiVexxUaivPBxSeS7A3C2V4-bO...» »-

    middle part is hidden by «...» »

    the last part is:

    -"ttp: 3% a % 2F % www.apple.com%2F 2F & rt = 46 & date_sid = 50fc88582b4e8512b3e35e56351a22a3" in a new tab.

    Run etrecheck to go to etrecheck.com and see what is running under the hood.

  • no known viruses for macOS Sierra?

    Recently, I received a popup warning that seemed to know my location, the ISP and the operating system recommended use MacKeeper to remove a virus that it has scanned.  Address Web was apple.com

    It's a scam. No Web site can actually check a Mac OS X system for malware.

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  • How can I check my Mac mini for spyware and other viruses

    How can I check my Mac mini for software spyware and other forms of virus? Recently, I received an electronic invoice which seems to come from Apple on a purchase that I did not. Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

    My Mac was purchased in 2011 and runs on OS X El Capitan (version 10.11.6).

    Kind regards

    Politkovskaya

    Receive a fraudulent e-mail for a purchase confirmation, you did not is a very common scam. Remember that you are not misled by providing personal information solicited by this e-mail.

    Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

    No harm will come of the fact that you wrote. Fraudulent Web sites that are made to appear as legitimate those who are specially designed to convince you to reveal personal information. If you don't have that, no further action is necessary or justified. Do not install anything, no matter the source or the apparent popularity, in response to one such scam. To do this would be the first step in a path well worn to the misery.

    On the other hand, if you were tricked into providing personal information (like your Apple ID and password) you will need to change your password on Apple ID. Please write back for instructions.

  • virus help

    Hello, I have a problem, I have an iMac and a macbook air. I might have something of a virus installed on my iMac. I was in a hurry and I thought that it was adobe flash player. He's no pop ups or ads but the iMac caused me my password by e-mail. I enter immediately. Once I had on my laptop, I have tried to receive an email and the App Store has prompted that I had a virus but I clicked on ignore. Is that all I have to do to not let whatever it is compromised?

    First of all, you do not have a virus but may have installed another type of malware. Please download and install EtreCheckreport of your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

  • Problem with a Virus of Image to disc or something

    Hi all!

    My name is Cecilia, Im from Argentina. First of all, sorry, because my English is too bad, but I really need help. I searched around on Google, in fact and I can´t to find a solution to my problem.

    Recently, I have this kind of virus, malware or other, who is eating my RAM. As soon as I turn on my imac, this active thing by itself, in the form of a 'install', I can see it clearly in the activity monitor. 3 installers, which are essentially the disk images that I also see in disk utility, with names like 'adKrNd.dmg' ghost and other similar things (they still have a different name everytime I turn on the computer). When I want to move to the trash the .dmg, it won´t let me, saying that another application is using these files. I n ' t´know what to do, I downloaded an Anti Virus but it didn t work.

    Could you recommend me a good Anti-Malware for free? Maybe someone knows how to stop this?

    Thank you!!

    Manuela,

    Please NEVER install any antivirus, cleaning or another third-party utility maintenance on OS X. OS X is extremely safe and simply updated day will last probably years. In most situations, using antivirus, compensation or other similar applications will create more problems than they ever solve.

    However you have downloaded something like advertising software that can create a problem. My suggestion is to run a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

    BTW, my wife and I spent 3 weeks in Argentina in early 2015. What a beautiful country you have!

  • How do I know if I have viruses / whatever

    It seems that 'my computer' is send emails since, apparently, sent my items... to those who who do not have them.   How to stop this... or if I have a virus / whatever?  Also send emails to myself with nothing else than a "zip" attached file?

    There is no virus affecting the os x in the wild. And it is unlikely that you have been hacked - it's much more likely that someone has taken over your email address and send spam using as the address "from"; It is a very common practice. It's how you receipt of the e-mails apparently yourself - spam with Zip files is still prevalent, but usually he pretends to be an invoice or other document. In fact, it is malware, but probably only affecting Windows - do not open it, of course.

    It's infuriating when someone uses your address in this way, but there is not really anything you can do about it. Usually it stops after some spammers moving on to address some other victim.

  • error Web anti-virus?

    Hello, when I was on the Internet I got a warning that my mac was blocked and if I don't call in 5 minutes a number (toll-free) I will be blocked etc. The source was weberror.com. He said that my Facebook, my card number and my photos are nail and I must immediately call for the Mac support. Also, I checked the number assigned to the pop-up window and the number on the official page of Apple and it's not the same.

    This is my first macbook, so I don't know how to work the macs and I don't know if I should seriously consider or simply exceed...

    It's a scam to scare you to reveal personal information or your credit card.

    If you are in your browser, force quit it (option + command + ESC keys). Then on the revival of the browser, hold down the SHIFT key. Clear your browsing history, cookies, etc and if you have the active menu option developer, also clear cache of your browser. Do not visit this site again, as it sounds like a scam site.

    Here is a basic rule. The legitimate Apple will never pop stuff on your browser, you never say that you have malware or a virus, or any other attempt to inject their presence in your browsing session. Today, we must be very careful to avoid clicking anything on the non-traditional web pages.

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