Creative cloud download error under Apps
The problem is really in the title. Here's what it looks like:
If anyone want to help, I'd appreciate it.
Hello
Please follow the steps below:
Uninstall Adobe Creative Cloud Control Panel application.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link of shot and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.
It will start the update process and is updated for creative cloud application.
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
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How do you do this in windows? I guess that your instructions are for mac.
Thank you.
Quit Adobe Creative Cloud app.
N ° 1)
Temporarily disable anti-virus and firewall.
Step 2)
(1) open Control Panel and then click on the network and Internet"" option.
2) click on Internet options, click on the tab "connections".
(3) in the 'Connections' tab, select 'LAN' settings, you will be able to view the LAN settings box.
(4) check the box-"automatically detect settings" and then "uncheck" all the other boxes as "configuration Script auto use", "Use a proxy server," proxy server ", then click on the ok button."
5) click on the "Network settings" button once again, make sure that "Automatically detect settings" is the only option you select, the window of properties of LAN so clear.
Step 3)
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe
Open the Adobe folder and delete the files AAMUpdater and OOBE.
Then launch Adobe Creative Cloud app and check.
Always the same?
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.
Copy 2) guests of the file on the desktop and even open with Notepad.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
Reference:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
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Could someone please help me solve this problem?
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- Try deleting the AAMupdater file from
~/Library/application support/Adobe /.
If the top is not working then perform steps below
- Rename the opm.db file under
~/Library/application support/Adobe/OOBE
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I had 'Download error' a month ago (10.9.5, MBPr), after that I tried everything I could think of:
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-repair permissions with disk utility and repair permissions ACL with password reset utility
-define a new user
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-updated certificates
-in safe mode
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Yesterday, I reinstalled the operating system (10.10.2,"limited clean install) and the problem disappeared, but in the evening, I rebooted the computer and the problem appeared again.
Errors in the console were not informative mostly outside LBS.log who said that something is wrong with the certificates of partitions/PIM
03/27/15 23:57:25:638 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | Successfully downloaded application xml at path /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml 03/27/15 23:57:25:657 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 1743182 | Error Failed open the dylib /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib while getting its version 03/27/15 23:57:25:679 | [ERROR] | | ACC | LBS | WorkflowManager | | | 1743182 | Failed to get the PIM version from location: /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib 03/27/15 23:57:25:699 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 1743182 | Failed to create folder at temp location for download operations
I started to reinstall the OS again trying to find the app that was interfering with CC, but and one of my friends suggested something I couldn't think: first install app CC, then the Wacom drivers (I use 13HD Cintiq) and then relaunch the CC application. I tried it (on a clean install) and CC app stopped working immediately.
So I think Wacom kext somehow interfere with CC.
So why do I write this here and not on the forum of Wacom? Well actually I wrote there too but the strange thing is that CC is the only application that is broken and I don't know who is to blame.
Currently, the only solution I found was reinstall the existing OS, and now CC app works with the drivers, but I really hope that this may be the subject of an investigation.
I wonder if there is someone with CC, OSX and Cintiq that has the same problem or maybe someone who can say what and how another driver may interfere with other software permissions.
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I don't know actually. As I reinstalled the operating system, everything seems to work fine. But no one ever answered me what was going on
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So I recently downloaded CC and everything worked well, I was bored and I wanted to move my files adobe of my ssd to a normal drive. I couldn't, so I re - install Creative cloud only to get "download error. Please contact customer support. "I proceed with the removal of the AAMupdater as well as rename just to end up deleting the opm.db file. And yet I still get the error. (I also try to do reinstall completely still no luck)
Because it looks like you tried common solutions to the question of the download error, you can try the suggestions in this thread, which offers some step by step instructions, but also links to more advanced troublehshooting: download - creative cloud error.
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I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
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You can also view the threads below:
https://forums.Adobe.com/thread/1832357
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Kind regards
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You can also view the threads below:
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Please let us know if it helps.
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When I try to download, it appears just like that.
https://gyazo.com/eb6fb85fbd25abdfd8469e5f882e5b6a
Ive tried:
* Use Adobe cleaner
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* Restart
* Wait another day
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Please see the links below.
- Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
- This facility is no longer functional.
- Persistent Cloud error - error download - creative
- Download creative cloud App error
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